Based on 83 customer reviews Strong United is rated 1.0 out of 5. They have been selling on Walmart Marketplace since 2017. They sell LESHP and OUTAD products in Patio & Garden, Electronics and Seasonal categories.
I ordered a baby bath tub ring from them. I paid extra to have it delivered early. I was going to have my grandson for a few days and wanted it for him. The ring arrived the day he left, which is when they said it would arrive, if I didn't pay any extra. So.. money wasted. I emailed them the day before he left, telling them to cancel my order and he was going home and they said it had been shipped, so too late to cancel. Bottom line, will not order from them again.
Walmart stayed that you would contact me within 24 hours. That was 3 weeks ago. I have requested that you contact me to send me a return label and never received any contact. I want to return that baby bath chair
Received boots, horrible condition, asked for full refund, strong united waited for the 90 days to come up (procrastinated) and still did not give me a refund.
I ordered an XL pet full body rain suit for Lab dog. The item arrived and it was no bigger than a small poodle. I went through walmart return process which an AutomTed email stated it contacted the market supplier Strong United. But, they Strong United emailed me back with an ignorant responce. Exp: what is your concern, please tell us what you need. I started all information. I work at walmart in claims dept and know what to include in messages order #, upc / item number, description of merchandise and Requesting a refund and asking how the want to start the return process. Yet, they responded with stupid questioning. I said it was too small, not as Advertised in description.
“Dear customer, Very sorry for the undesirable item, if you ask for full refund, we need to return it to the manufacturer, apply for compensation or replacement for you. What's more, sending it back may cost you more time and money. Because you return the item back, only after we have received the returned item ,we can full refund to you , So we suggest refund you 30%, do you agree? and you don't need to return the package back If you agree, we will apply for refund asap. Waiting for your reply. Customer Service”. I will never order from Walmart market place again.
I was promised my product on 16 August, never received and no notification. If the Walmart Market Place cannot police the quality of the vendors they represent I suggest no one use Walmart or Strong United.
Oh my god!! I cannot believe what a sham this company is....three emails later, after asking for a return authorization, they are still trying to get me to keep the product or see if a "friend" wants it!! I really wish I had seen these reviews before I ordered BUT, I NEVER THOUGHT I WOULD HAVE THIS PROBLEM SINCE IT WAS ULTIMATELY WALMART! I have emailed WM regarding this ( no reply), asked for Strong to give me a call, by a person who can speak English as a first language and advised them of my review. My next move is to call WM and contact my credit card company to report fraud.
I do not intend to eat the $50!!!
This company does not even deserve the time I am taking to write this (however the public does), so MINUS ZERO stars!!!
Ordered an elephant stuffed animal cushion that represented a large size as an infant was laying/sleeping on it. However, the elephant that I received was no larger than a stuff animal. Not a sleeping cushion in any sense of the word. When I emailed for the return, they emailed back saying there were different sizes available in the ad which is absolutely NOT true because I would have ordered the large one. They offered to refund me 15% of the cost so that I could avoid the hassle of returning it. I will never order from Walmart Marketplace again as they appear to let anyone sell on it.
Consider this a CERO star review. This "company" is serious SCAM, please DO NOT waste your money, their products are crap, cheap, horrible, they will only rip you off and won't even respond. Forget about a return, they will want to give you $1 back! I have never had such horrible experience with a pseudo company. BEWARE! BEWARE! BEWARE!!! This time, trust the reviews... you welcome.
If I could give a no start review I would! I order a basket muzzle to trim my pup with. After I realized that it would be to small I tried canceling my order 5 minutes after ordering only to be told it had shipped. In reality it didn’t ship for another 24 hours. I got the item and instantly tried to send it back and was offered $1. I was asked not to write a review unless it was positive. I wasn’t even considering a review until the last email where they told me to either leave a positive review or no review.
Placed an order for my 10 yr old son. It arrived earlier than expected but was not at all the product that was ordered.
They are horrible and keep trying to offer me less money to keep a product they lied about. I will never order from Walmart market place again. I wish I had saw these reviews prior to ordering from them.
Took days to arrive and was NOT worth the money...They also will not let you return. ..
Terrible! Don't buy their products. Plus, they don't let you send message or return items. They just sell you junk that doesn't fit like it describes - at least - not in America!! Would give them Zero Stars if possible.
This company is horrible. They will not take back their crappy boots that smell like it was covered in oil. They tell me to give it to a relative or to a friend and that they will refund me 40% of what I paid....UM NO!!! Their return policy is to return within 30 days...and they need to honor it. Walmart is totally to blame because they allow them to sell their crap on their site and not help their consumers. Walmart need to be held accountable.
I ordered a drill bit and recieved a silk flower. I never ordered a flower. Tried tracking it on USPS website and it tells me they entered no info on their end so I have no idea where it came from or how to contact anyone. Pretty sure we got taken for.
I got a shirt from them. I paid 9 dollars for it they want to give me 2 dollars screw that i aint losing 7 dollars had i known all the bad reviews i would of saved my 9 dollars for something else. Walmart needs to stop selling their products. I feel walmart should be responsible since they keep selling these peoples products knowing others have had issues with these people. They probably aint even in the united states about to sue the company and if i could give them no stars i would of
did not get all that was pictured they sent some of it but not all not HAPPY
ABSOLUTELY HORRIBLE! Wish I would have seen reviews before I ordered a storage unit. It never showed up and I unfriended them so and in short they said too bad. DO NOT ORDER FROM THESE THIEVES!!!
bogus webpage. cannot contact company. FRAUD!!!! FILING FTC COMPLAINT!!