Joybuy Express

I wish I could give them negative stars. As soon as I ordered one of their items from Walmart, they changed the delivery date from 3 days to 3 weeks. So I cancelled. I received an email that I’d get a refund in 3-5 days, yes it was already fully charged BEFORE shipping, which never came. When I contacted Walmart they said it was already shipped before cancellation, which was flat out lie. They never refunded, never shipped, but luckily Walmart handled it for me, giving me a promo code. Even tho I appreciate that greatly, it wasn’t their problem and Joybuy should be responsible !

Disgusting people/company and Walmart is that much worse for dealing with them. They ALL kept my money and refuse to CONTACT me. Zero rating for sure. RIP OFFS

Horrible. Don’t buy from them! I give them a zero.

I ordered an electric teapot with a duster cover ; the dust cover came but NO tea pot ! I contacted Joybuy and still no response ! A tiny little piece of green plastic is not worth $7.69 !! The item ( tea pot ) was on a clearance sale !

Either they need to get my tea pot here or make a FULL refund !

I will never buy from Walmart if this companies name is on the site !

Very poor service! I never got my purchase and I'll never recommend this company to anybody! 0 rating!!!

I ordered a 100 piece decor set with the tired tray December 20, 2022. I received 5 decor items. I have contacted Walmart 5 times, they keep saying JOY BUY will contact me with in 48 hours. I have never heard from them except once, saying my order has been shipped. I want even give them 1 star because this is the worst company to buy from.

Ordered a gift on 12/5/22. I never received it. I left several messages and no one would ever contact me back although I would get an email from Walmart saying the seller would be contacting me. Today is 12/24/22 it still says delayed with no way to get a refund on the app. Very frustrated and annoyed.

The seller not only still not ship my parcel out, but also ignore my messages. Bad service.

Purchased 3 telescopes they sent me pore something I emailed them along with photos they made the item more money then refunded they would not send me my original item they are JD.com, Inc., also known as Jingdong (Chinese: 京东; pinyin: Jīngdōng), internationally known as Joybuy and formerly called 360buy, is a Chinese e-commerce company headquartered in Beijing. Owner Liu Qiangdong (15.8%) Walmart (10.1%) Tencent (2.3%) so walmart owns shares shame on you walmart for allowing this company to cheat your customers

Very poor shipping ! My order for suction shower head holder has been on delay since Aug .3rd in ILL . ? WHY !! No way to cancel or get my refund !

Ordered an item through WalMart from this company on May 7th, which I still have not received. Tried to email the seller numerous time and of course they give you the run around. They reply without answering any of the question I have asked and word the email in a way that makes it sound like you are being scammed, using words that they think make them sound professional. They have an address listed in Irvine, Ca, obviously this is not where this item is coming from. Terrible. I have second thoughts about ordering from the WalMart, especially if they deal with these types of businesses. I'm taking the one star I left just so I can get this posted and giving a big fat O.

I really need the option for a negative 10 review rating. Shame on Walmart for hosting Joybuy Express. Their business practices are slimy and fraudulent.I have never encountered such shoddy customer service.

In March, I ordered 12 spring wreaths, for my church. Delivery by Easter was promised. It was not fulfilled as indicated. I tried to cancel the order but was told it was not possible because the items were "in transit". I was originally told the order was to be delivered by DHL. When contacted, DHL could not assist. Then I was told that I needed to contact my local Post Office to make arrangements for delivery, as the order was too large to be delivered on the regular route. The post office had no packages and the tracking number provided was not valid. There was more of the same over the next two months. To date, I have received 3 of the 12, none of which we could use. The 3 received were very poorly packaged. I didn't open the packages, wrote "refused" on the outside and took them to the Post Office. Still no refund for all. One of the packages I refused showed up at my door AGAIN!. There is no way to speak to Joybuy. You must leave a voicemail or email them. They do respond, although the English is very poor and they seem to have trouble comprehending my email requests. Here I am nearly two months after placing the order, and still no resolution. We have exchanged 15+ emails. AVOID THEM AT ALL COST!

I have ordered same item twice. First time never came tracking said delayed for weeks canceled order. I then re-ordered same thing says shipped but delayed for ever. Why do they sell on Walmart. Never ever ordering from them!!!!!!!

They never resolved the issue. Stop emailing me if you're not going to send smaller earbuds like I keep asking for

ordered a digital clock, and it came without instructions how to set it. Very hard to try and figure this out. I would never buy from this company again. I do not understand why a company like Walmart would have dealings with them.

ZERO RATING IF POSSIBLE

I can't even give one star for this company. They took my money and beverage mailed my order thru the post office life they said. Kidoos to Walmart for refunding my money. This company should not be selling anything on Walmart. They know it.

I'm writing this review because l'm not satisfied of what y'all put me threw about my order l don't think that was right

Fraudulent place. So disappointing that Walmart represents con artists.

this compeny not good i by air frair is not safty is to hot if u tuch the service out side and the caple is to hot almost be fire how we used this item and this company said no return and walmart .com they sade no return how that i hoop no budy by from walmart .com and this seller eny think eny more they not onst bad product bad service who help us and protect us from tos compny i want to giv them zero no star

Wish I could give 0 stars. I ordered a mirror from Walmart.com. It came through a third party (this company). It was broke. I thought I had 90 days to return it, as that is Walmarts policy. Went to return it at Walmart and they wouldn’t do a return. They told me I had to contact the 3rd party to return. This company has a 30 day policy. I was 6 days to late. After reading all the reviews, and my experience, if Joybuy Express shows up when you order something , run the other way.