Based on 72 customer reviews OCREATION is rated 1.0 out of 5. They have been selling on Walmart Marketplace since 2019. They sell Mgaxyff, Walfront, YLSHRF, LAFGUR and Ccdes products in Home, Home Improvement and Auto & Tires categories.
OCREATION contact information, cancellations, returns and exchanges policy, estimated shipping times, and shipping information might be available by contacting OCREATION. Their contact information including business name, phone number, address and email might be available here. If a seller is not responding to customer service, returns, refunds and other issues contact Walmart.com
Several months after returning the broken product that I recieved from Ocxreations, I am still awaiting my refund. This company is very bad at refunding money that is due back to the customer. I will never order from them again.
Received Knee Scooter, but the basket was missing as were the instructions on putting it together. Tried calling Customer Service 1-833-990-1500 and all you get is a minute or two of music followed by a hang-up. The knee scooter seems to be okay - but sure would like the basket that was supposed to come with it. I sure hate customer no-service!
Ordered item on April 20,2021. Cancelled order via Walmart on May 14, 2021. Item never received. tracking shows it was with shipping partner since April 24, 2021.
Never reached USPS. Will never order another item from them again. I should have read the reviews before ordering. Should be a minus sign in front of the one star.
Ordered 4/29. Today is 5/10/21 and they haven't delivered the item to USPS to ship. 11 days. Pitiful company. When I contacted them via Walmart to ask about it, they repeated the tracking info....which I've already seen. It's not going anywhere. Scammers.
Sales Order Id: 5822058538696
Last November 2020, I requested a facial lifting mask from Photon Services LLC, and was sent a mistaken model, color, and size facial mask.
I got an answer to my first e-mail saying that the seller will solve the error. It was requested from me to provide the bar code, the packaging info, and also pictures of the mask I got, and the original model I asked for.
I sent all the info, and so far eventhough I have contacted Photon Services LLC-Walmart Customer Service by e-mail five or six times since then nobody answered, neither solved the issue sending me the product I paid for.
In order to publish this complaint I have to rate it with 1 star, because they do not give us the alternative to rate Photon Services LLC with 0 stars.
I have been trying to return an item for a month now & still have not got anywhere. I ask for an address & the address im given is different than when searching them online. I will not ever order from them again or will I ever give them a good review for anything.
If I could give a negative review I would.
Did a Walmart product review on 2020-11-16. Sent complaint to seller PHOTON SERVICES LLC on 2020-11-16: The Specifications for the Mgaxyff US 480 Assorted Crimp Terminal Insulated Electrical Wire Connector Set say the kit contains 480 pieces but it actually only contains 280. I counted every piece. The 2 yellow bins contain 10 each and the other 13 bins contain 20 each for a grand total of 280 NOT 480. I have saved their online page that states this false advertisement.
On 202011-17 they offered to settle claim for 11 percent refund when I needed the parts that were advertised but not delivered. Needed the ones that were advertised but not in set. What about other buyers that fall for this false advertisement? What if this would have been an expensive item? Not worth $1.60 to sell my integrity. In store purchases from now on. Will keep item and chalk it up to experience. Could have got Terminal Set, 520 Pc. For $12.49 at Harbor Freight in store and would not have had to wait 9 days to be cheated out of 200 pieces of an advertised and promised 480 piece set that I paid $16.77 for. Will not order again from market place sellers. Too risky. If I cannot see it I won't buy it anymore. Will warn others. Will place complaint on BBB website, yelp, and yahoo sites.
Called your CS today about a order (Walmart 5642054-790507) about the coax being to short, you list to work on a RV ,Bus & Tk
All need at least a 50 foot cable. This item Mgaxyff 7" backup camera has 30 35 at best. She told me all info was listed on add with the unit. That is not true, go look at your add on Walmart. I tried to find out if I could get a 20' ext. or a 50' cable. she was so rued and hung up the phone on me. You need to go read your reviews in the Walmart seller space. You have very bad reviews and your in the habit of hanging up on your customers.
I purchased a stepper/climber it was shipped to me without any screws. This item weight about 150lb. I called customer service and they keep hanging up on me. I am disabled and cannot lift this item....I am going to court, how dare they hang up on a customer without trying to rectify it the issue....Never ever again will I purchase anything from them......
DID I NEVER...I MEAN NEVER...VERY UNPROFESSIONAL
I have had the same problem. The order was sent to an incorrect address. I have demanded a refund
Order 5162020-558542 paid but never received
One star because it will not allow no stars
Ordered a specialty light bulb for my aquatic turtle’s aquarium. Received it- but they put the Light bulb in its original package-thin cardboard- in a small tyvek bag that may at one time had a little bubble wrap- looked like a reused bag. I wasn’t surprised when I opened the bag and slivers of broken glass spilled out. No reason for an online seller to not know how to pack a shipment. Like so many-really wish I had checked out the seller first. First problem with a Walmart seller but I’ll certainly be doing my homework before I use one of their vendors.
The worst seller i have dealt with. They send your item to the wrong address, than they sent out a another one but didn't. If i could give a zero star i would.
Apparently, I placed an order??
I was “shopping around” last nite - this is nothing I would ever buy-some kind of part. As soon as I saw it on my email, I texted to cancel -said it was already sent out - it will cost me more $$ than this item is worth!!?? “Converter Electric Vehicle Transformer - it does totally describe this item - anyone interested in details?
July 10th & 11th, 2020; CANNOT FIND 0 FOR A RATING FOR PHOTON SERVICES, LLC
I ordered boat part ignition key assembly, paid same time $58.28 when ordered.
After one week, papers show delivered to carrier same day as 'In Transit" however; item still shows not delivered to carrier in Orlando. I could have walked to pick it up. Now the lies start. After 6 days; I requested to cancel order and requested full refund. I started getting the Asian seller runaround to wait and see what happens, then after several attempts I contacted the hard to communicate Walmart.com to explain. Rep stated he requested from seller followup and requested refund. I started receiving emails from seller to give me 20% refund to settle issue. AFter my third reply I would not accept anything less than to cancel order and refund full amount.
Contacted Walmart.com again; I guess they read all the corresponding emails and decided to give me refund which I received posted to credit card 7/13/2020
My experience with Ebay and Amazon.com relating to some Asian sellers that start the same negotiating is my investigating found 56 companies located at the same building in Orlando, Florida. I have not checked to verify if this is also the case but Orlando must be a hub for this type of selling.
I did appreciate Walmart.com positive results in finalizing this problem for me.
I also bought something so I actually thought I was buying from Walmart.com come to find out I bought it from these idiots I was asking politely if I can just request for a refund because these idiots sent the item I bought to Ocala,FL I live in JACKSONVILLE,FL now I'm over here arguing with someone over a refund never again will I ever make this mistake again this is flat out ridiculous that I have to sit here and fight over my money when someone couldn't do their job right and send it to the correct address.
Was delivered to a totally different address, no where near me!! Shipping address was correct with Walmart, but this company sent it elsewhere!
I have been scammed by these mfs as well. I’m highly pissed because I keep getting these generated emails asking if I want a refund. HELL YEAH! I received a message that the package was delivered in Bloomingdale, Ga. WTF! I am taking all steps necessary to get my money back. If I have to sue them & Walmart. This is unacceptable.
This is the worst company, Walmart shouldn't allow this.. I order something and they said they deliverd my package but I never receive it. They didn't even give me the location. It was at a another city and a strange location so please don't order anything from this company. THEY ARE SCAMMERS!!!!!!!!!!!