Based on 9 customer reviews J&W discount is rated 1.0 out of 5. They have been selling on Walmart Marketplace since 2018.
J&W discount contact information, cancellations, returns and exchanges policy, estimated shipping times, and shipping information might be available by contacting J&W discount. Their contact information including business name, phone number, address and email might be available here. If a seller is not responding to customer service, returns, refunds and other issues contact Walmart.com
Would give 0 stars if possible. Horrible customer service. They don’t honor a return policy or support warranty on items sold.
I ORDERED A PRODUCT AND THEY SENT ME THE WRONG ONE AND OFFERED TO GIVE ME A $6.00 REFUND ON A $68.00 ITEM...DO I LOOK STUPID !!!
IT WAS THEIR MISTAKE AND WON'T CORRECT IT !!!!
NEVER USE THEM !!!
First of all, avoid this company like the plague. Their product is poor and return policy is designed to discourage returns. The customer service is mediocre at best. Do yourself a favor and buy from somewhere else.
Falsely advertised spark plugs as being OEM and had NGK part# in description. Turned out to be knock off no name branded spark plugs I wouldn't dare put in my car. They expect me to pay return shipping + 30% restocking fee for their false advertising. AVOID J&W Discount. The Walmart marketplace is a joke!
Their email response:
"We are so sorry to hear that you have to return it.
If you really don’t like it, we could provide you the return address, and we will give you the full refund when we get the item.
But you should pay for the returned shipping fee and 30% restocking fee. Is it OK for you?
in my opinion,it's very not worthy to return,we suggest you could keep that give to your friend as a gift or resell.
what do you think?
looking forward your reply.
Item is too small I have been trying to return the item for days and unable talk to anyone and Walmart is no help I will never use Walmart place again. If I could give them no stars I would don't use this company
Order from them through Walmart. And when I received my package it was missing several parts and not the remote control Jeep can not be moved because of the steering piece. Walmart is no help. I advise if you see them on Walmart site please don’t do it. Walmart loses packages and low said it was shipped when it wasn’t or it was lost in transition.
DO NOT USE THIS COMPANY!!! I CANNOT UNDERSTAND WHY WALMART EVM HAD THEM ON THEIR SITE! I Ordered 2 bras, going off the size chart. Well, it’s wrong, when I reached out and this is what I got:
'”m very sorry for the inconvenience due to the item do not satisfied you.
You can certainly choose to refund, but then you have to bear the freight by yourself in this condition.
I think this is not a good solution.
Maybe you can choose a partial refund.
I will give you a refund of 10% as compensation. You gave this item as a gift to your friend.I'm sure it would be a very nice gift.we just give a suggestion,what do you think?”
AVOID AVOID AVOID
Selling cheap, flimsy items through the Walmart website with a 20% restocking fee + return shipping costs, which ends up taking 1/3 of the purchase price so you end up losing more money than the product is worth, or stuck with a crappy product. If you see them listed as the seller on walmart.com, look elsewhere. They do not sell products even remotely worth being listed through Walmart.
Order 2 items through walmart.com who utilized this company. According to them my item was shipped on the 18th and delivered the 28th through FedEx. However fedex has no record of the item and no one can locate it. No one answers the phone at this company. Will never use them again!