Based on 33 customer reviews Garden Century LLC is rated 1.0 out of 5 stars. They have been selling on Walmart Marketplace since 2021.
Garden Century LLC cancellations, returns and exchanges policy, estimated shipping times, and shipping information might be available by contacting Garden Century LLC. Their contact information including business name, phone number, address and email are unavailable. If a seller is not responding to customer service, returns, refunds and other issues contact Walmart.com
This is the biggest joke ever… $40 for two wood pictures. I know the price of lumber went up but damn. I needed a laugh and sure did get one when my wife’s “wreaths” showed up! Don’t buy from this company! It’s a scam!
DO NOT DEAL WITH THIS BS CO!!!! Unless you want cardboard wreaths
This is a big scam. This so call wreath on a piece of particle board is nothing like what is advertised. Very disappointed in this product. But what can you expect when it comes from China. Company is not worth a star
Ordered wreath on october 28..never received it..scam..rip off
I experience everything everyone is saying. I ordered 2 wreath, took forever to get and then they are pictures on a piece of wood
Today I got my first wreath order and I'm fit to be tied. Originally, I ordered two Wreaths and then in my excitement over the size of them and the "great" prices I ordered two more because the more I thought about it, the more I realized what great gifts they would be. Well, I guess that's exactly what these scammers want you to think. The wreaths online look amazing. I even paid extra to get the first two delivered faster, but it still took a month and when I got them they were not what you see online at all. For instance, the wreath is nothing but a picture on a board and the Wagon Wheel isn't even a true replica because the actual picture of the wheel wood is thinner then what they show the ad lady holding. The other wreath is also poor picture quality, not that it matters because I was promised "man made" wreaths. This is such false misrepresented advertising. I had better get back a full refund because I'm not going to sit back on this one. And none of you other people who have been taken advantage of should either. We all NEED to report it to the Better Business Bureau. And if you remember there WAS a phone number in the original ad. I'm going back to try and find it and at least see if it works. I remember they said to call if any questions, but I'm not holding my breath that it really will work. And yes, I am going to call my bank ASAP to try and get them to fight for my money back too. I already emailed Garden Century, but I will be very surprised to get anywhere with that company. Anyone with any other ideas, I'm all ears. I give a negative 10 stars for what they did. I think companies that hurt people like they do deserve to pay fines.
Ordered my wreath on Nov. 4th, sale stated would receive in 15 days and that it shipped from the US. Emailed CS about status and never heard back so emailed to cancel, still no reply. Received notice on Nov. 23rd it had shipped but looks like it’s coming from China. I’m afraid now it will be a small skimpy wreath when and if it ever gets here and look nothing like their ad.
I ordered what I thought was a beautiful wreath. What I got, was a picture of a wreath on a piece of would. When I tried to find out how to return it, I kept being told “this shop is not available “. I sent an e-mail and this is the reply I got:
Thanks for your support and concern on our store.
We deeply apologize for the inconvenience caused. Sorry to hear that the product could not meet your expectation. If you are not satisfied with this product, you can return the package at your own expense. We will issue a full refund minus the shipping fee and 8% platform handle fee when we receive your return parcel. Please do not return the parcel to the address on it.
Under this circumstance, I suggest we issue a 10% of your total payment as compensation and you don't need to return the unit to us which could save your time and money. May we know if it is acceptable for you? We will deal with it as soon as we receive your reply.
Please kindly let us know if we can go ahead with this solution. Looking forward to hearing from you.
So basically, I’m screwed. I only gave one star because there was no option to give no stars
DO NOT BUY ANYTHING FROM THIS COMPANY!!!
SCAM. I ordered a wreath on Oct 27,2021 and still have not received it! I would have better off buying from Walmart. I will never do this again!! No email no phone no nothing! Never again!
CALL YOUR BANK AND DISPUTE CHARGES FOR THIS COMPANY.. Ordered 2 wreaths a month ago. Have not received yet and they keep saying on the way. Called my bank and disputed charge. SENT Garden Century email to cancel order.
Have corresponded at least 8 times with this company and they say it is on way. I asked for money back and they refused. I accidently doubled my order and they did cancel one order and refunded. My bank said once card pays, it is up to company to refund. Will never buy anything on facebook again as they check out nothing. Real rating is 0.
I ordered several wreaths thinking they were real handmade wreath. I was planing to give them as a gift to my kids. I’m so disappointed to see that they are a very bad quality printed picture of the wreaths they have in their website and just mounted in a cheap piece of cardboard. This is a total fraud and misrepresentation. And the worse part is that they are expensive. I bought beautiful wreaths at Home Depot for a lot less money than what I payed for these ones. Please **Do not buy these wreath** this company need to be turn in to the better business bureau.
Ordered mine back in Oct . Got them today. I thought they were real wreaths for the price I paid. They’re made out of cardboard and junk!!! A Scam!! Don’t order them. Don’t know what I’m going to do. Thought I was getting nice wreaths for that price and was going to give as gifts.
This place is obviously a scam! I, like many people read that there was a “going out of business sale” and ordered a wagon wheel wreath and a keep sake ornament A MONTH AGO! every time I try to track my package it is never accurate. I will be reporting this company and demanding a refund! Please do not I repeat DO NOT order from this company! COMPLETE SCAM!!! I wouldn’t even give 1 star but I had to to post a review!
If I could give less than a “1”, I would. Completely fraudulent company. Wreaths are NOTHING like the fake pictures they post. Do NOT but anything from this company.
Complete scam. Finally received my 2 wreaths. They are not even 12 inches in width and are made out of cheap wood which I probably could have paid $5 each at Walmart. So DO NOT I repeat DO NOT order anything from this site
Scam. Got my “wreath” today and it actually was a picture of the wreath that I wanted to order. No way to return.
Ordered from this company and they charged my credit card the same day but haven't received any thing. How do you contact this company?
I have yet to receive my two Christmas wreaths ordered on 11/2. The order still shows awaiting shipment. I've reached out to the company and have not received a response. Today I disputed the charge on my credit card. I, too, believe this is a scam.
Six or seven weeks and no wreaths. Sure looks like scam to me. So disturbing!