Based on 65 customer reviews PHOTON SERVICES LLC is rated 1.0 out of 5. They have been selling on Walmart Marketplace since 2019. They sell Mgaxyff, Walfront, LAFGUR, LYUMO and Tbest products in Auto & Tires, Home Improvement and Home categories.
PHOTON SERVICES LLC contact information, cancellations, returns and exchanges policy, estimated shipping times, and shipping information might be available by contacting PHOTON SERVICES LLC. Their contact information including business name, phone number, address and email might be available here. If a seller is not responding to customer service, returns, refunds and other issues contact Walmart.com
Did a Walmart product review on 2020-11-16. Sent complaint to seller PHOTON SERVICES LLC on 2020-11-16: The Specifications for the Mgaxyff US 480 Assorted Crimp Terminal Insulated Electrical Wire Connector Set say the kit contains 480 pieces but it actually only contains 280. I counted every piece. The 2 yellow bins contain 10 each and the other 13 bins contain 20 each for a grand total of 280 NOT 480. I have saved their online page that states this false advertisement.
On 202011-17 they offered to settle claim for 11 percent refund when I needed the parts that were advertised but not delivered. Needed the ones that were advertised but not in set. What about other buyers that fall for this false advertisement? What if this would have been an expensive item? Not worth $1.60 to sell my integrity. In store purchases from now on. Will keep item and chalk it up to experience. Could have got Terminal Set, 520 Pc. For $12.49 at Harbor Freight in store and would not have had to wait 9 days to be cheated out of 200 pieces of an advertised and promised 480 piece set that I paid $16.77 for. Will not order again from market place sellers. Too risky. If I cannot see it I won't buy it anymore. Will warn others. Will place complaint on BBB website, yelp, and yahoo sites.
Called your CS today about a order (Walmart 5642054-790507) about the coax being to short, you list to work on a RV ,Bus & Tk
All need at least a 50 foot cable. This item Mgaxyff 7" backup camera has 30 35 at best. She told me all info was listed on add with the unit. That is not true, go look at your add on Walmart. I tried to find out if I could get a 20' ext. or a 50' cable. she was so rued and hung up the phone on me. You need to go read your reviews in the Walmart seller space. You have very bad reviews and your in the habit of hanging up on your customers.
I purchased a stepper/climber it was shipped to me without any screws. This item weight about 150lb. I called customer service and they keep hanging up on me. I am disabled and cannot lift this item....I am going to court, how dare they hang up on a customer without trying to rectify it the issue....Never ever again will I purchase anything from them......
DID I NEVER...I MEAN NEVER...VERY UNPROFESSIONAL
I have had the same problem. The order was sent to an incorrect address. I have demanded a refund
Order 5162020-558542 paid but never received
One star because it will not allow no stars
Ordered a specialty light bulb for my aquatic turtle’s aquarium. Received it- but they put the Light bulb in its original package-thin cardboard- in a small tyvek bag that may at one time had a little bubble wrap- looked like a reused bag. I wasn’t surprised when I opened the bag and slivers of broken glass spilled out. No reason for an online seller to not know how to pack a shipment. Like so many-really wish I had checked out the seller first. First problem with a Walmart seller but I’ll certainly be doing my homework before I use one of their vendors.
The worst seller i have dealt with. They send your item to the wrong address, than they sent out a another one but didn't. If i could give a zero star i would.
Apparently, I placed an order??
I was “shopping around” last nite - this is nothing I would ever buy-some kind of part. As soon as I saw it on my email, I texted to cancel -said it was already sent out - it will cost me more $$ than this item is worth!!?? “Converter Electric Vehicle Transformer - it does totally describe this item - anyone interested in details?
July 10th & 11th, 2020; CANNOT FIND 0 FOR A RATING FOR PHOTON SERVICES, LLC
I ordered boat part ignition key assembly, paid same time $58.28 when ordered.
After one week, papers show delivered to carrier same day as 'In Transit" however; item still shows not delivered to carrier in Orlando. I could have walked to pick it up. Now the lies start. After 6 days; I requested to cancel order and requested full refund. I started getting the Asian seller runaround to wait and see what happens, then after several attempts I contacted the hard to communicate Walmart.com to explain. Rep stated he requested from seller followup and requested refund. I started receiving emails from seller to give me 20% refund to settle issue. AFter my third reply I would not accept anything less than to cancel order and refund full amount.
Contacted Walmart.com again; I guess they read all the corresponding emails and decided to give me refund which I received posted to credit card 7/13/2020
My experience with Ebay and Amazon.com relating to some Asian sellers that start the same negotiating is my investigating found 56 companies located at the same building in Orlando, Florida. I have not checked to verify if this is also the case but Orlando must be a hub for this type of selling.
I did appreciate Walmart.com positive results in finalizing this problem for me.
I also bought something so I actually thought I was buying from Walmart.com come to find out I bought it from these idiots I was asking politely if I can just request for a refund because these idiots sent the item I bought to Ocala,FL I live in JACKSONVILLE,FL now I'm over here arguing with someone over a refund never again will I ever make this mistake again this is flat out ridiculous that I have to sit here and fight over my money when someone couldn't do their job right and send it to the correct address.
Was delivered to a totally different address, no where near me!! Shipping address was correct with Walmart, but this company sent it elsewhere!
I have been scammed by these mfs as well. I’m highly pissed because I keep getting these generated emails asking if I want a refund. HELL YEAH! I received a message that the package was delivered in Bloomingdale, Ga. WTF! I am taking all steps necessary to get my money back. If I have to sue them & Walmart. This is unacceptable.
This is the worst company, Walmart shouldn't allow this.. I order something and they said they deliverd my package but I never receive it. They didn't even give me the location. It was at a another city and a strange location so please don't order anything from this company. THEY ARE SCAMMERS!!!!!!!!!!!
Never received my purchase. Ordered twice. Nada.
Does anyone affiliated with Walmart actually check the negative reviews on the market place the same way they do for instore purchases? This seller has done the same thing to, what appears to be numerous buyers. By all accounts they have been getting away with such shoddy business practices through Walmart Marketplace, for better than a year and still, good, hard-working people are being subjected to this appalling companies deceptive, misleading, and potentially bordering on illegal, dealings. This seller should be banned from this outlet, if for no other reason, than the interest in customer satisfaction. If the "good" people at Walmart valued electronic customers as much as those who frequent their brick and mortar stores, this "associate" seller should be fired.
WARNING. Avoid this company...
if your Wal mart order is shipping from them cancel. You’ll never get it.
Very in professional and in organized.
Don’t even deserve a 1 star
SIGH ...I'm gonna start reading reviews better. Same as all above. Wrong address. I filed an actual monitary loss claim with UPS. We'll See.
So wish I would have read the reviews before I ordered. MY order was shipped to the wrong address, like everyone else, now its shipped out again and again has not arrived. Walmart better get rid of this seller.
I ordered seeds on April 26. It was sent to the wrong address. I'm still waiting for the replacement order.
Hello All, I am going through the same issue that you all are going through. Walmart's policy is that they will not debit your card until the package is shipped. The vendor immediately indicates shipped, provides some bogus tracking number so that Walmart will debit your card and send this company your $$, but in reality, the product is never shipped. The tracking number you all think went to another address - might not be your package in the first place. They wait until you complain and offers you a refund. Is that what Walmart really wants?