Based on 2 customer reviews Product Source Guys is rated 1.0 out of 5 stars. They have been selling on Walmart Marketplace since 2017.

Product Source Guys cancellations, returns and exchanges policy, estimated shipping times, and shipping information might be available by contacting Product Source Guys. Their contact information including business name, phone number, address and email are unavailable. If a seller is not responding to customer service, returns, refunds and other issues contact Walmart.com

Recent reviews

I ordered, and paid for two boxes of

Bcp Fasteners

195 Qty #8 x 1-1/2" Sheetrock Drywall Screws - Phillips Bugle Head w/Coarse Thread (BCP439).

I only received one.

I am quite displeased.

By on

product source guys sent me the wrong item. I messaged and included a picture and a clearly the wrong item was shipped. Instead of taking my word and apologizing, their agent said it wasn't his mistake and said maybe he'd help me more if I weren't "demanding" my money back quickly. I asked for reasonable accommodations under the ADA, American's with Disabilities Act, but was not given an accomodation (I just need a return label mailed to me-I'm unable to physically travel to a location to fix their mistake. I'd also LIKE a refund asap so I can replace the product in time. I don't know how they have a good reputation, since someone working there is telling me as a consumer "You catch more flies with sugar than you do with vinegar", implying that he COULD help me, but wouldn't because of my disability. I ordered a product designed to assist disabled individuals. This is how a professional representing Walmart treats people with disabilities? For SHAME. I just want a refund and a label to return the incorrect product they sent, and won't take responsibility for. I also think you should consider dropping them as your representatives. Follow the ADA. Take consumers seriously.

By on

Leave a Review