Based on 22 customer reviews FrienFamily is rated 1.0 out of 5. They have been selling on Walmart Marketplace since 2019. They sell Peroptimist, Juslike, Feelglad, GLiving and Reactionnx products in Home, Electronics and Auto & Tires categories.
FrienFamily contact information, cancellations, returns and exchanges policy, estimated shipping times, and shipping information might be available by contacting FrienFamily. Their contact information including business name, phone number, address and email might be available here. If a seller is not responding to customer service, returns, refunds and other issues contact Walmart.com
I orderered something and could not return at Walmart. This is a 3rd party ! I have not gotten a response how how to return.
This guy is a joke and Walmart is the same, No help anywhere. I ordered this on April 29th and it is now May 16th and this is the email I got from him when I wanted to cancel the order (Hi, The product already send out, can not cancel, please wait for it.)
My order have been delayed for 2 weeks now shipping is awful
Never ever received product
I ordered a products thru Walmart for which NEVER got to address but was sent to Florida Not too Va they answer emails with non say nothing and information replies all I asked for is a new product sent to correct address or a refund credit for their mistake look else where for your sake and sanity
Extremely bad customer service. Order placed with Walmart and they passed it to this bunch. Tracking number received TOTALLY USELESS. This FrienFamily bunch seem to be ignoring me. Will report this to Walmart Corp.
*SCAM SELLER ALERT* They are selling items that do not match the item title! In addition, shipping was horrible and they were very rude when I tied to ask for a refund.
I placed an order on March 26th. Shipment was created on March 30th, but tracking information was never available on USPS.com. Items were to be delivered on April 7th, but did not arrive. I contacted the seller and still no answer over 24 hours later. I'm canceling my order. I should have read their review first. Walmart should revoke their marketplace status.
don’t buy from them! They are a piece of shit
Ordered a portable outdoor toilet with sink. Walmart emailed me saying it was delivered. There’s nothing at my door and tracking states in in an entirely different city.
Ordered a UVC sanitizing light. Shipped quickly and then delivered to the WRONG STATE! Seller won't provide any legitimate update or solution. DO NOT BUY FROM THEM!
To follow up on thecreview I posted the other day: I was able to talk on the phone with someone in Walmart’s online department and I was told I’d get my money back right away. Instead the UV wand I ordered appeared at my correct address. So I’m ok now. I turned it on and it’s working. Unfortunately after talking with Walmart I spent a large sum and ordered another wand off Amazon since I needed one with many good reviews and one that can arrive in less than a month. I could cancel but I guess I’ll just have two in case one goes out or I might just keep one in my car. This FrienFamily company has got to stop this weird and sneaky, dirty practice of sending orders to alternate addresses. It was a very stressful and costly (buying the 2nd wand) transaction.
My rating is a negative 100! I ordered a UV wand at the start of this pandemic and got an email from Walmart that my item was delivered (finally). Yeah, right--to an address almost a hundred miles away. This I just learned it their pattern--what exactly are these crooks doing? I need such a device because someone in my family likely has CV and at a moment's notice if he goes into the hospital (at age 67 it's likely), I will need to get his dog from his home. Nobody is responding--not Walmart via Live Chat or Email and certainly not the evil scammers running this business. Walmart has some accountablity for this, no???
They sent my order to another state and charged ME for it!! II have reached out several times now and cannot get hold of anyone at the contact # and Walmart is not being any more helpful. I just want a refund! I don't even want to do further business with this company after seeing these reviews and having this experience. Walmart should NOT be doing business with such an unreliable company!!
Do not buy from this seller. They sent me a fake tracking number for a UV Wand I purchased. The tracking number orginated 2 days before I purchased the item. Unless you enjoy waiting on hold with your credit card company disputing the charge
Horrible. I ordered my item from Walmart on 3/3 and as of 3/16 I still have not received my item. I have a tracking number and a usps label was made on the 3rd but never shipped. This was supposed to be for my sons 5th birthday. :(
Feelglad pet tracker is junk
Ordered second FeelGlad Soil pH Meter. It was opened and had been used. The instructions were missing. I wouldn't care except it was a gift. Contacted them twice, still no answer. Walmart should be more responsible for 3rd party vendors that treat their customers this way.
I ordered the reactioonex guitar on the 5th I recieved a ukelele on the 7th the shipping was crazy fast but didnt get what I ordered would be nice to get the right item unreturned the ukelele to my local walmart and now have to wait for a refund I'm really not happy with this I dont think I'm gonna order from walmart.com ever again
Their quality inspection before mailing is deplorable. Do not buy from this seller or shipper. My item came and it was torn. Clearly nobody did any quality inspection. Should not be in business