Based on 16 customer reviews Joybuy America is rated 1.0 out of 5 stars. They have been selling on Walmart Marketplace since 2018.
Joybuy America cancellations, returns and exchanges policy, estimated shipping times, and shipping information might be available by contacting Joybuy America. Their contact information including business name, phone number, address and email are unavailable. If a seller is not responding to customer service, returns, refunds and other issues contact Walmart.com
all my 3 mop heads did not have the plastic twist to attach it to the mop. both ends only had zip ties. in the picture description it shows that these mop heads come with the plastic dark gray dial to attach it to the mop. They offered me a THIRTY percent refund when i asked only for the replacement heads. I said no thank you, I'd just like them to send ones with the dark plastic twist. They then gave me only a 50% refund. If i could rate 0 out of 5 i would in a heartbeat.
Don't order from them. My order was supposed to be here November 8 and it still says delayed.
I wish that i could leave a zero star. Bought a tripod and the remote doesn't work! I have tried multiple times, sending mails and calling for a replacement but no feedback from them or Walmart. Very terrible customer service.
Wish I could leave less than one star. Ordered an item and it looked NOTHING like the photo. Looks like a five-year painted it. Absolutely horrible!
I am with all the other good people these people should be put in jail
DON'T BUY FROM TTHIS COMPANY !!! THEY SEND FAKE KNOCK OFF PRODUCTS FROM CHINA.
Horrible bad business practices. If I could leave no star rating I would.
I purchased a toy for my great grandsons birthday party. Something he really wanted. My order came in a timely manner. However, what I received was something completely different from what I ordered. I am very disappointed in this company. This kind of false averting should not be allowed. I feel this is a form of stealing, people's money. I wish there was a way for me, to show a picture of what I ordered, and what I received, so other people will not make the same mistake. Buyer beware. These people that do this type of bate and switch scam, should not be able to sale on these sites. I would love to rate, my transaction lower than, one star, if it was possible.
The name of the company is JOYBUY AMERICA, but was purchased through Walmart website. Do not order from this company. However, when I contacted Walmart customer service, I was told they would refund my money.
Selling other brands as a fake product.
Purchase an item from Walmart. It was sold through a Chinese fulfillment company called Joybuy America.
Walmart accepted no responsibility for lost item. Punted to vendor who has done nothing other than have me, the customer do the leg work with the post office.
$15 bucks and Walmart loses a customer. Go figure. Guess Walmart wants Amazon to win again.
THE WORST. Ordered hats. shipped in different pkgs. DO NOT ORDER FROM THEM. Have waited a month for the ones that I rc'd. CRUSHED. Hats are made of cardboard looks like they are sprayed with some type of fiber not sure. POOR QUALITY. all I can say is DO NOT BUY FROM THEM and Walmart and Amazon should take action.
Purchased 2 knit headbands from Joybuy through Walmart. Only one arrived. Filed request for refund and Joybuy continually refused to process my request without sending photos and video of the packaging and photos of the item I received. Which was irrelevant to not receiving an item. How does sending a photo of a received item and it’s packaging have anything to do about an item not received. I contacted Walmart 3 times to complain and Walmart finally issued me a refund. Joybuy as of today is still refusing to process my refund. Do not shop at this store. I would give no stars if possible.
I made the mistake of trusting Walmart. Horrible two companies.
This Vendor does not have the capability to be selling at any store. Irresponsible! inaccurate! unreliable!
And much more I could say. I do Not recommend to purchase anything from this customer. By Aware of it. You may not receive the Item at all. But no refund either. It is A real pain on the Neck!
Joybuy and Walmart are terrible. They sell crap and will not return your money when the crap breaks. They are both frauds and sam Walton would be ashamed of what his company has become. Should be rated a negative 1 star.
after a 3 week wait I received 3 crapy items, none of which were the One Item I'd Ordered. No response from Joybuy at all. I guess I'm a Former Walmart Shopper!
PS we need a Zero star rating option
3.5mm Audio Y Splitter Cable - 1 female to 2 male Converter does not work and neither WalMart or Joybuy will even respond to getting me a part that does work. Give both WalMart and Joybuy a big fat zero rating (but the rating system down below does not have a zero rating. Sleazy way to avoid someone actually telling the real story.