Based on 2 customer reviews Genesis Official Store is rated 1.0 out of 5 stars. They have been selling on Walmart Marketplace since 2017.

Genesis Official Store cancellations, returns and exchanges policy, estimated shipping times, and shipping information might be available by contacting Genesis Official Store. Their contact information including business name, phone number, address and email are unavailable. If a seller is not responding to customer service, returns, refunds and other issues contact Walmart.com

Recent reviews

Several attempts to contact this company about my gaming monitor. Does not respond to email and the customer service line disconnects even when I choose to wait. Never received my product or a refund. $245 just thrown away

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Ordered TV in July. A replacement was to be sent as original shipment never received. As 2nd shipment never received a reimbursement was requested. This has not been made after several weeks.

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