Based on 24 customer reviews Joybuy Express is rated 1.0 out of 5. They have been selling on Walmart Marketplace since 2017. They sell Mancro, Marainbow, Popvcly, fitup:9761 and TureClos products in Home, Electronics and Clothing, Shoes & Accessories categories.

Joybuy Express contact information, cancellations, returns and exchanges policy, estimated shipping times, and shipping information might be available by contacting Joybuy Express. Their contact information including business name, phone number, address and email might be available here. If a seller is not responding to customer service, returns, refunds and other issues contact Walmart.com

Recent reviews

I ordered a portable 6 in 6 screw cap opener from them. It was received on November30th it broke before the end of December. VERY LOW quality product. I went to Walmart to return this piece of crap and they stated the seller would not allow them to take it back. After writing an email with was supposed to be answered in 48 hours (now 4 days) I thought I should check the reviews. Walmart should not sell through this vendor................... I would give them a half star but you can't

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I was very dissatisfied with the customer service that I experienced with Joybuy. I ordered a gaming mouse from them in very early December. It was to be a Christmas present for my grandson. I checked the tracking on the shipment several times. It did provide a delivery date, but then was delayed several times. The last time I checked, no further information was available, and no estimated delivery date. I reached out to Joybuy and they asked that I be patient due to shipping issues in the US. I waited another week with no further updates and no delivery. It was well past Christmas by now. I reached out again and asked them to send another mouse. They then indicated that they would not just send another, but they would cancel my order and refund my money - and I would have to reorder. They said that would be the quickest way to get the mouse. So, I looked at that. Now the price has increased by 40%. I contacted them again and said I would not reorder due to the increased cost and asking again if they would resend. They said no I would have to reorder. So, I asked again. Then they responded that they would talk to the department involved and try to refund the difference after I order, but they didn't think that would work. I will never do business with Joybuy again.

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I odered for them but i have received it yet wouldnt have odered if would known it was in china walmart ur a trader

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WALMART Get rid of this chinese company ,their hurting your name

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I ordered this item on December 1, 2020. It wasn't arriving. So, one month later on January 1, 2021 I requested a refund. Then suddenly (finally) the item arrived on January 5th... Unacceptable. It's too late. It was supposed to be a gift. The holiday is over. I don't want it. It shouldn't take well over one month to mail a single contoller from NJ to VA.

Based on 19 customer reviews - now 20 - Joybuy Express is rated 1.0 out of 5.

Why is Walmart even affiliated with this seller?

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They just ignored my return and did not give me refund although they say they do

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Never received item, never got any emails from them after inquiring about replacement after walmart rep said it was "lost during shipping"

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I ordered something for Christmas and it never came. I keep trying to contact them and it says it was delivered. I never received it. I contacted them and also Walmart. No response. I definitely have been scammed.

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Coffee/tea warmer does not work have been trying to return with no results I I want my money refunded and how to return this item

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lame a** scammers. shouldn't be allowed to do business . STAY AWAY

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the delay of shipment is not only bad it is worse, walmart needs to cancel all shipments to or from joybuy will not receive any thin from me ever. WAKE UP WALMART THIS GOES ON YOU TOO.

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I PURCHASED THIS PRODUCT

Andoer ACK-E10 5V USB Dummy Battery DC Coupler Adapter(Replacement for LP-E10) Compatible with Canon Rebel T3/T5/T6/T7/T100/Kiss X50/Kiss X70/1100D/1200D/1300D/2000D/4000D

Sold by Joybuy Express

$11.99

FOR THIS CAMERA

Delivered Sat, Oct 24(Package 3 of 11)

Return window expired Mon, Nov 23

Canon EOS 4000D 18MP DSLR Camera with 18-55mm lens + Flash Top Bundle

Canon EOS 4000D 18MP DSLR Camera with 18-55mm lens + Flash Top Bundle

Sold by Teds Electronics

$369.98$369.98

AND THE PACK DID NOT FIT THE CAMERA AS SPECIFIED IN THE DESCRIPTION NOW MY CAMERA IS NOT WORKING. THEY BEST BE REPLACING MY CAMERA

I WOULD GIVE THEM NEGATIVE 5 STAR RATING BUT THAT IS NOT AN OPTION

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I have even received my item that i ordered for my daughter for christmas on December 5. They using all the excuses in the world. I fucking hate it and them. I know its a pandemic but damn i got things faster with delayed then this shit. Fuckin hate walmart for this shit

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Have not received my order of wreath hangers which is past the delivery date I was to receive same. I would like to hang the wreaths before Christmas. WHAT'S THE PROBLEM

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do not buy here they sent me a broken game player. waited at least 16 days to get the item when it arrived today it did not work at all. i returned it to walmart and now i have to wait 2 weeks for my money back.

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Took forever to get (3 weeks] instructions in their language??? Pictures, ummmm of no help

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I Bought led lights for my daughter, and they were just tossed in a bag! They look like junk/used. Took forever for them to be delivered. DO NOT BUY FROM THEM!!!!

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I wish I had read these reviews BEFORE I ordered from them!!!! I ordered Nov 30th and still haven't received my Merchandise!!!! I would also rate them a negative 10 stars if I could!!!! DO NOT ORDER FROM THEM!!!!

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If it were possible to give a negative 10 star rating, I would! Ordered Christmas gifts through Walmart weeks ago. Everything came except the merchandise sold through affiliate seller Joybuy. After contacting Walmart customer service received an email from Joybuy with some lame excuse about my order is missing. At this point, looks like the only way to resolve this blatant "ripoff" is to dispute the charge with my credit card company. It's a damn shame Walmart & others allow these idiots to sell on their sites knowing they suck! If you see the name "Joybuy" when placing an order, STOP, choose something else with a reputable seller, obviously nothing but a ripoff here. DO NOT DO BUSINESS WITH THEM, YOU WILL REGRET IT!!!

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Never received product and was refused a refund.

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