Based on 4 customer reviews Palatial Products is rated 1.0 out of 5. Palatial Products has been selling on Walmart Marketplace since 2017. They sell HP, Disney, Dell, L'Oreal and Canon products in Pets, Jewelry and Electronics categories.
Looks like I'm not alone here in what I think about this seller. I ordered something and they replaced it with something else. Uh, no. Not happening. What the heck is wrong with them and why does Walmart use them if they're awful?
WALMART, PLEASE DO NOT USE THEM ANYMORE. YOU'VE GOT 4 NEGATIVE REVIEWS HERE. THAT SHOULD TELL YOU SOMETHING.
I ordered a product through Walmart.com from these people and it arrived 2 days late. Not to mention the product was not what anyone would expected. These people are the worst it took three attempts to get anyone to response to an email, they don’t list a phone number. I reached out the 1st time and received no response. The next time I attempted to contact them, I was lied to about not being able to return my product because they said I purchased it in a different month. After trying an additional time, they finally said that I could return the product for a 20% restocking fee and I had to cover the shipping fees. Who conducts business this way? STAY AWAY! They don’t care about getting better, they are here to scam you out of your money.
I placed an order for four ice trays paid $12.75 and received ONE ice tray and cannot reach anyone at this place, WALMART seems to be using this as a front because they will NOT talk to you as the customer of Palatial Products! BEWARE OF WALMART OUTSOURCING!!!
Very unreliable seller. Received shortage in order. Tried to contact seller numerous times, never received response back.