Based on 19 customer reviews JHM Hobbies is rated 1.0 out of 5. They have been selling on Walmart Marketplace since 2017. They sell ONLINE, Kraft Klassics, Darice, Victoria Lynn and Dynamic Collections products in Party & Occasions, Shop by Brand and Arts Crafts & Sewing categories.
JHM Hobbies contact information, cancellations, returns and exchanges policy, estimated shipping times, and shipping information might be available by contacting JHM Hobbies. Their contact information including business name, phone number, address and email might be available here. If a seller is not responding to customer service, returns, refunds and other issues contact Walmart.com
Ordered hair straightener on 7/9/19.Was to be delivered 7/12/19.Checked on several times and said delayed.Sent multiple e mails to JHM Hobbies.Got the runaround and finally quit responding.Called Wal-Mart on 8/9 at 1-800-966-6546 with complaint of no product,quit responding and no refund from JHM Hobbies.Wal Mart has refunded money.So if if you have the same problems with this company call Wal Mart and let them deal with JHM Hobbies.Save yourself a lot of trouble.Will never use this company again.Gave one star because would not let me give zero.
I bought online from the walmart website a Revlon Air and Voluminizer Brush in July 9th for my mom, said it was going to be delivered by July 19th, we are in August, and nothing. The information was never updated, sent them a message directly to check status, they offered me to re send a new Brush, to this day, they haven't send a new item, and they haven't replied to my messages for a refund either. JHB Hobbies stole my money. They scammed me!
WORST SELLER EVER! ORDERED A 50TH ANNIVERSARY GUEST BOOK FOR MY PARENTS ANNIVERSARY PARTY WITH GUARANTEED DELIVERY. IT NEVER CAME. SELLER FINALLY RESPONDED ON THE 2ND OR 3RD EMAIL STATING "SORRY, BUT IT IS ON IT'S WAY", BUT WOULD REFUND DUE TO IT MISSING THE GUARANTEED DELIVERY AND EVENT. OBVIOUSLY BOTH WERE LIES, AS IT HAS BEEN ALMOST A MONTH PAST THE PROMISED DELIVERY DATE AND STILL NO PACKAGE OR REFUND. VENDOR LIED AS EVEN ON WALMART.COM, IT SHOWS SHIPMENT DELAYED, INDICATING THAT SELLER DID NOT EVEN CHECK THAT IT WAS ON IT'S WAY AS THEY STATED AND LIED ABOUT A REFUND AS WELL. HAVE HAD TO CONTACT WALMART.COM CUSTOMER SERVICE TO TRY AND GET MY REFUND. IF I COULD, I WOULD LEAVE NEGATIVE STARS. DO NOT BUY FROM THIS VENDOR!!
Hi...My name is Maria Lima and I am here to complain about your service.
I believe when someone doesn't comply w/ their responsibilities should go away . That's what happens here: I ordered one of your products twice (because I never received the first order) and even though I am still waiting for it......If you can't be responsible for your products don't get them to the stores to be sold because you CAN'T DELIVER THEM......
Shame on you
Don't order from this seller. Never received 6 pkg. of ribbon, out money more than $50.. They just give you a run around that your package is coming. Walmart should not be doing business with this company. Very sad since I order a lot from Walmart.com. Now I have to think twice about what and how I order from them. Just a shame.
Waited to receive my item marked as shipped with tracking. The item never made it to the PO. The delivery date passed and after several attempts to contact them they finally responded by email. They never returned any of my phone messages. Said they would track the progress of my order to be sure I received it. Another 2 weeks went by and still nothing. Sent them another message which went unanswered for several days. Contacted Walmart for a refund. Walmart was gracious to refund my money without question. Three days later JHM finally emailed me regarding my order. Asked if I wanted to reorder the item. I didn't feel their email warranted a reply only to waste my time further. I'm done with them. Their company seriously lacks customer service and integrity. They only marked my item shipped to take my money. Nothing ever shipped. My advice is to shop elsewhere and avoid the headaches.
Walmart should get rid of JHM Hobbies. Placed order 4/21 never received item & as of today 5/31/19 still waiting for refund.
I have been getting the run-around.
Nothing. can't get shipment tracking info. Called Walmart, they called them, no answer, why does Walmart leave them as a supplier????
Purchased wired bows never received it also the tracking number was invalid smh tried calling only google answered never purchase from this seller they are not a good business I would give no stars if possible horrible experience
I ordered an item on 4/25/19. It is now 5/7/19 and I still do not have the item. In addition, the USPS Tracking Number is not correct. Tried and tried to call these morons and I get a recording from Google. DO NOT EVER ORDER ANYTHYING FROM THIS BUNCH.
Worse customer service. Waited and waited for ribbon. Same excuse for a month. Finally paypal refunded money. Would never buy from this company again. 1 star cause i had to do a rating
This seller is a SCAM. After going through all the same bs the other reviewers went through and reading all the reviews this seller is a HUGE SCAM. They print out the shipping label so that you get the notification the item is being shipped and they never actually ship the product only to wait 2 weeks and never receive your order and have to go through Walmart. They make their calls and of course seller never answers meanwhile collecting your money or Walmart’s money in the mean time. What goes around comes around. This seller is going down one way or another. Karma is a b*tch
Did not answer their phone and seemed like an illegitimate number. Did not answer an email Walmart sent on my behalf or the one I sent them.
They lost my item in the mail and it never arrived and wouldn’t process a refund. Walmart had to do it for me after they couldn’t get through to jhm either.
Placed a order through Wal-Mart never received package. Never received phone call back as stated that I would. Eventually Wal-Mart refund my money after I made a BIG DEAL about it. I would not recommend ordering ANYTHING thtough this company its a total RIP OFF!
will try not to order from JHM Hobbies again, placed an order on Jan. 22, 2019 and received notice that it would arrive on the 1st of Feb. no order, then I get another notice that it has shipped on the same day Feb. 1, 2019 just that it said it has shipped with no date of arrival. Be nice if I was told out of stock, no longer available. Very disappointed. Annette Greenwood
On December 10, 2018 I placed an order through Walmart with this company. I paid $13.00 extra to make sure I received this order when I needed it. I never received the order nor have I received a refund....At first they replied to my email and said they understood.....now I cannot get a response....Walmart needs to get rid of this company.....I also would not give them one star if I did not have too.....
Ordered 2 sets of 16" wired wreath forms (10ea set) on Oct. 28, 2018 and paid for them that day. Jan. 6, 2019 I still have not received them. I call and they say they have been shipped. Postmaster says they have not. I can't get my money back from Walmart because I have not received the order...........Am I just out of luck and lost my money to them?????
Ordered 100 white paper lunch bags and received 50 loose bags in an envelope. Totally unprofessional business, Walmart should not have them as a marketplace seller.
Ordered item. It never arrived. Cannot get in touch with seller. Trying to get refund from walmart. I wanted no leave it at 0 stars but the form did not allow it.