Based on 14 customer reviews GRS Solutions is rated 1.0 out of 5 stars. They have been selling on Walmart Marketplace since 2019.
GRS Solutions cancellations, returns and exchanges policy, estimated shipping times, and shipping information might be available by contacting GRS Solutions. Their contact information including business name, phone number, address and email are unavailable. If a seller is not responding to customer service, returns, refunds and other issues contact Walmart.com
Effective Sunday, January 16th I'm blocking GRS Solutions from sending me emails that insist that I check to make sure that I didn't receive the order that I cancelled! They claim that it was delivered on January 12th, 2022.
Attention: GRS Solutions, you sent the order even though I cancelled. Why did you do that? If your customer cancels an order, then you should not go ahead and send it. This is harassment! STOP or I will contact the other person who is wanting to sue your company in a class action lawsuit. I'm also contacting Walmart to let them know that they are not to forward any of your messages to me in the future!
I placed an order on January 10th, 2022, and cancelled it on January 11th, 2022. I was assured by Walmart Online Rep that it would be cancelled. It said that it would not be delivered until January 17th, 2022. Then I received 3 emails saying that it was delivered on January 12th, 13th, and the third email said it was delivered on January 14th.
False charges appeared on my debit card, so I contacted my bank and shut off my card. My bank stopped the payment for the item. Never received order. Each one of their emails said that my order couldn't be cancelled. I'm never doing business with GRS Solutions again. I'm also thinking twice before I use my new card on Walmart's website! Walmart needs to protect their customers!
Fraudulent company!!! Just like everyone else posting............. I ordered from them and NEVER received my item or a refund. Terrible company. Will be contacting the BBB and reporting them.
I placed a order with Walmart for a school uniform shirt long sleeve on Dec,5 2021 . Then on Dec 13,2021 I received a message stating they couldn’t fulfill the order, they requested I cancel my order immediately so they could issue a refund. They didn’t then on Dec. 18 after Walmart already issued the refund they send me 4 emails with this lame apology. They attempted to keep money they knew they didn’t offer the item for. That equals scammers to me . I will not order anything else from Walmart if a third party has to fulfill it , Walmart has no control
I’m that matter and it is horrible .
Yes, I had the same problem and don’t think I need anything enough to order from Walmart again. I didn’t realize til after ordering that GRS was the seller. I had missing tracking info, then got an email today that my package was delivered five days ago? Something was wrong with their tracking, then failing to notify me of delivery for five days. UPS records say delivered but I didn’t get any UPS deliveries at all since order date (front door camera and I was home watching for it). It’s just not worth the aggravation, I’m done.
Items say delivered but never arrive.!! This company and walmart who items were purchased thru are a joke. You charge customers for items we NEVER get!!!
I ordered thru Walmart.com. A message shows the package was delivered. Did not receive package. No tracking # or shipper info provided. Contacted Walmart for a second time and Walmart refunded the item Cost & Taxes, without any real questions. They must be having a lot of issues with GRS Solutions.
Buyer Beware!!!!! SCAM ALERT!!!! I purchased an essestial oils set though Walmart from the seller GRS solutions. I've had the same problem as everyone else, tracking number shows package was delivered but I failed to recieve it. After contacting Walmart they told me to wait a few days. On the second contact with Walmart I did get a prompt refund. I tried contacting the seller but no response. The funny thing was the seller GRS Solutions emailed me directly upon the false shipment. After attempting contact I finally got my package delivered by an Amazon delivery truck, in Amazon packaging as a gift from GRS Solutions. They are a false company who went out and bought the item and sent it to me independently. Very strange
I ordered a bottle of giorgi Armani code through Walmart. I received an email it was delivered and had a tracking number. Yesterday I stopped the FedEx driver that has my address on his route. I explained the track code was unable to track. 1 digit off. He said he has not had anything for me all week. He was FedEx ground del service.
I WOULD LIKE ANYBODY THAT HAS HAD THIS PROBLEM TO CONTACT ME AT [email protected] this way a class action can be filed with 3 complaints. Then who ever had this problem can contact a legal business and sue this company and put everyone there out of business and no job. GRS Solutions.. Walmart you need to background check this company. You dont need to be associated with this company this complaint has a minus 10 rating by myself.
I ordered thru Walmart.com. A message shows the package was delivered by my back door. Did not receive package. I called FedEx and talked to a live person. The tracking number I was provided with did not match my name and address. I called Walmart.com and talked with a live person. They listened to what I had to say and I decided to do the refund and not reach out to the 3rd party seller about the wrong tracking number. The situation started to feel iffy. The 3rd party seller does not deserve the one star.
Order thru Walmart to be delivered via GRS Solutions never arrived. Delivery info stated it was left at garage door. I was home, have three dogs, and surveillance cameras/video - I can assure they did not deliver to my address. No way to track GRS packages. Won't be ordering from Walmart again until they remove this shipper.
GRS Solutions charged me $8.60 for a product that weighed ten pounds. The item arrived on April 7, ordered and shipped from Amazon with an invoice for $29.97. I requested a tracking number from GRS Solutions and was provided a Fed Ex tracking number saying the shipment was delivered on April 8th. Company has been unable to directly answer my question and then failed to respond at all. I wish there was a red flag instead of a one star rating for some of these sellers!
GRS Solutions charged me $8.60 for shipping on one product that costs $2.99. Will NOT order any of the products you distribute. again.