Based on 216 customer reviews Hobbies & Home is rated 1.0 out of 5. They have been selling on Walmart Marketplace since 2017. They sell Kraft Klassics, Darice and Madisyns products in Party & Occasions and Shop by Brand categories.
Hobbies & Home contact information, cancellations, returns and exchanges policy, estimated shipping times, and shipping information might be available by contacting Hobbies & Home. Their contact information including business name, phone number, address and email might be available here. If a seller is not responding to customer service, returns, refunds and other issues contact Walmart.com
Never received my purchase. Was told I was going to be refunded immediately, four months later nothing. Not worth a star, had to put one otherwise I couldn’t rate it
The same thing has happened to me. I ordered two items from this seller on May 13. After a couple weeks, I emailed the seller and received no response. The seller changed the shipping status to "Delayed" which insures that I am not able to request a refund online. Today, July 23, I finally contacted Walmart Customer Service and (kindly) demanded a refund. I also reported this seller to the rep I talked to, and she promised to report the seller, and to escalate my case to a manager so that I can get a refund. If you still have not received a refund for your "fake" item, contact customer service.
Order a chocolate melter since March 13 it's now July16 and they also don't receive emails.
0 STARS!!!! Worst service ever!! Never received product ordered and no replies from seller when messaged!!!!!! Shame on Walmart for allowing them to do this to so many customers!
Ordered an art kit for my daughters birthday in April. It's now July and still no art kit. I have been told 2 times they would give a refund and still no money back. Not worth the one star at all. Very disappointed.
Ordered in April and still haven't received order, nor response.
Never received my order.
They said my order shipped April and no tracking on the package. They will not respond to my emails. Not even worth one star.
Scammed ordered two art sets for me and my daughter now three months later still no sign of my order contacted Walmart 3 times they emailed them without a response I live chat with a Walmart representative she issued a full refund from Walmart itself Walmart reported the issue to higher management and sent me an email saying they were making sure no one else had this issue got my refund through Walmart customer service and apparently JHM hobbies is now out of buisness or on the road to it and I don't see any of their products on Walmarts website anymore
Never received an item ordered in April. This place is a scam and should be shut down. Shame on Walmart to do business with a shady supplier.
On May 1, 2020 I purchased a 64 oz bottle of Miracle Bubbles for $18.74. After sending a complaint to Walmart and requesting to speak to the seller, I received a generic email on June 10, 2020, stating "I went ahead and issued you a full refund. I hope that although you didn't get your product I was able to provide you with great customer service and hopefully we can still earn your positive feedback. Please let me know if you have any other questions or concerns and I hope you have a wonderful day!" It is now June 30, 2020 and I still have not received a refund of any amount and based on the reviews here, I guess I'm out $18.74. DO NOT BUY ANYTHING FROM JHM HOBBIES! They are out to take your money. Walmart needs to stop carrying them as a supplier. Shame on you Walmart for working with crooks. They deserve zero stars!
I placed an order on May 4th. Still haven't received it. I contacted Walmart about it. Walmart contacted JHM Hobbies, who agreed to issue a full refund. That was 20 days ago, and I still haven't received it. Is this even a real business?
I had a similar experience as other costumers with it order. I never received my order. I had to call Walmart 3 times and spend an hour over the phone and still after 3 months have not been refunded. Do not trust Walmart market place. They do not give a dam about their customers.
don't buy from this seller. They are a fraud. You never get what you ordered. They refuse to refund, answer your inquiry. Walmart should be ashamed allowing fraudulent sellers on their site.
Never received my order but they surely kept my money
I ordered 3 items on the Walmart's website in May 2020. I was notified that the items were shipped via FedEx and a tracking number was provided. When I tried tracking the package after a week (items were to delivered within 3 days), the status indicated "delayed". After almost a month, the items never showed. I contacted the seller and they replied and said that they would issues a refund if I don't submit a negative review. Now, a month later, no items, no response, Do NOT order from this seller (SCAM ARTIST). I went to Walmart's website and this seller is no longer on there. The amount was only $44.00, but it is the principle. Walmart and/or this "seller" will be hearing from my attorney. UNBELIEVABLE how hard up people are for money.
Never got items and never got refund. I contacted a couple times but nothing. Dont buy from them you wont receive anything and they dont get back to you. I lost $20!
TERRIBLE SERVICE. NO PRODUCT ARRIVED!
Wow....guess I know now why I haven't received my order! (or the refund promised by Jackie)