Based on 21 customer reviews Palatial Products is rated 1.0 out of 5. They have been selling on Walmart Marketplace since 2017. They sell Disney, L'Oreal, Ralph Lauren, Giorgio Armani and Lancome products in Jewelry & Watches, Pets and Beauty categories.
Palatial Products contact information, cancellations, returns and exchanges policy, estimated shipping times, and shipping information might be available by contacting Palatial Products. Their contact information including business name, phone number, address and email might be available here. If a seller is not responding to customer service, returns, refunds and other issues contact Walmart.com
Order from them if you want ripped off. Wrong item is sent Everytime. Never respond to emails.
Read all the reviews! Everyone has the same experience. This company is a scam. TOTAL RIPPOFF!!!
AVOID THIS COMPANY AT ALL COSTS!!
I received the wrong product and I cannot get a hold of them. Do not buy anything from this company is a fake company.
ZERO Stars = Beware of Palatial Products! Shame on Walmart for doing business with this scam company.
I also received the wrong product. On December 8th, I ordered a "Fat Cat Hurl A Squirrel Dog Toy Rings Classic Assorted 10 Pack for $19.24". Instead I received a single 10" Hurl A Squirrel that retails for under $10 from other vendors.
Walmart did credit my account as soon as I shipped it back but I will never order from Walmart.com again. Their website shows a 100% positive seller rating based on 4 five star reviews, all posted within 1 week back in April 2018 with 1 of them being a duplicate positive review. Do ya think that might be fraudulent advertising on Walmart's part?
This was the worst online shopping experience ever.
I ordered one thousand hot cups, and they sent a big box with exactly fifty hot cups and a lot of empty space. I contacted Walmart, they got no response from PP, so they refunded my money. It's insulting to be made a fool of, so it was a relief to know that I got my money back.
never received my order... couldn't get ahold of them and Walmart could do nothing about it. Walmart was just as unhelpful as this seller. Walmart said this was a separate company, however you can't purchase anything through this company other that Walmart. So how is this separate? If Walmart is going to endorse this company, they should stand by it and make it right. Terrible customer service
DO NOT order from this company, they will send you a cheaper version of what you ordered, but still charge you full price. They do not responded to emails.
Do not buy from this company, sent wrong item, won’t answer email.
here is there phone number for all to call and voice your issues 916 790 8242 was right on their shipping label do not let them tell you wrong number just more fraud
worst company third party seller on walamrt on line I blame walmart for letting fraudulent companies like this sell through their site~ ordered a HD SILVER tarp they sent a all purpose useless cheap BLUE tarp and walmart is playing this third party not responsible game sent the wrong one on purpose they are completely out to cheat everyone for every penny they can get and never received response back.
AVOID ANYTHING FROM THIS SELLER. TOTAL RIPOFF!!! SENT WRONG ITEM AND WONT RESPOND TO EMAILS. READ THE REVIEWS, THEY SEND THE WRONG ITEM EVERYTIME AND WONT RESPOND!!!!
Avoid anything from this company! Sent wrong item and will not respond for return. Ordered a flashlight and received Valve cores for a tire. TOTAL SCAM.
This seller lets the item you purchase sit as processing for days on end. Luckily was able to cancel order after waiting 4 days of just processing. Contacted Palatial Products twice asking why my order hasn’t shipped with no response. Avoid this seller at all costs!
I am highly dissatisfied with this company. I purchased 4 items through Walmart.com. The products shipped from palatial products , unfortunately they sent 4 of the wrong products that I can’t even use. I have sent several emails through the link Walmart provided without any response.
I ordered a 40 inch stainless steel ruler for $12 and instead I get a 6-inch ruler with holes in it. Had I known they were getting nothing but one star reviews I wouldn't have bothered. Next time I'll just order from Amazon.
FAKE SELLER on Walmart.com. Ordered: N Joy, Non Dairy Canister Coffee Creamer Pack, 14 Oz, 24 Ct $21.74 (Qty. 2) = (48) total cans (14 oz) cans.
What came was (2) 12oz cans.
Company CANNOT be contacted. Walmart.com refunded immediately!! GREAT Walmart service, but they should ditch sellers like this!!
I ordered and payed for a sorround sound system.Suppose to be here Aug 4.I checked UPS.Saying got sent back.I know the shipping company is honest.You people?You a joke.Take youre 20 percent restocking charge.Refund me the amount you owe me.I not only reporting you to the BBB.Also gonna work overtime on socail media slamming you.Also gonna contact WalMart.You people are a F Joke.
Another buyer shorted by this company. Orderded set of three wreath storage boxes, got one. Waiting to hear back but sounds like that won't be happening! I was skeptic when I oredered because others has been shorted but then some weren't. Guess I shouldn't have taken a chance.
Looks like I'm not alone here in what I think about this seller. I ordered something and they replaced it with something else. Uh, no. Not happening. What the heck is wrong with them and why does Walmart use them if they're awful?
WALMART, PLEASE DO NOT USE THEM ANYMORE. YOU'VE GOT 4 NEGATIVE REVIEWS HERE. THAT SHOULD TELL YOU SOMETHING.
I ordered a product through Walmart.com from these people and it arrived 2 days late. Not to mention the product was not what anyone would expected. These people are the worst it took three attempts to get anyone to response to an email, they don’t list a phone number. I reached out the 1st time and received no response. The next time I attempted to contact them, I was lied to about not being able to return my product because they said I purchased it in a different month. After trying an additional time, they finally said that I could return the product for a 20% restocking fee and I had to cover the shipping fees. Who conducts business this way? STAY AWAY! They don’t care about getting better, they are here to scam you out of your money.
I placed an order for four ice trays paid $12.75 and received ONE ice tray and cannot reach anyone at this place, WALMART seems to be using this as a front because they will NOT talk to you as the customer of Palatial Products! BEWARE OF WALMART OUTSOURCING!!!