Based on 16 customer reviews HONESTDEALS is rated 1.0 out of 5. They have been selling on Walmart Marketplace since 2016. They sell Garmin, Nikon, Canon, TomTom and ALS VARIETY products in Electronics, Seasonal and Auto & Tires categories.
HONESTDEALS contact information, cancellations, returns and exchanges policy, estimated shipping times, and shipping information might be available by contacting HONESTDEALS. Their contact information including business name, phone number, address and email might be available here. If a seller is not responding to customer service, returns, refunds and other issues contact Walmart.com
They don't live up to their name, and they will threaten and bully you through email.
I can't even believe how rude this company treats people. They are a total scan to sell refurbished junk as brand new, leading the buyer to think they found a good deal a little cheaper than other places for same new product. Whoever responds to their customer complaints has the maturity of a child and the manners of a pig. Liers and scammers!!
PLEASE READ THIS REVIEW FROM BOTTOM TO TOP. Turned Walmart Corporate into Better Business Bureau for letting with fraud, false advertising and scamming continue on their site.
This is what I have been through with this company and yes, I did what I have to say below.
ONESTDEALS <[email protected]>
Sep 3 at 8:13 PM
because its being sold way under retail map price from garmin it has to be in bulk packaging tell you what im thinking maybe you like to pay retail so lets take them back since i see the price on them is going up sep 8th so i do need them let me know tomorrow if you wish to return them and not just argue to make me feel like you doing me a favor by purchasing them way below retail price , have a nice day
On Tue, Sep 3, 2019 at 9:42 AMrote:
Why would you take it out of the $2 box and put it in a box that a refurbished box comes in?
On Monday, September 2, 2019, 09:37:54 PM CDT, HONESTDEALS <[email protected]> wrote:
the units dont look refurbished and are not refurbished they are brand new when you pay retail tag price of 169.99 thats when you receive them in retail box only to throw out a 2 dollar box after 1 minute when you save on a 169.99 item more than 45% percent thats the packaging from garmin and its new and not refurbished you can register them with garmin to only find out its new , refurbished comes in a black and white color box printed refurbished all over the box more than 50 places and when you turn on the watch it says refurb item and has a sticker on it saying refurb , thank you
On Fri, Aug 30, 2019 at 7:01
Sales Order ID: 5101992282055
Item ID: 371253553
Item: Garmin Vivosport - S/M
Why didn't my two Garmin Vivosmart watches come in a Garmin Box. This looks like it's refurbished.
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THIS COMPANY IS A RIP OFF! FRAUD! SCAMMERS!
I was scammed as well. Purchased a Garmin GPS listed as new.
What I got was a used, defective GPS that was missing parts.
The previous owners address was saved, it had several addresses for getting directions to in it.
Battery wouldn't charge, screen flickered and the time zone kept changing by itself.
I contacted them via email and got it returned but still being scammed for a $58.70 restocking fee.
This company fronts as Electro Deals Inc 10009 Glenwood Rd SUITE 36 Brooklyn, NY 11236
It's an electronics liquidator, basically a junk dealer.
File a complaint with the NY Attorney General (https://ag.ny.gov/complaint-forms)
You will need all correspondence/emails and copies of your order receipt to attach to the form.
Any other supporting documents to your claim is advised.
THIS COMPANY IS A RIP OFF! FRAUD! SCAMMERS!
You purchase an item for full price and then return the used, defective item and get ripped off for a restocking charge.
How can they restock and resell a defective item? It's how they stay in business.
This company is a rip off. DO NOT do business with this company. I received a faulty GPS, Garmin, and returned it to the company. When I didn’t have my refund, I contacted Walmart.com, and they sent my email to the seller. The seller sent an email to me saying they never received the Garmin. I printed the return label that Walmart.com sent me with a return authorization. Boxed up the Garmin in original packaging and took it to the USPS and mailed it. I got a tracking number, thankfully. I looked up the number it had been delivered on June 20, 2019 at 10:36 am. So for the person that said they didn’t know anything about the return is an idiot. I must say, I called Walmart customer service and they refunded my money then and there. No hassle no questions. Now that is customer service. I hope this review helps someone not to buy from this company. They are not HONEST! I wish I didn’t have to give a one star
Bought a "new" camera that failed in less than a year. Sent it for warranty service which was not available since the camera was not "new" as represented but "refurbished." My opinion of Walmart, for hosting and profiting from this so-called Honestdeals, could not be lower. My business is going elsewhere. Wish I could give both the vendor and Walmart less than one star since it is more than either deserve.
Please pay attention to the feedback for this outside seller HonestDeals. They are scamming the customers. They are selling refurbished items as new. I received one that just plain did not work at all. When I returned it they charged me a restocking fee and a shipping fee. For a defective item? Here is my communication with them.
This item I purchased from you DID NOT WORK. IT WAS DEFECTIVE. Why in the world was I charged shipping and a restocking fee to come out of my refund? Please correct this and refund me the entire $183.
Their Reply: the item was brand new and in factory sealed box and even when we received it back you made up a return reason to avoid being charged a restocking fee after falsely saying its defective the unit is working just as suppose to , thank you
They are flat out lying. The item was not in a factory box. It was in a plain white box taped shut. And it did NOT work.
I wish Walmart posted the sellers reviews along side each product they are selling, like eBay does. I only found these reviews AFTER I looked into returning my defective GPS.
