Based on 13 customer reviews NOVAPCS is rated 1.2 out of 5. They have been selling on Walmart Marketplace since 2017. They sell Apple, Nintendo, AGPTEK, Hommie and IMAGE products in Shop by Brand, Electronics and Seasonal categories.
NOVAPCS contact information, cancellations, returns and exchanges policy, estimated shipping times, and shipping information might be available by contacting NOVAPCS. Their contact information including business name, phone number, address and email might be available here. If a seller is not responding to customer service, returns, refunds and other issues contact Walmart.com
Received a Hommie Wireless IP security camera yesterday. Spent 5 hours yesterday and 1 hour today, trying to make it work. Could not get it going. After the seventh time it told me that the password they attached to the camera was invalid. I don't understand why the reviews on the purchasing side were so great, when here I read all blogs which are negative. Received an email from Yoosee.co with a code number during my trials, but was unable to contact this address. I have seven other cameras from different manufacturer, so I have a little idea about setting up cameras. This is absolutely the worst item. The sales pitch is great, exactly what I wanted to check on my cabin in the mountains. I returned the unit to the walmart store where I was told it was purchased from Walmart Market Place and would have to be sent back to the NOVAPCS company in Brooklyn. I called the company there and they gave me no info except the email address of theirs.
Bought the AGPTEK yellow MP3 player. It worked for four days. My son is absolutely devistated when it wouldn’t work! Bad product!
HORRIBLE. I would never EVER order from this company ever again. Horrible customer service. Very bad company mailed them a replacement 3 weeks ago and no response since then called and emailed.
Piece of crap. Shut off after 15 to 1/2 hour on its own. Told to reflash it and I did. Still doesn't work. Asked to exchange it, I don't hear back from them.
Purchased 2mp3 players. One unable to download any music--very cheap, defective. Other one would not turn off. Battery had to be recharged every few hours. These things are junk and not at all worth the price they charged.
junk items useless cheap quality.waste of money
Bought MP3 player that was supposed to be brand new. The one I received has scratch marks on the back so its clearly not brand new. It works but not what I paid for. I wish I would've read these reviews before buying :( and went with another seller or bought directly from Wal-Mart!
Pissed off in Texas. DO NOT BUY FROM THESE PEOPLE. THEY ARE SCAMMING PEOPLE IN AMERICA. WALMART SHOULD BE ASHAMED TO ALLOW ON MARKETPLACE. Novapcs sent me a Hommie that did not work as described. It was defective product and I returned immediately. Yet I was charged the 5% restocking fee and $5.99 shipping fee. I should have been refunded total. They made big profit on return. No more WALMART MARKETPLACE for me. WISH I COULD RATE 000000.!!!
HORRIBLE. I would never EVER order from this company ever again. Horrible customer service. Took 2 months to resolve a simple issue and never listened to my concerns.
Ordered kids headphone for Christmas gift plug end cord broken next day, still unresolved.
Poor customer service.
Purchased a MP3 player that stated over 10 hours of battery life. Didnt even last 2. Am trying to return the product but the seller is stalling. Do not buy from this vendor, Walmart should kick them out of their market place!!! One star is too much for this vendor.
Purchased two smart watches 1 pink 1 blk.i got 2 pink ones.Its been over a week and still haven't got to talk to any one .One of the pink ones stopped working.I feel like I got screwed.the one watch works great but just so you no customer service is in Japan and takes forever for you to contact anyone.
They won’t accept a zero on their review. MP3 was defective. After 3 days the player would not turn on. Called customer service spoke with a man I could barely understand he said I had to email the company for a return shipping label. I had to ask the man 3 TIMES to spell the address because I could not understand him. He gave me wrong email. Called again, asked for a supervisor. Man of Indian descent said he was a supervisor. His name was Leon. He said he would email me a packing label by the end of the day. Never happened. Had to call again for address where to send it. They do not pay for return shipping. I know this review will not be posted.