Based on 3 customer reviews Platinum Products LLC is rated 1.0 out of 5 stars. They have been selling on Walmart Marketplace since 2017.

Platinum Products LLC cancellations, returns and exchanges policy, estimated shipping times, and shipping information might be available by contacting Platinum Products LLC. Their contact information including business name, phone number, address and email are unavailable. If a seller is not responding to customer service, returns, refunds and other issues contact Walmart.com

Recent reviews

Buyer be ware. Admitted carrier had sent product back to them after failed delivery attempts ,and they still did not initiate refund. Had to report seller to walmart.com customer service to get assistance in obtaining refund.

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Do not order from this seller. They get a tracking number but never ship. Then item shows as delayed. After asking for a refund. This is what they said to me. There enail.

Dear Robhardy,

I see that you would like to cancel your order. Customer service is our top priority and we like to do everything in our power to satisfy you our dear customer.

Unfortunately we are very short staffed due to the Coronavirus pandemic and are unable to cancel your order at this time. When your order does arrive you can return to sender to receive your automatic refund.

We appreciate your patience and understanding!

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Horrible! Still haven't received my order pleased last month and no one contacts me despite multiple request.

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