Based on 94 customer reviews Imogen Medical Parts is rated 1.0 out of 5. They have been selling on Walmart Marketplace since 2016. They sell Dynarex, Coghlan's, Vetmed USA, First Aid Only and Norpro products in Health, Sports & Outdoors and Walmart for Business categories.
Imogen Medical Parts contact information, cancellations, returns and exchanges policy, estimated shipping times, and shipping information might be available by contacting Imogen Medical Parts. Their contact information including business name, phone number, address and email might be available here. If a seller is not responding to customer service, returns, refunds and other issues contact Walmart.com
I am having the same experience... order says shipped 7/20, tracking says delayed... USPS waiting for delivery. Sent two messages via Walmart site with no response. Can't find any website for Imogen Medical so I'm assuming they are running a scam based on all these other comments. Walmart, please cut this seller from your list and stop being an accomplice to this ripoff!!!
I ordered urine cups and immediately they are listed as shipped so you can’t cancel the order. Weeks later- no cups. Many emails- not response. Will never use Walmart for clinic’s needs again . Can’t give less than one star or I would.
Poor customer service order placed on July 1 confirmation shipped July 10 today July 31 no package. Checked usps tracking number and states its waiting for package from supplier. I was never notified package wasn't shipped. Its a game they play ,they don't get paid until product ships so they create shipping label and show that it has shipped(package never sent to usps). Sent email to supplier on Monday July 27 and again on July 30 no response I would not recommend this supplier
The same as others ordered 3 times , the tracking left but did not arrived or delivered 7/31 /20.
Why is Walmart allow this company
I am so disgusted with the company. I ordered a flour sifted in April & they are still processing my order. Really!!!!! I tried to contact Walmart about this & they keep saying they are contacting this company for my order. I am now going to try to get credit instead of waiting for it (or it just may never come). Why is Walmart working with this company!?
Do Not order anything from this sham of a company. Similar to the other reviews, I ordered through Walmart.com over a month ago. A USPS tracking number was created but it shows the item never shipped.
Same as all other reviews. Said was shipped, but USPS never got shipment. Why would Walmart deal with them?
Walmart needs to ensure that the companies that they are promoting are not shams. My order has not been received by the post office even though it was promised to be delivered over a week ago. The seller DOES NOT RESPOND to questions and there is no way to get my money back. Shame on you Walmart! They deserve zero stars. At least Amazon lets you see reviews of their companies on their order website. I only found these reviews by searching on Google after it was too late.
Do not order from this company! My order was paid for on June 9, it was never received by the shipper per the tracking number. I have contacted them three times and have not gotten a reply. If no stars was an option, that's what they'd get.
Will never order for this company again. Refuse to contact me, refund my money back. Never got merchandise. Totally upset about the situation
Same issue with a pair of hair cutting shears. And i had already messed up my hair with clippers-really needed them on the supposed delivery date. I suggest people go to online chat and request a phone call. Called at night, during business hours going to talk to customer care team-this should work, should get refund according to first person i talked to.
Very shady, weirdest online order experience i have ever had
They must be a sham and are in bed with Walmart because there is no such contact phone, email address or even company by the name of Medical Deal Depot! They ripped me off for a $100 that was a Christmas gift for my Dementia mother which by the way was a wheelchair! I am a widow of 9 years as well as unemployed since the Covid19! I have been wrestling with Walmart.com to refund my money since the merchandise was never sent-received and was even shipped by USPS tracking number in which everyone knows that was a red flag because an item of that weight would never be shipped through USPS!
I am currently holding on the phone waiting for Walmart.com resolution department to assist me since the moron at Walmart.com stated that he nor his Supervisor could assist me because of the length of the claim!!! I immediately filed a claim with Walmart.com back in December and nothing!
DO NOT BUY WITH ANY LISTED COMPANY THAT IS ON WALMART.COM IS MY ADVICE!! I AM GIVING A ONE STAR BUT IF I COULD IT WOULD BE LESS THAN A 10TH OF A STAR FOR THIS COMPANY AND WALMART.COM!
I have ordered a walker twice and my order was cancelled twice. Either Walmart does not want to business or the company want nothing to do with Walmart
Add mine to all of the above. Ditto the comment by Stacy that I wish I had seen these reviews before ordering.
Order date June 3rd
Expected arrival Date June 11th
Notice Shipped June 11th
Still not received on June 23rd
Called Walmart to file complaint and ask if this is a sham company
Rate 0 Stars
This negatively impacts Walmart credibility
Ordered item from Walmart, item canceled within 2 minutes of ordering on a Sunday evening. I had no idea Walmart wasn't the seller. I contacted this company by e-mail over 6 times prior to Monday morning and was never contacted by them. I will not be ordering any other items from Walmart again. When one cannot cancel an item minutes after ordering it and they send it out anyway that's not the company I will deal with for future purchases. Walmart has lost my on-line purchasing. I've been ordering on-line for decades and this is the first time I've never been able to cancel an item prior to shipping. But, this is my first and last time dealing with Walmart. I've learned a valuable lesson, Walmart maybe good on paper but, their shipping canceling policies stink.
I ordered an item that was
s l o w l y organized to prep for shipping. Then, as it left your warehouse, it has suddenly delayed. According to your past 77 remarks you are sitting with a rating of 1.0 of 5.0. I see why. You seem to learn by Walmart
DO NOT BUY ANYTHING FROM THIS COMPANY!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! All the negative reviews are ture. Take your money, item is held in shipping, no response. Scammers. Walmart should be ashamed to keep using them!!!
I paid for an item and all I get is the item is delayed...I want a refund and i will never buy from you again. Pay up!
your service stinks did not receive first two pair ofcarex walker ski gliders but tried for one more pair and was sent the wrong ones