Based on 1 customer reviews Hilitand is rated 1.0 out of 5. They have been selling on Walmart Marketplace since 2018. They sell Hilitand, Qiilu, EECOO, Estink and FTVOGUE products in Home, Home Improvement and Auto & Tires categories.
Hilitand contact information, cancellations, returns and exchanges policy, estimated shipping times, and shipping information might be available by contacting Hilitand. Their contact information including business name, phone number, address and email might be available here. If a seller is not responding to customer service, returns, refunds and other issues contact Walmart.com
I am surprised that Walmart or Amazon did not perform any due duligence on the Hilitand company. I tried contacting these people on an order that contained one of the Hilitand items and it needed to be cancelled. It was bad enough that Walmart has no process in place to cancel unwanted items even within 10 minutes of ordering but then they gave me a phone number for Hilitand that was invalid. So I tried to google Hilitand only to find out that there is no number to be found.
It is ironic that you cannot get ahold of this company in order to cancel something beforehand because they demand a service fee and a 20% restocking fee on return orders.
In the end it is evident that customers are forced to go thru the return process because they will not be able to proactively reach this Seller.