Based on 3 customer reviews Samonline is rated 1.0 out of 5. They have been selling on Walmart Marketplace since 2016. They sell Excelvan, Finether, Floureon, FLOUREON and LANGRIA products in Electronics, Home and Clothing categories.
We are a government entity and purchased 28 vacuum cleaners and found out that they charged us tax when we are tax exempt. I have tried calling them at least 9 times and they never call back, no wonder it is a magic jack that they use. Sent several emails never reply. I can't believe that Walmart would do business with someone like this that never helps out the customer. The vacuum cleaners are for a Safe and Healthy Home Grant that we go to households that can't afford these items. How can a company be like this and not return $134.38 tax to a government agency that is trying to help their citzens out. I have put this out there about this company and Walmart since Walmart will not even help me to get this refund back. Never again.
Deceitful company. Doesn't back warranties.
My robot vacuum stopped working after 8 months, which is still under warranty until October of 2022 because I purchased the 4 year extended warranty. Samonline lied and said they couldn't find the order in their system, funny because I had no problem finding it on walmart.com. They had no interest in helping me whatsoever and had the audacity to offer a discount on a future purchase. LOL as if I'd ever buy from this piece of crap company again. The manufacturer is replacing my vacuum but no thanks to samonline, they did nothing but waste my time. Buyer beware of this deceitful business.