Based on 24 customer reviews slate automation llc is rated 1.0 out of 5 stars. They have been selling on Walmart Marketplace since 2020.
slate automation llc cancellations, returns and exchanges policy, estimated shipping times, and shipping information might be available by contacting slate automation llc. Their contact information including business name, phone number, address and email are unavailable. If a seller is not responding to customer service, returns, refunds and other issues contact Walmart.com
Another scam victim here. Exactly as others have stated. Something needs to be done!
Bought a bike 7/5 said it would arrive in two weeks. It never even shipped, still haven't gotten my money back. wish i could give 0 stars
Fraudulent seller on Walmart site. Big time scammer
What a joke. Same issues as so many other Walmart customers. Order shipped and USPS said it arrived...but nothing showed up. I then got an email saying my order was cancelled because "CustomerChangedMind" which was not true. I missed my nephews 11th birthday. I will never shop online at Walmart again. I can't believe that Walmart does not vet their suppliers.
Ordered a bike for my sons birthday . Bike was addressed to a totally different person and I never received order. Sent seller several inquiries with no answer back. Walmart also tried to contact and stated they never got any response either.
O STARTS. DO NOT ORDER FROM THIS COMPANY. COMPLETE SCAM! I never would have thought to look further into the seller as it sold through Walmart. I am contacting the attorney general in NY!!!
Same , I will never by anything off of Wal mart market place again. They are all a bunch of low life scammers, Wal mart needs sued for not vetting these sellers better.
Post office thinks this company is running a scam. I was told package was delivered. Walmart had correct address but the clown sent to the wrong address then refused to refund my money.
Ordered a product from this company through Walmart. Gave them my address and they sent the product to a different address!!I was able to get help from Walmart. I don't even understand how a mistake like this could happen.
I never saw these reviews here while on walmart.com, but it was the same scam for me. Fake tracking info, says USPS delivered something and left it at my mailbox. Not likely since my order was two kayaks! When the cancellation email came for me order, the reason listed was "Customer Changed Mind". I buy a lot of items on walmart.com and amazon, and I've never had this kind of scam. Walmart needs to get people like this out of their marketplace. I did get my money back, but all the rest was just a waste of time.
Terrible. I ordered a SoundAsleep Dream Series Air Mattress with ComfortCoil Technology & Internal High Capacity Pump from Walmart.com. They use this vendor for some reason. I received an email in the early morning on July 3rd saying my item would be delivered on July 8th. Fine. But then, four hours later, I received another email saying my item was delivered. It wasn't.
I called Walmart, which is described as "an American multinational retail corporation." Funny - because calls...all four of them that needed to be made about this pathetic service...were outsourced to India (confirmed by a rep). The conversation was difficult. But the result was that all of these outsourced reps said USPS made a mistake and it would absolutely arrive on July 8th.
It did not.
I called Walmart again, spoke to an outsourced rep again and they placed me on hold and called this vendor, slate automation llc. These scammers said they'd reach out to me within 24-48 hours. They could not provide a reason why this happened on the phone to Walmart. Pathetic. I'm getting a refund, but whoever runs this company, shame on you and you're pathetic pieces of scamming crap.
This company is a scam as everyone else stated. Sat in preparing order then went to delivered. Working with Walmart to get my money back. Shame, shame Walmart for allowing this seller to continue to rip your customers off. Item was never sent or delivered. $1000 pool table.
Like many others here, I experienced shipping issues on the Canon Printer I ordered. Shipping notification supplied USPS tracking # which, yseterday, said it was out for delivery and then advised it was "delivered to individual" at 10:03 a.m. My heart skipped a beat (money is tight and the printer was not cheap) and I started thring to find out where my printer was. By 4:30 I was able to find out that I must wait SEVEN DAYS to file a claim with USPS ... my heart sank! However, at 5:15 ... more than seven hours after USPS alegedly delivered my printer somethere, the Big Brown Truck pulled up in front of my house and a tall gentleman in brown uniform placed my printer IN MY HAND ... it was never on USPS at all!!
I wish I saw these reviews earlier. Same thing happened to me... bought a golf set for my daughter's birthday. Never came. Wrong tracking number. Called local USPS and they said the shipment was a small plastic bag. Note also slate automation's phone number isn't even a real phone number so can't call them. This is why I won't be buying from Walmart online again.
SCAMMER!!!! I got scammed too.
This is a scammer. Was charged by them but NEVER received the package. Looking at other reviews it sounds like this is common. Working with my credit card to receive our funds back.
My Daughter in law ordered an item that retails for 99.00, they sent her a childs toy that retails for 25.00 scmmers like this are why people are afraid to buy offline, how can wal mart keep them as a 2nd party seller. Starting to see that wal mart doesnt care a bit about its customers.
I will join the club. I was given an invalid tracking number so was unable to follow the order. Several attempts to contact the company went unanswered. I eventually received, from Amazon, a package that was not what I ordered. I am returning the item hoping that goes well. A 0 star would be more appropriate. Wake up Walmart!
This is a joke. I should have looked at these reviews before purchasing from this seller. My package said it shipped (never received an email though) and it got "stuck" in Indianapolis due to the weather the country had in February 2021. So I called 2/25/2021 to check on the package now that things have thawed. FedEx couldn't find it and I was told to file a lost package with the seller. I did the live chat with Wal-Mart and told them I wanted it replaced with overnight shipping at no cost to me. Of course, Wal-Mart couldn't promise that as it's a 3rd party seller and not Wal-Mart. So in the process of talking with WM, I read these reviews and decide to just get my money back & advised the WM guy of these reivews. He says it will take approx 5 days for the funds to show back up. Ok. No problem.
Saturday or Sunday (2/27 or 28), the money shows back up in my account (thank you WM).
Yesterday, 3/1/2021 I get an email saying the package has been delivered in the same town, signed by an S. Hannon and left at receiving/shipping. A: the address was to a residence, not a business & B: who the heck is S. Hannon?
I called FedEx today (3/2) only to be told that I may have been given the wrong tracking number and they can't tell me where the package was shipped to, that I would need to contact the seller to get that information.
Thank you to all that have left reviews cause they helped me in the long run. While my 14 yr old was devestated that he didn't get what he had been longing for, he did end up with the Millineum Falcon Lego set from the Lego Store. We'll still be on the look out for the original product we wanted but definitely WILL NOT be buying from anything Slate Automation LLC. And since I saw somewhere that they are registered here in NY, I may also be contacting the BBB and any other place I can to warn people about them.
Wish I could leave a negative star rating.
It’s a scam. I got scammed too!!!! Actually they should get a zero star.