Based on 57 customer reviews Joybuy Express is rated 1.0 out of 5 stars. They have been selling on Walmart Marketplace since 2017.

Joybuy Express cancellations, returns and exchanges policy, estimated shipping times, and shipping information might be available by contacting Joybuy Express. Their contact information including business name, phone number, address and email are unavailable. If a seller is not responding to customer service, returns, refunds and other issues contact Walmart.com

Recent reviews

Complete scam. Package never arrived, cannot get anyone to answer email or phones. Walmart has been no help at all. I will never buy from Walmart.com or these people again. Stay away! They will take your money and 3 months later...nothing!

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These guys just asked me to pay one dollar after inquiring about my merchandise that was never delivered. Walmart and Joybuy are incompetent and ridiculous. Are these guys for real?

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Do not buy from this company! They do not email you back. I tried to email them again and then there just "happened to be technical difficulties!!" There item came with a tear and then it didn't even work!!" I tried to call and left a voice mail. I am now sending them a "snail mail" letter and we will see if I hear back from them. DO NOT BUY!! YOU WILL ONLY END UP FRUSTRATED AND TIME WASTED!!

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I fighting with them and walmart over a ten dollar purchase. fraudulent for sure in my opinion.

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DO NOT order from JoyBuy Express. It is a fraudulent company. You will not get what you ordered and they will not refund your money. I ordered a $20.00 fall wreath and they sent me a dishcloth from China and the value of it could not have been more than a dollar or two. Besides that it was not what I ordered, not even close. I have contacted them multiple times. They will not send me the wreath or refund the money I paid. There reason is "They have tracking that shows a package was delivered to my address" That is the reason for them sending an inexpensive item, so there is tracking in place showing that you were sent an item. No matter that it is NOT even close to what you ordered or paid for. They are scammers! Beware!! Please tell your friends not to order from them. THEY DO NOT EVEN DESERVE ONE STAR

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Ordered a wind chime which some chime parts were not connected and cobnections are threads which started to unravel and fall apart. Very cheap shit not worth buying and cannot be returned! A scam of a company!!! BEWARE!! SCAM COMPANY!!!!!!

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Joybuy is a fraudulent company. I recently had a bad experience with them and will never order from them again. I thought they were a legit company since their items show up on the Walmart website. I ordered a Thanksgiving wreath and paid around $20.00 for it. I never received the wreath. Instead they sent me one dishcloth made in China and I am guessing the value might be a dollar. Of course it wasn't at all what I ordered anyway. They will not refund my

money and will not send the item I originally ordered. Their excuse? They have tracking in place showing that a package was delivered to my home. That is why they sent the inexpensive item. So there would be tracking showing that I received my order. Totally fraudulent practice. And YES they are affiliated with Walmart. DO NOT buy from Joybuy!! They do not even deserve one star. But that is as low as this site allows

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Placed an order through Wal Mart. Tracking says shipping label was created almost a month ago but tracking has gone no further. Contacted them and received an email that amounted to BS. They suck and I will be more careful in the future, and not order from any company that I'm not sure of. I thought because it was through Walmart that I could trust them. Obviously, Walmart does business with scammers and it may be a good idea to avoid ordering from them as well.

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The parts were missing. Didn't know about all the bad reviews. I would never have ordered from them

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This place is disgusting and should not be selling on Walmart Marketplace.

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Does not deserve a star. does not keep shipping progress updated I live in New York and my order has been at the College Point in NY since July 15th and has not yet been delivered to my address. next time I see that the item is from JOYBUY EXPRESS I will not buy it. July 15, 2021, 1:33 a.m.

Departed Shipping Partner Facility, USPS Backlog Item

COLLEGE POINT, NY 11356

Shipping partner: DING HONG

His item left a shipping partner's facility at 1:33 am on July 15, 2021 at COLLEGE POINT, NY 11356. This does not indicate that the USPS received it or the actual shipping date.

July 15, 2021, 12:28 am

Shipping partner facility arrived, USPS pending item

COLLEGE POINT, NY 11356

Shipping partner: DING HONG

July 14, 2021, 11:23 pm

Picked up by shipping partner, USPS pending item

COLLEGE POINT, NY 11356

Shipping partner: DING HONG

July 14, 2021, 7:34 a.m.

Shipping label created, USPS pending item

COLLEGE POINT, NY 11356

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the items I purchased were not the same as advertised, not even close actually. they were not willing to send the items advertised and changed the listing shortly after. I was given a full refund, however I really wanted the items I ordered. I also dont understand why walmart works with companies it does not endorse or affiliate themselves with.

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Ordered small item 23 days ago and never received it. If I could give zero stars I would.

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bought a radio touch scree dual brand , i think a transistor radio works better , noting works as advertised

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Sad the so many of us still have faith that someone does their research. This "company" is a scam. They send shipping info and no products. "Sun, Jun 6 12:00 am

Pre-shipment info sent to USPS, usps awaiting item." When you contact them, they say the product has shipped and can't be refunded. They use Walmart's shipping policy against the consumers. It's past time Walmart demand proof of shipment so we can get our money back.

As this point, seems law enforcement should do something about this operation they have going. They state 3-7 day shipping to most locations. I ordered on the 6th and they may deliver by the 22nd.

Would doubt if they shoplift the items from Walmart and turn around and sell it on their site.

STAY AWAY FROM THESE CONS!

Unfortunately, you came too late also.

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I ordered party supplies through the wal-mart App and the supplies never arrived. I had to drive from store to store to get whatever I could get.

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Buyers DON'T ORDER ANYTHING THRU THIS COMPANY....ordered a headset for my husband never came had to fight with Walmart to get my refund this place is a joke and Karen who supposedly is the man6is no help definitely needs to be reported to the BBB fraudulent company

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Ordered a golf pull cart. Received a roll of fishing line. Guess the joke's on me.....

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I've ordered twice from Joybuy... Both times recieved the wrong items!! Will not order from them again...BEWARE!! WALMART NEEDS TO BAN FROM THEIR SITE.

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You sold me a electric nasal bulb and you turn around and sent me a manual one that is Miss advertisement I read the fine print and it specifically said USB connection electric nasal machine you charged me $8 for something I can get from the 99 cent store that's ridiculous I'm going to be letting Walmart know so that I am very upset and they should reconsider having y'all as a vendor false advertisement is absolutely wrong if it wasn't going to be what was in the description you should have never posted it online buyer beware

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