Based on 104 customer reviews Imogen Medical Parts is rated 1.0 out of 5. They have been selling on Walmart Marketplace since 2016.
Imogen Medical Parts contact information, cancellations, returns and exchanges policy, estimated shipping times, and shipping information might be available by contacting Imogen Medical Parts. Their contact information including business name, phone number, address and email might be available here. If a seller is not responding to customer service, returns, refunds and other issues contact Walmart.com
Do not order from this seller!!!! Wasted a lot of time and phone calls , says shipped then you hear nothing and seller does not respond at all you call and it’s nothing but advertisements one after another so DO NOT ORDER !!!!!
Why are the still allowed to sell on Walmart? They say they shipped the item, the Post Office waits for the item and they never receive it. What a scam. Walmart refunded my money but a month wasted waiting for a product I needed.
WOW! I wish I would have read reviews of the seller before placing an order! Just like everyone else, get a shipping notification but it never updates and says waiting on package from seller. EXTREMELY disappointing Wal-Mart allows this seller to remain on their site after all these reviews claiming the same thing.
I ordered 2 signal mirrors from this company via Walmart.com. They missed the delivery date of Aug 24th and tracking shows that the items were never delivered to the USPS. Call to the number listed for the company online give me a recording "Press any key to enter for a $100 Walmart Gift Card" scam. I blame Walmart for this BS. They were all to quick to cancel the order and return my money instead of solving the issue. This Imogen Medical Parts is not a real company. Talk about Fake. Thank you Walmart for your amazing service. I will stick with Amazon and Ebay. A One Star rating is one star above what the rating should be.
This is a scam company. You will not receive the item you ordered. I ordered on August 10, received notification they "shipped" my item on August 19th and to date have yet to see the item. The provided tracking number says a USPS label was printed but that does not mean the package was delivered to the postal service as there is no scan from the receipt of the actual package. They do not respond to messages requesting an update. Walmart should remove them from their marketplace.
I would rate them 0/5 if I could.
My order was marked "shipped" and payment was made, but USPS never received the package, tracking only states "delayed". I have made several attempts to contact the seller with no success. 25 days after ordering, USPS has still not received the package and I have not received a word or a refund from the seller.
THIS SELLER SHOULD BY ALL MEANS BE AVOIDED!!!
This company is a fraud. They bill your credit card but do not ship items. They are thieves.
I was supposed to receive my order on July 27th, a pair of thinning/barber shears. I'm still waiting not impressed with walmart.com passive comment to contact you if I have any problems, because YOU - Imogen Medical Supplies offered one word ,"delayed". So what's next???? You - Imogen Medical Supplies shouldn't receive even 1 star.
What is Wrong with Walmart? This Imogen company is worthless...I told them to stop using them as a vendor...PLEASE be warned...everyone that has written a review about not receiving product and wasting time is tell the TRUTH...Not even a 1 STAR...8/11/20
Never got the product after 2 months. They did not respond to multiple emails and had to go back to the primary company Walmart, to get my money back. I did send a letter to Walmart saying.....GET AWAY from this crappy little company.....they are worthless.
I am having the same experience... order says shipped 7/20, tracking says delayed... USPS waiting for delivery. Sent two messages via Walmart site with no response. Can't find any website for Imogen Medical so I'm assuming they are running a scam based on all these other comments. Walmart, please cut this seller from your list and stop being an accomplice to this ripoff!!!
I ordered urine cups and immediately they are listed as shipped so you can’t cancel the order. Weeks later- no cups. Many emails- not response. Will never use Walmart for clinic’s needs again . Can’t give less than one star or I would.
Poor customer service order placed on July 1 confirmation shipped July 10 today July 31 no package. Checked usps tracking number and states its waiting for package from supplier. I was never notified package wasn't shipped. Its a game they play ,they don't get paid until product ships so they create shipping label and show that it has shipped(package never sent to usps). Sent email to supplier on Monday July 27 and again on July 30 no response I would not recommend this supplier
The same as others ordered 3 times , the tracking left but did not arrived or delivered 7/31 /20.
Why is Walmart allow this company
I am so disgusted with the company. I ordered a flour sifted in April & they are still processing my order. Really!!!!! I tried to contact Walmart about this & they keep saying they are contacting this company for my order. I am now going to try to get credit instead of waiting for it (or it just may never come). Why is Walmart working with this company!?
Do Not order anything from this sham of a company. Similar to the other reviews, I ordered through Walmart.com over a month ago. A USPS tracking number was created but it shows the item never shipped.
Same as all other reviews. Said was shipped, but USPS never got shipment. Why would Walmart deal with them?
Walmart needs to ensure that the companies that they are promoting are not shams. My order has not been received by the post office even though it was promised to be delivered over a week ago. The seller DOES NOT RESPOND to questions and there is no way to get my money back. Shame on you Walmart! They deserve zero stars. At least Amazon lets you see reviews of their companies on their order website. I only found these reviews by searching on Google after it was too late.
Do not order from this company! My order was paid for on June 9, it was never received by the shipper per the tracking number. I have contacted them three times and have not gotten a reply. If no stars was an option, that's what they'd get.
Will never order for this company again. Refuse to contact me, refund my money back. Never got merchandise. Totally upset about the situation