Based on 5 customer reviews Lucky 13 Trading is rated 1.0 out of 5. They have been selling on Walmart Marketplace since 2017. They sell Kurt Adler, Blair Candy, Cuddle Barn, Myra Bag and RAZ Imports products in Home, Clothing, Shoes & Accessories and Party & Occasions categories.
Lucky 13 Trading contact information, cancellations, returns and exchanges policy, estimated shipping times, and shipping information might be available by contacting Lucky 13 Trading. Their contact information including business name, phone number, address and email might be available here. If a seller is not responding to customer service, returns, refunds and other issues contact Walmart.com
I ordered a canister set via Walmart.com, my email said it would be shipped from NH and would arrive on Friday the 26th of June. Next thing I know I got a notification that it was at a Florida facility and would arrive on Saturday the 20th. Ok, pkg was delivered on the 20th BUT it was in an Amazon box addressed to me and was a ceramic sculptured mug with dogs on it. What the heck? If you can’t do better than this find another job!
We ordered three club packs 48 Angel ornaments from Walmart . We received 3 Kurt Adler (set of 8) . Walmart won’t do anything about it because they came from Lucky 13 trading and we can’t get in touch with them. Never buy anything from Lucky 13!!!!!!!!! If they had a zero rating that is what they would get. Jerry Finch 2/28/20.
We ordered a 72 case pack of 2oz. bags of Easter Grass advertised for $19 and change.
We received 4 2 oz. bags of Easter Grass.
Emailed the customer service, Their response " Our Software that we use to sell across multiple marketplaces seems to be having issues. Unfortunately we do not carry the 72 case pack and the price would have been much higher." "You can return what you received for a full refund"
So they received an order for the 72 case pack, knew they didn't carry it and cost was off. Didn't reach out to the customer before shipping and shipped 4 bags instead.
Very poor customer service and recovery skills.
I ordered and paid for "Club Pack of 48 Clear and Gold Glass Angel Religious Christmas Ornaments 1.5". I received only 8 ornaments instead of 48. There is no information about further deliveries and the seller, Lucky 13 Trading doesn't answer email.
We order (2) 4 packs 2.0 oz. of Aspen Mulling Sugar free spice blend Order # 5791905487582 at $14.99 per 4 pack. We received (2) 2.0 oz boxes no indication that any were back ordered on the packing slip.
Lucky 13 Trading ph. does not answer.