Walmart customer service was not much help. Just told me that is the seller's policy and gave me a $25 gift card. Didn't even cover the almost $40 the seller deducted from my refund.
ordered a garmin 4 days ago, still not shipped, never order from walmart nor honest deals, neither are honest
Please run away from this seller if you find yourself buying through them. I want to give them zero or negative star :(
I purchased a new GPS watch and got a watch in the white box in a bubble wrap. When I contacted them about this, below is the reply I got. This is such a rude response for a customer query and shows how they are. I wonder why Walmart still uses them. Please Please Please don't buy anything through this seller. Save your time and money.
"hello we are sorry you had to return the item we shipped to you in brand new condition but used it and then figured let me say its not brand new only to receive a full refund but the unit in fact is new and in the retail box dont know how you figure its refurbished you might wanna google refurbished garmin box before you assume and accuse a big seller like us , we always sell what we advertise , have a nice day "
DON'T BUY from this "business". Same as the other reviewers, I bought what was advertised as a "new" camera but it came in a plain white box with no manual. I suspected it was used so I contacted Nikon. They confirmed it was REFURBISHED! They are scammers! Do not buy from "DIS"HONESTDEALS!!! Fortunately Walmart got involved and got my money back!
Sent me a refurbished Nikon D5500 camera, I am being charged a re-stocking fee for a returned item that was sold as new, and is NOT new!! It is a refurbished item that came without a warranty or box or manual, and the serial number that shows it is refurbished, even though it was listed as a NEW camera!! I have the paperwork to prove this on my order. This gift purchase is the worst buying experience I have ever had and they have refused to reimburse my TOTAL amount spent of $649.99. They sent a fraudulently advertised camera, and now deny that it was refurbished, and are charging me a $97.50 restocking fee and $6.99 shipping. They sent this exact response to me "you were charged a restocking fee because you received a brand new unit but falsly accused us not to be have a nice day ". They are scam artists, and cant even construct a professional response. I intend to continue to try and get Walmart involved to get my full refund.
My wife bought me a new $800 drone on Black Friday, wrapped it placed it under the tree till Christmas day. Opened it to find a nick out of the chassis and less than impressive materials used for packing. No internal plastic cores to keep things from moving around. I asked if she had purchased refurb (not against it, just wanted to know) and she almost burst into tears. We contacted the "HonestDeals" seller via email to arrange a return, got a prompt response. Stated that we registered the item's serial number and flew the drone improperly for 5 hours. We should contact the manufacturer for warranty and not bother the seller.
Fortunately, contacted WalMart and got a full refund. Do yourself a favor and avoid Dis"HonestDeals".
I ordered a GPS and it doesnt fit or the cam was not working correctly. So i returned it right away , only to get charged 50 USD in addition to the shipping back fee i paid . Basically I lost 60 or 70 $ on an item which cost 170 USD. Never thought Walmart will work with such sellers . Not every one is bad as i ordered a laptop before thorough some 3rd party supplier and i needed some support on that. They were helped me with it to resolve issues. But Honest Deal is definetly a Worst Seller . Stay away . In addition to this bad experience , they generate a order as if they delivered another GPS which never arrived. Some kind of Inventory fraud they are doing. Also that matched this charged amount too. Total Fraud
They are scam artists. They send refurbished units out that are listed as new. They know that they’re refurbished too. They come in a plain white box and Garmin verified that the unit was refurbished.
Be aware of this seller!!!! I would give them zero star if I could. Their description shows this is a new unit. But I received a GPS in a white box. When I question to seller................. Please see their answer Below. Btw, Garmin customer support confirmed that I bought a refurbished GPS.
Email to seller from me (buyer):
"On the product website said this is a new item. But I received a white box, not in retail box. I believe this is an refurbished item. I hope you just shipped wrong item to me. If it's an refurbished GPS, you should mention on the description. I will need to return this item if its not brand new."
Replied by seller:
"hello the unit we shipped is brand new and in box and sealed in the box with a garmin seal and has a one year warranty from garmin you can register the unit on garmin site to see its brand new refurbished unit comes in a refurbished garmin black and white box and printed all over the box refurbished also when you turn the unit on it will display a massage saying refurbished unit , if you dont wish to keep it we can gladly take it back and you can purchase it for retail price of 179.99 plus tax , thank you "
From me again:
"What is the difference between your new GPS in white box and the new GPS in retail box?"
Answer from Seller:
"only difference is the price when its being sold under map price of 179 it comes that way , thank you"
Email received from Garmin customer support team:
The serial number lists this as a refurbished device in our database. We do warranty our refurbished models the same as new models (one-year).
4F8039123 3946371261 010-N1539-01 DriveSmart 50 NA LMT,Refurbished Mar 9, 2018
Thank you for choosing Garmin,
Product Support - Automotive Team
From me to seller:
"The information below was from Garmin customer support. Please email me the return label. I need a full refund."
NEVER HEAR FROM THE SELLER AGAIN..........!!!!
Beware of this outfit. I bought a camera that was supposed to be new and under warranty. When it came, it was in a generic box. But it did appear to be new and so I used it. When it failed after a short time, I was unable to submit a warranty claim to the manufacturer because there was no warranty code (bar code) on the box as required. I tried to contact "Honest" Deals several times, and they refused to respond. Walmart was no better - unlike Amazon they will not help you out when one of their sellers rips you off.
So now I'm stuck with a $250 paperweight.