Based on 15 customer reviews ITIStore is rated 1.0 out of 5. They have been selling on Walmart Marketplace since 2017. They sell Cricut, LeapFrog, AcuRite, Crucial Vacuum and Sizzix products in Home, Toys and Home Improvement categories.
ITIStore contact information, cancellations, returns and exchanges policy, estimated shipping times, and shipping information might be available by contacting ITIStore. Their contact information including business name, phone number, address and email might be available here. If a seller is not responding to customer service, returns, refunds and other issues contact Walmart.com
I'd give less than 1 star but that's impossible to do. Just like Richard on February 8, 2020, I bought a $30 jigsaw puzzle and received a mini carabiner!!! Are you serious?
Item returned marked as delivered 1/24/20 yet I haven’t received a refund?
Now almost 2 months later! Beware!!!
Worst company ever!!!! Should not be a walmart seller!
They delivered AN order. I ordered Rain-X concentrate and got....a mini-carabiner. These guys are a joke.
Ok, here is the deal. First-order came in the worst packaging possible. Looked like it had been through a warzone. I get the item out and a thing or two was missing and damaged. They try to bully me with the restocking fee BS. Oh, we don't have another one in stock speil. Also, if you contact them because they wait forever to ship your item and let's say there is like 5 days until the delivery date they will like they have done 2 times now ship it out as fast as they can and inform you that we can't cancel the order it has just shipped. There will be a restocking fee. Keep in mind they will do this even if you send the message the previous business day. They do this all the time it seems.
Items they sell may seem like a deal until you shop around and notice how much cheaper they are everywhere else. They often label thigs by a different name or with different key tags so that they seem like the only one with the item for the best deal. Algorithms are getting better and so this is becoming less of a problem. I strongly believe this company is a rebrand of another company with tons of bad reviews but I can't be 100% on that its just something that I have been reading on other websites. BUYER BEWARE.
I ordered 2 Closetmaid storage shelves on Walmart.com. The order was sent to this company. Nothing was done with the order for several days. Once the order was shipped it went by truck from New York to Southern California back to Georgia. I waited 2 1/2 weeks. I never received my order as it was returned y the post office. In addition, I can get the item for $9.00 less at Home Depot. Very disappointed with how long it took my order to get shipped so it could be returned by the post office.
Cancelled an order but they sent it 24 hours after cancellation. Had to return and they charged 20% restocking fee. Took 3 days to hear from them when their mandate is to reply within 24 hours. Don't waste your money with this company.
BUYER BEWARE! I ordered items from the ITIStore through Walmart. The item was never delivered. I contacted Walmart and received a reply that the ITIStore would contact me within 24 hours. Now, 8 days later I still haven't been contacted by ITIStore nor has Walmart followed-up to confirm ITIStore contacted me and sent the items. Based on other reviews I've seen, the ITIStore is a very poor company and Walmart should removed them from their vendors' list or risk losing their credibility as a reputable retailer.
Dont trust this vendor. Feb 2019 ordered what was supposed to be a case of 12 only received 1 unit of 12. Human error? Reordered March 2019 and same thing happened. NOT HUMAN ERROR
Of course they show POD. It is now June 2019 and not resolved
Damaged products sent and they do not respond to my emails to return the products.
Arrival date was Apr.18 been on line trying to find order...dead ends every time. How can Walmart or anyone keep using this company????
Ordered Minecraft plushes.
Received fingernail file instead and was charged 15.49.
Still working on getting a refund. This is BS. Wish I could put zero stars
My product showed delivered but I did not receive anything. When I checked tracking it said the package was delivered to an address in New Mexico but I live in Georgia!
Not happy.... informed my order was delivered today. Problem is I live in TN and the order was delivered to Utah!!!!
delivers broken products in wrong packaging and refuses to provide a refund. giving 1 star because 0 or less was not an option.