Based on 69 customer reviews Joybuy Express is rated 1.0 out of 5 stars. They have been selling on Walmart Marketplace since 2017.
Joybuy Express cancellations, returns and exchanges policy, estimated shipping times, and shipping information might be available by contacting Joybuy Express. Their contact information including business name, phone number, address and email are unavailable. If a seller is not responding to customer service, returns, refunds and other issues contact Walmart.com
Sizes are wrong, horrible product quality and returning it is impossible
I ordered an item from Walmart for my son. However, it ended up coming from this other company that I had never heard of instead. First, the shipment was delayed, and then parts of the kit were missing. I am disappointed on several levels, not the least of which is that this was a birthday gift for him... Hopefully Walmart will make it right...
Fraud for sure everyone needs to file complaints with fraud division in better bussiness buraeu to sell something thru walmart saying is and then find out it is not walmart at all item purchased thru them was NOT WHAT I ORDERED at all was a fake m.2 ssd card and they aonly wanted to give me 30% of my money back so filed claim with pay pal ans fileing a complaint with wal mart for aloowing this to even happen and wally word does nothing about it they side with these fraudialant companies soon TRUMP WILL BE BACK IN OFFICE and will put those heavy tarrifs on them again BUY AMEWRICAN SO SIMPLE NO MORE CHINA BULLSHIT track record with china products over the years equals trash the star i gave is not what i wanted to leave a -10 star for this fraudilant company
Joybuy and Walmart should be ashamed. I ordered a ceiling fan with led lighting and remote control. The item arrived as promised but the led lights were missing. It took two attempts to get a response from them and they said I could not return the product because it was over 30 days since the product was received. Walmart said they could not do anything because the are a Marketplace company and they are not the seller. In other words, Joybuy does nothing and Walmart does nothing and I, the customer, is out $175. This is a scam and shame on Walmart for allowing this company to undermine their customer relationships. I would love to talk to someone at Walmart who could make a difference. Walmart Customer Care can't.
all companies pathetic they sent me nothing but took my money and held it 3 days before Christmas they finally let me know they didn't even have the product to send me. once it was too late to reorder from somewhere else
Fast delivery of a product I didn't order. What was delivered was junk. They are a Marketplace seller for Walmart. Fortunetly, I was able to get a full refund (I hope) from Walmart. Walmart's Customer Service operator assured me that a refund would happen quickly. We'll see.
STOP! Don't buy from this seller. Believe the percentage and reviews that they were given. Horrible! I should of believed the reviews. My package never came and I don't believe that it was ever shipped out.
Thanks everyone for your comments. Glad I read them before buying.
If I could give this company a zero I would. They should not sell anything. They won't contact you back. Their merchandise is cheap and comes torn and bent.This is a company I will never buy from again. All I can say is they have NO MORALS its definitely all and only about them getting rich and screwing their SUCKERS oh I mean customers
They sell fakes and knockoff versions of real products. They should be taken down
Sent item to wrong address.Tries to blame Walmart or myself.No refund No product.Stay away not worth the hastle -100 rating
Should have looked at these reviews. I am having the same issues, as everyone here. Learned my lesson well.
Complete scam. Package never arrived, cannot get anyone to answer email or phones. Walmart has been no help at all. I will never buy from Walmart.com or these people again. Stay away! They will take your money and 3 months later...nothing!
These guys just asked me to pay one dollar after inquiring about my merchandise that was never delivered. Walmart and Joybuy are incompetent and ridiculous. Are these guys for real?
Do not buy from this company! They do not email you back. I tried to email them again and then there just "happened to be technical difficulties!!" There item came with a tear and then it didn't even work!!" I tried to call and left a voice mail. I am now sending them a "snail mail" letter and we will see if I hear back from them. DO NOT BUY!! YOU WILL ONLY END UP FRUSTRATED AND TIME WASTED!!
I fighting with them and walmart over a ten dollar purchase. fraudulent for sure in my opinion.
DO NOT order from JoyBuy Express. It is a fraudulent company. You will not get what you ordered and they will not refund your money. I ordered a $20.00 fall wreath and they sent me a dishcloth from China and the value of it could not have been more than a dollar or two. Besides that it was not what I ordered, not even close. I have contacted them multiple times. They will not send me the wreath or refund the money I paid. There reason is "They have tracking that shows a package was delivered to my address" That is the reason for them sending an inexpensive item, so there is tracking in place showing that you were sent an item. No matter that it is NOT even close to what you ordered or paid for. They are scammers! Beware!! Please tell your friends not to order from them. THEY DO NOT EVEN DESERVE ONE STAR
Ordered a wind chime which some chime parts were not connected and cobnections are threads which started to unravel and fall apart. Very cheap shit not worth buying and cannot be returned! A scam of a company!!! BEWARE!! SCAM COMPANY!!!!!!
Joybuy is a fraudulent company. I recently had a bad experience with them and will never order from them again. I thought they were a legit company since their items show up on the Walmart website. I ordered a Thanksgiving wreath and paid around $20.00 for it. I never received the wreath. Instead they sent me one dishcloth made in China and I am guessing the value might be a dollar. Of course it wasn't at all what I ordered anyway. They will not refund my
money and will not send the item I originally ordered. Their excuse? They have tracking in place showing that a package was delivered to my home. That is why they sent the inexpensive item. So there would be tracking showing that I received my order. Totally fraudulent practice. And YES they are affiliated with Walmart. DO NOT buy from Joybuy!! They do not even deserve one star. But that is as low as this site allows
Placed an order through Wal Mart. Tracking says shipping label was created almost a month ago but tracking has gone no further. Contacted them and received an email that amounted to BS. They suck and I will be more careful in the future, and not order from any company that I'm not sure of. I thought because it was through Walmart that I could trust them. Obviously, Walmart does business with scammers and it may be a good idea to avoid ordering from them as well.