Based on 91 customer reviews New Day Distributors is rated 1.0 out of 5. They have been selling on Walmart Marketplace since 2016. They sell Assortit, NETGEAR, Drake's, Linksys and Arlo products in Electronics, Walmart for Business and Seasonal categories.
New Day Distributors contact information, cancellations, returns and exchanges policy, estimated shipping times, and shipping information might be available by contacting New Day Distributors. Their contact information including business name, phone number, address and email might be available here. If a seller is not responding to customer service, returns, refunds and other issues contact Walmart.com
Ordered router from Walmart on sept 12, was told it shipped on Sept 14, and was charged on credit card. When checking tracking from USPS on Sept 22 they still hadn't received router. I contacted them and they gave excuse uspo was hacked up because of the virus. After reading reviews, I will try to cancel.
Do not shop this vendor at Walmart marketplace Lousy ordered item 6 weeks ago still waiting. Had to contact Walmart customer service for a refund.
ordered Netgear router on 08/28/2020, but when we tracked the shipping it says it shipped 08/01/2020. How is that possible to have it shipped before I ordered it. Stated on tracking that it was to be delivered 09/11/2020 but shipping only shows a label
8/22/20: Order placed via Walmart.com (New Day was responsible for fulfillment). 8/24: I receive an email that the item shipped and should be delivered by September 3. 9/3/20: No joy on shipment. I tracked and all New Day had done is to print a label. It was never shipped. 9/6/20: I email New Day, asking for cancellation and refund. No response. I consider it to be fraud that they claimed the item was shipped when it was never shipped. Zero stars.
PLEASE READ!!!! Save yourselves the headaches and keep searching for another 3rd party vendor and don't deal with New Day Distributors. I would walk to WalMart first. From the address label not having the ADDRESS printed on it, delays due to that, discussions with USPS and WalMart (Great, helpful folks each time, btw) to trying to get in touch with New Day, this took way more time and effort than it was worth. If you're reading this and other reviews, please heed the warnings and go elsewhere. When searching for contact information I came across these reviews and I immediately, IMMEDIATELY called WalMart and cancelled my order and got a refund. My product was a NetGear modem. I was fine with everything, almost feeling bad about the refund, until I discovered the original MAC ID number was covered up with another one! I'm not the saaviest tech person, but isn't the MAC ID unique to each product? So... refurbished?? I'm echoing the sentiments of others here, but my anger with this whole situation drove me to giving this review as well.
I ordered a Netgear router through Walmart and it turns out it was coming form this company. When I finally received the package it was not what I ordered. I ordered the AC2300 and they sent the AC1900, which is too small (not to mention it costs less than the one I paid for). I nor Walmart could get in touch with them. They never sent the correct one. Walmart ended up refunding me for the purchase after I had to go to Staples and spent $60.00 more for the router I needed. I will NEVER buy anything from this supposed seller again. The only thing I will purchase from Walmart.com are items that are actually sold by Walmart. Amazon is way easier and better to deal with. They would be getting Zero stars if that were possible.
I ordered a Garmin GPS. It was supposedly sitting in New Jersey for a week when shipping label was printed but USPS never recieved the product.
I called walmart on Sunday and was supposed to receive an email from them within 24 hours. None recieved. After reading previous reviews I am canceling order. Company profile dates it has one employee. He is a scammer.
I ordered Dixie Ultra Paper Plate 10.25" Qty 186 and waited half a month before receiving wrong item. What was sent was Dixie Ultra 6 7/8" plates Qty 300. I immediately called Walmart same day as item received. I currently do not have a computer printer to print out label as well as my wife just had two surgeries which leaves her immune compromised. I could not leave the house for reasons stated before and when New Day was asked to provide label via regular mail, they refused and said it was my responsibility to pint and send back the item or return to Walmart Store. For the record, Walmart does not have any stores in NYC and to travel for approx. 1 hr to Long Island or New Jersey to return $40. item is ludicrous. Gas and Tolls would be at least half that cost or more. And I would be exposing myself to possible COVID-19. Walmart agreed to send me label which I have not yet received and will supply a refund prior to me while the label is in transit via USPS. NEVER EVER BUY ANYTHING FROM NEW DAY Distributors. WALMART SHOULD DUMP THIS DISREPUTABLE VENDOR IMMEDIATELY.
