Based on 19 customer reviews KZKRUS is rated 1.0 out of 5 stars. They have been selling on Walmart Marketplace since 2020.

KZKRUS cancellations, returns and exchanges policy, estimated shipping times, and shipping information might be available by contacting KZKRUS. Their contact information including business name, phone number, address and email are unavailable. If a seller is not responding to customer service, returns, refunds and other issues contact Walmart.com

Recent reviews

Ordered 5 gallon juf bottle caps with universal fit that definitely did not fit. I didn't know I was purchasing through this merchant and am having a hard time returning the item

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Scam artists. DO NOT ORDER FROM THEM!! WALMART YOU NEED TO REMOVE THEM FROM YOUR WEBSITE ASAP!!!! They should have zero stars!

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Do not order from these guys. I wanted to return the item I ordered (women wallet). Their response was they would refund me 6.00 and I could keep the wallet.

They are crooks. Walmart need to remove them from their webside

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I ordered through Walmart. It suppose to be arrived Dec 10-2021 but never received. I contacted Walmart and they asked to contact seller which I did a said it’s delayed in USPS and ask to wait 1-4 days. I contacted again and same answer.

Don’t buy from this zunki seller nd also Walmart. They don’t do anything about and not giving refund either.

I would not buy anything from Walmart either

They even don’t deserve any rating, below zero

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12-17-21

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Walmart, this seller does nothing but tarnish your reputation. I never thought to look when I ordered but you can bet I will never order anything from this seller again and I will warn as many as I can. Bad business.

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Walmart you really need to remove this seller. You also should do a more thorough job of inspecting your sellers. These guys are crooks. They have no profile or background online, no website like most legitimate sellers do. Get rid of them.

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My order was to be received today. The shipping tracking was never updated showing the post office received it, so I contacted Walmart yesterday afternoon. Walmart told them to directly respond to me within 48 hours. They got the order to the post office last night at 11:00, informed me of this and asked me to be patient. Isn’t 10 days already being patient?! Should have ordered from Amazon! Walmart needs to remove them from their site, so others aren’t going thru the same issues. Disappointing….. zero stars is toooooooo much!

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DO NOT BUY FROM THIS SELLER:

Items are low quality, overpriced, and have a ridiculous 15 day policy to return items. I purchased a desk chair for $160 and was told I would have had to request a return by April 5th- The chair was not even delivered until March 29th, which even defeats the purpose of the "15 day" rule.

The chair was used as a decorative item in our guest room and used a handful of times by my stepmother earlier this month; it did not even make it a full 3 months. They refuse to replace the defective item and even asked me how much I weight because I may have "overloaded" the chair (my stepmom weighs 103 lbs).

They offered a technical repair and refuse to give me proper instructions on how to move forward with this process. Each time they reply to a follow up question or request they offer to pay me different amounts (between $30 and $60) of money and will "let me keep" the item, which is not a reasonable solution in my opinion.

Buy from a more reputable seller and avoid the headache.

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this is crap i tried all i could to get in contact even tried the talk with us then they try to charge me a dollar to talk about a product i want to buy

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Placed my order back in May and was suppose to have a delivery’s on June 7th, which did not happen. Wrote to them twice with no response back. Walmart wrote them twice and we are waiting a response from them to Walmart now. Terrible server ce by all means.

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DO I HAVE TO GIVE THEM ANY STARS.. SCAM ARTISTS.. US POSTAL INSPECTORS SHOULD BE ALL OVER

THE LIKE FLIES... KEEP TELLING ME TO WAIT A COUPLE MORE DAYS.

THEN THE ITEM I ORDER WAS $10.00 USD SHOWS THEY ARE NOT AMERICAN, THEY WANT TO REFUND

$3.00 SCAM ARTIST SHUT THEM DOWN FOR GOOD

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SCAM ARTISTS FOR SURE. LIE TO PEOPLE STEAL OUR MONEY... WALMART SHOULD DUMP THEM ASAP

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Ordered luggage 4/24. Shipping label printed 4/26. Expected delivery date-5/5. Today’s date 5/11 and shipper is still not in possession of item. Had I read these reviews first-NEVER would have ordered from them. Can’t believe Walmart still allows this company to sell on their site.

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fedex tracking 786733567238 was printed on May 4th and still shows pending on the fedex site. i doubt it will arrive by may 11th as stated when I ordered it.

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Item was not received by due date, reached out to seller and they stated they never received my order. Had to chat with WalMart CS to get a refund.

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Sold me the wrong product name brand and acted like it was the real name brand

Buyer be aware

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Did not receive item, and could not get decent customer service to tell me why.

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Don’t count on getting the items you order My order was 2 items I only received 1 They can’t understand plain English when you try to explain the problem One star is too many Do not order anything from this company

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I ordered some energy savers for the house and I ordered 3 of them and they not 2 work. Please get back with me. I would like 1 replaced. Thanks!

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