Based on 15 customer reviews Supreme Deals 18 is rated 1.0 out of 5. They have been selling on Walmart Marketplace since 2018. They sell Akoyovwerve, Noroomaknet, akoyovwerve, Akoyovwer and ZOKOP products in Home, Home Improvement and Electronics categories.
Supreme Deals 18 contact information, cancellations, returns and exchanges policy, estimated shipping times, and shipping information might be available by contacting Supreme Deals 18. Their contact information including business name, phone number, address and email might be available here. If a seller is not responding to customer service, returns, refunds and other issues contact Walmart.com
I ordered an android TV box. Instead, I received 3 small pink kitchen towelettes. I contacted Walmart.com: they told me to return the product for refund. The problem is that I did not receive what I ordered. I filed a dispute with my credit card company hoping to get my account credited back. Terrible company.
Does not follow their return policy. Tried offering me a 10% refund. I said no. They tried 30%. I said no I want to return with a 10% restock and $4 shipping as their policy. . This was their response: dear customer,
i'm sorry that you are not satisfied with our suggestion.
but the policy is that customer return the item through walmart to us.we do not charge anything for return. besides,not all the item will be accepted by walmart return policy.if you would like to return it by walmart,we will accept.
there is no defective of quality with our item,you could certainly choose full refund but you need to pay for the shipping fees.if it is ok for you,we will send you the return address as soon as possible.
looking forward your reply
Dinner dealing with them.
I ordered Shelves on the 7th of March and have yet to receive them. As far as tracking them they have supposedly been picked up and are on there way. I would love to know where they are since I have yet to get them. I will make sure that I never order through this company again. Not impressed!
Horrible company. I experienced the same service and possibly the same chandeliers as Diana Nevarez in April 2019. I guess I'll count this as a lost. CAUTION, AVOID THIS COMPANY AT ALL EXPENSE!!!!!
I bought 4 chandeliers and I received this week. They weren’t not what they shows in the add. They fit in the palm of my hand. I have been emailing these ppl n the y have the nerve to offer my $5 refund instead of my full $47.96 that I spend for them. Telling that there product wasn’t the problem. Well I have bad news for u ppl, if what u advertise is not what I got, then yes, your product is the problem including your customer service. Now I’m stuck with items I can’t use and with out my money.
As a single person in disability it is hard for me to buy things so these ppl without no heart treat us like this. My rating is -0.
This company is TERRIBLE! They have sent me a product that was not at all as pictured after waiting a while to receive the item. I then shipped the item back and paid HALF of the price of the item to ship it. They are refusing to give me back my shipping money and now ignoring me when I try to reach out to them. After reading these reviews I realize this is a reoccurring issue and I will contacting corporate to make this right. I will NEVER order from this company OR Wal-Mart again if they are going to have 3rd party sellers that are not good companies and not do anything about it. I wouldn't even give this trash company 1 start if I didn't have to rate it.
I ordered through Wal-Mart. My item worked once and then it quit. I called Wal=Mart and they said they would call supreme deals while I was on hold. She came back on the line and said they were going to email them and recommended that I call them directly. I have a theory as to why she was going to email them instead of calling them because when I tried to call them it must have rang at least 20 times and nobody answered!
This company is HORRIBLE. They supposedly have "unbeatable customer service allows for a stress free shopping experience" . NOT!! They sold a cheaply made paint roller system and unfortunately due to the holidays- I didn't use till after my "30 days". The product was so bad that I ended up throwing away before even finishing my paint job. I asked for a refund via email, and got a snotty replay of "We are very happy to serve you, but we provide a one-month return policy for our products. Have a good day!" Seriously!!!??? Anyway- don't buy ANY products from Supreme Deals 18. I wish I would have seen all these reviews before I bought. My bad. And they also sell on Amazon, watch out!!!
Ordered something from them. Shipped fast. Not what I thought it was going to be. Material and color where not what I ordered. Attempted to call them right away. Did not respond to my left messages on phone and took multiple days to respond to email. Of course 7 days have passed and I am being penalized. Filing and dispute with BBB and also Walmart. Beware they also sale on Amazon.
This company sucks. They never sent my package. My package was in pre-shipment for 10+ days. I don’t recommend anyone order from this company
The item I received was very bad quality poorly made defective the item I ordered was Akoyovwerve Diversified Designs Metal Coffee Mug Tree I have sent them pictures and now they want me to pay to return a defective item. I will not rate them as they do not deserve even a 1 star rating from me.
They are TERRIBLE they would not cancel an order 10 mins after I ordered it, said it was shipped NOT. Cannot get them to answer their phone and there is no shipping address to do a return to the item I did not want that was shipped to me......... Walmart can't help because is not thru them. I have called repeatedly and finally got them to step in and contact these jerks and hopefully Walmart will stop using them. NEVER NEVER EVER BUY FROM THEM..... if I can't get this thing returned in 7 days have to pay 10% restocking and $4 shipping FOR SOMETHING I DID NOT WANT! LOL rating should be -5 stars
This so called company is HORRIBLE, some guy named Johnny kept giving the run-around. I had to deal directly with Walmart in order to receive my refund. Check this vendor reviews before ordering anything from them. They also have a couple of neg reviews with the BBB. I learned the hard way
Been trying to find out where the other half of my order is but the link provided on Walmart page does not work. Now I am waiting for an email from Walmart who has escalated this to their "marketplace service center" for help.
I have been trying to ship a order back not getting any ware I need a shipping lable to sent it back.If I new I would have to go thought all this would not have order ant thing with this co.Please sent me something to sent this back its to small.