Based on 165 customer reviews New Day Distributors is rated 1.0 out of 5 stars. They have been selling on Walmart Marketplace since 2016. They sell Assortit, Roku, Linksys, St. Tropez and NETGEAR products in Seasonal, Electronics and Shop by Brand categories.
New Day Distributors cancellations, returns and exchanges policy, estimated shipping times, and shipping information might be available by contacting New Day Distributors. Their contact information including business name, phone number, address and email are unavailable. If a seller is not responding to customer service, returns, refunds and other issues contact Walmart.com
Holy moly! Same here! I ordered the arlo camera set up, paid for it, and got same response! Sitting in same spot. They should have a fine collection by now it looks like. I just want my refund and I will gladly shop somewhere else besides Walmart. Very disappointed
I ordered an arlo pro 2 back in June still have not received it. I am currently disputing this as I am being charged for something I do not have. New day distributors is a sham and Wal-Mart is just as bad for using them.
They lie!!! Do not buy from them!! Walmart is aware and allows them to sell in there marketplace
This seller is a liar and a thief. They claim to have shipped their product but the tracking information from USPS shows no product was ever shipped. LIARS AND THIEVES!!!!!!!!
Agree with everyone else here. Ordered something 5/26. Shows as shipped and stuck somewhere in NJ. Requested a refund through Walmart on 6/11 but they said i needed to go through New Day Distributors. Emailed to request a refund, got a canned response that they would ship out a new order and "if I happen to still get my old order, I can keep it free of charge!" How sweet of them... It's not July 17th, I've asked for a refund 6 times, I have asked for a tracking number on the new shipment, and every single time I get the same exact canned-reply stating that "they're shipping a new package." If I don't get 6 of my orders (jumbo pack of York peppermint patties) or my refund, I'm going to lose it. It was only $30 but still, it's the principal. DO NOT ORDER IF NEW DAY DISTRIBUTORS IS THE SHIPPING COMPANY. YOU WILL NOT GET YOUR ORDER.
Crappy business walmart needs too get rid of this distributor cause my package says shipped but the postal service hasn't recieved this package at all and suppose too be here by July 2nd which is bogus as hell if nobody pick the package up
It sounds like my experience is the same as everyone else's. Placed order on New Day Distributors on 6/18. Due to arrive 6/28. Still had not shipped 7/1, though the label was created on 6/21. They are a sham. Walmart needs to do a much better job screening their Marketplace vendors if they are going to compete with the likes of Amazon. This is completely unacceptable. Do not order anything that is to come from New Day Distributors. They are a fraudulent retailer - if they even exist. Stay clear!
Shipping label created on June 4 but post office has never received. I am so tired of these companies creating the shipping label so it looks like something has shipped just so they get paid, when in reality they probably never had the product. With a 1 star rating why does walmart let them sell their products on the walmart site.
Do not buy from this company! They never send out the product and then only send canned reaponses to your emails asking where your purchase is. I have been trying to get a refund for 1 month and I have yet to actually have someone respond to me except to say my product was lost in the mail and they will send it again!
I have been waiting for over a month for a box of candy that I paid for and did not receive. When contacted they say it was lost in the mail when in fact they never gave it to the USPS for delivery. They have a way of printing shipping labels and giving you a tracking number. The USPO should investigate their scam. After getting no help from Walmart I started a dispute with my credit card company. This is not a company it is a band of thieves. I would rate them a MINUS 10.
This company sucks I ordered Gatorade twice and they lost it twice never got it
Don’t buy from this distributor. Will not return email inquiries or provide a status and still waiting 3months later on a home router ordered on Walmart.com. Horrible that Walmart doesn’t do a better job checking out their partners. Back to Amazon, never have these issues there.
This Company sucks ass
This outfit is an outrage. I would leave a O if it would show in the rating. My order with Walmart was given to this outfit. It was reported shipped on 5/19 but no record can be found , I was, however, charged, New Day Distributor's website email doesn't work and no one answers their toll number (908-942-7611).
I have wasted hours trying to resolve this and finally got to a Walmart Customer Service rep who says he will get me a credit.
Complaint to Walmart got a reply that they had talked to this outfit and I would be contacted by them within 48 hours. No reply or contact has ever been received from "New Day",
My God, why would Walmart se this outfit and subject customers to this outrage, ... especially since it already has a one star rating?.
I ordered a multi-pack of Keto chips from this company on 3/29/21. As of today's date 6/1/21, the package tracking shows that it is sitting in the Post Office in NJ. I have reached out to New Day 3 times for a refund of my money, via the Walmart site. I have not received any response from this company. They have poor customer service and apparently do not care if their products make it to their intended destinations. I will not be using the Walmart 3rd party seller ever again. this is the 2nd time I have bought from a 3rd party seller on the Walmart site and have not received either product. Burned twice. I WILL NOT BE BACK.
Do not order from this distributor. No one will contact you, the phone NEVER gets answered and mailbox is full. Wal Mart should NOT have these as distributors for them. I cant seem to get any answers from walmart.com help either... Its been 6_7 weeks since I ordered and received a tracking order from UPS....Here is what is says:
April 12, 2021, 3:41 pm
Shipping Label Created, USPS Awaiting Item
SOUTH PLAINFIELD, NJ 07080
A shipping label has been prepared for your item at 3:41 pm on April 12, 2021 in SOUTH PLAINFIELD, NJ 07080. This does not indicate receipt by the USPS or the actual mailing date.
same here. ordered a modem on 4-8-21 and I have messaged them 4 times. no replies and it still says shipping delayed. Walmart's website has 4.5 stars on their product... don't buy that crap. I noticed they had time to increase the price by $20 on the product I purchased but they still haven't found the time to ship it to me or reply. Maybe BLM and Antifa burned their warehouse down and stole all their inventory.
I also wished I had read the reviews from this distributor...You would think Walmart would stop using them. I ordered a modem with voice on April 9th, 2021. I have send correspondence 3-4 times and no one even bothers to answer me. DO NOT USE THESE SELLERS. If I could give no stars I would.
I ordered Arlo Pro 2 1080 p 3 camera package over a month ago and I have not received them. I inquired about them and was told they are shipped and USPS has them. I asked for a tracking number from you so I could inquire with USPS and I ha e not received that either.
Will You look into this please?
Ordered router which was advertised as being new. It didn't come in original packaging and when I tried to activate it through Xfinity, they said that the router had already been activated to someone else and they couldn't activate it in my name. I contacted the seller via email twice and got no response. I called and no answer and voicemail was full. I ended up returning to Walmart in-person and they shipped it back.