Based on 10 customer reviews ITIStore is rated 1.0 out of 5. They have been selling on Walmart Marketplace since 2017. They sell Fisher-Price, PAW Patrol, VTech, Nintendo and Nerf products in Home, Home Improvement and Toys categories.
ITIStore contact information, cancellations, returns and exchanges policy, estimated shipping times, and shipping information might be available by contacting ITIStore. Their contact information including business name, phone number, address and email might be available here. If a seller is not responding to customer service, returns, refunds and other issues contact Walmart.com
I ordered 2 Closetmaid storage shelves on Walmart.com. The order was sent to this company. Nothing was done with the order for several days. Once the order was shipped it went by truck from New York to Southern California back to Georgia. I waited 2 1/2 weeks. I never received my order as it was returned y the post office. In addition, I can get the item for $9.00 less at Home Depot. Very disappointed with how long it took my order to get shipped so it could be returned by the post office.
Cancelled an order but they sent it 24 hours after cancellation. Had to return and they charged 20% restocking fee. Took 3 days to hear from them when their mandate is to reply within 24 hours. Don't waste your money with this company.
BUYER BEWARE! I ordered items from the ITIStore through Walmart. The item was never delivered. I contacted Walmart and received a reply that the ITIStore would contact me within 24 hours. Now, 8 days later I still haven't been contacted by ITIStore nor has Walmart followed-up to confirm ITIStore contacted me and sent the items. Based on other reviews I've seen, the ITIStore is a very poor company and Walmart should removed them from their vendors' list or risk losing their credibility as a reputable retailer.
Dont trust this vendor. Feb 2019 ordered what was supposed to be a case of 12 only received 1 unit of 12. Human error? Reordered March 2019 and same thing happened. NOT HUMAN ERROR
Of course they show POD. It is now June 2019 and not resolved
Damaged products sent and they do not respond to my emails to return the products.
Arrival date was Apr.18 been on line trying to find order...dead ends every time. How can Walmart or anyone keep using this company????
Ordered Minecraft plushes.
Received fingernail file instead and was charged 15.49.
Still working on getting a refund. This is BS. Wish I could put zero stars
My product showed delivered but I did not receive anything. When I checked tracking it said the package was delivered to an address in New Mexico but I live in Georgia!
Not happy.... informed my order was delivered today. Problem is I live in TN and the order was delivered to Utah!!!!
delivers broken products in wrong packaging and refuses to provide a refund. giving 1 star because 0 or less was not an option.