Based on 3 customer reviews NOVAPCS is rated 1.3 out of 5. They have been selling on Walmart Marketplace since 2017. They sell AGPtek, AGPTEK, Hommie, Image and Fitnate products in Electronics, Seasonal and Sports & Outdoors categories.
Purchased a MP3 player that stated over 10 hours of battery life. Didnt even last 2. Am trying to return the product but the seller is stalling. Do not buy from this vendor, Walmart should kick them out of their market place!!! One star is too much for this vendor.
Purchased two smart watches 1 pink 1 blk.i got 2 pink ones.Its been over a week and still haven't got to talk to any one .One of the pink ones stopped working.I feel like I got screwed.the one watch works great but just so you no customer service is in Japan and takes forever for you to contact anyone.
They won’t accept a zero on their review. MP3 was defective. After 3 days the player would not turn on. Called customer service spoke with a man I could barely understand he said I had to email the company for a return shipping label. I had to ask the man 3 TIMES to spell the address because I could not understand him. He gave me wrong email. Called again, asked for a supervisor. Man of Indian descent said he was a supervisor. His name was Leon. He said he would email me a packing label by the end of the day. Never happened. Had to call again for address where to send it. They do not pay for return shipping. I know this review will not be posted.