Ordered a Netgear nighthawk ac2300 rounter. Seller created a tracking number but no item was ever shipped out. Walmart reached out to the seller for me only to receive a generic response saying that theres a delay with the post office. Contacted Walmart again and received a full refund. DO NOT do business with this seller.
total scam. no product ever arrived.
Ordered a netgear CM700 modem from Walmart online, New Day was the third party that shipped it. Box looked open when I received it and original mac address had a second sticker placed over it. Was easily able to partially peel it up and see original mac address underneath. This unit was being sold as new but was clearly REFURBISHED! How stupid do you think people are?? Clearly like the idea of reporting you to the better business bureau. Don't use this company! Shame on Walmart for using such a sham company!
Received the order very late.
Trying to get my refund, it will snow in hell before these assholes answer my email, or issue a refund
Anyone know where these pricks are located.
Same on WalMart for affiliating yourselves with these grifters.
Total & complete shame.
This is sad……. I think I received the NETGEAR range extender Ken 6/2/2020 mentioned returning in his review. The extender came in a plain cardboard box, with contents repackaged in new bags. The extender appeared to be refurbished and was not the one I ordered. I received a refund from Walmart without having to return it.
Walmart please stop using this vendor. They are tarnishing your reputation.
Really wish I had read these reviews before I ordered. Waiting 2 weeks for a delivery....says delayed but can't get a straight answer as to why!
Items are definitely refurbished and does not state it anywhere at all !!!!!
Impossible to contact anyone !!!
SHAME ON WALMART FOR EVEN USING THEM
I ordered earbuds on July 9th with arrival times estimated between the 16th and 22nd. According to Walmart, my card should not be charged until my order is shipped. I was charged on the 13th, but as of the 28th my order status is "delayed." A tracking number was created but USPS has not received a package. DO NOT order from this company!
If I could, this review would get ZERO stars, indubitably! The product came 4 days late as per when it said it would arrive. I purchased the camera SPECIFICALLY for our upcoming vacation in which we were departing on, on 7-10-20. When I ordered it, they said it would be delivered on 7-7-20 (nearly 3 weeks after the order was placed). On 7-8-20, I realized the camera didn't come and when I looked online, it said it was "delayed" and that it was coming on Monday 7-14-20 instead (4 days too late). When we arrived home from our vacation on 7-18-20, I opened the package, which was not packaged well, at all - a smaller box inside of a larger box with absolutely no fill. So the smaller box was just "loose" inside the larger box. The smaller box, which was obvious to us that it had been opened previously and subsequently re-taped (not original/new packaging) didn't even contain the correct product! I had ordered a GoPro HERO5 Black and they sent me a GoPro Session (who knows how old!), TOTALLY wrong product that we're guessing was probably refurbished as well. The seller was New Day Distributors. You can read all of their AWFUL reviews for yourself at https://www.wmtsellers.com/new-day-distributors (scroll down to the bottom). I sure wish I would have known about this before I ordered. I ordered through Walmart. Walmart is doing themselves AND their customers a BIG disservice by allowing this company to be in the system! Crooks!
Same doggone thing for me too... Would prefer to give them a 0 star. Product never shipped (tracking showed a label was created but that was it), then when I contacted Walmart nearly three weeks after my order, they tried to reach New Day with no success. They requested that New Day reach out to me. New Day says via email that a new product was sent. I requested a tracking number and got nothing. 8 days later I replied to them again and contacted Walmart AGAIN and spent over an hour (FOR THE SECOND TIME) on chats and waiting etc. The rep contacted New Day and was provided a new tracking number. The rep looked it up and said the tracking wasn't showing anything and the phone at New Day "disconnected" then the rep couldn't get anyone to answer again. So now after a month of waiting, 2 hours on chats and calls with Walmart, I will get a refund in god knows how many days. What a piece of crap company, and it reflects so poorly on Walmart. Just confirms that I should not bother shopping on walmart.com ever again.
BOX WAS OPEN when delivered!!
They sell defective products and WILL not take returnes!
WALMART stop this compainy from selling on your SITE!!!!