Based on 8 customer reviews Eleganzo Group is rated 2.1 out of 5 stars. They have been selling on Walmart Marketplace since 2016.
Eleganzo Group cancellations, returns and exchanges policy, estimated shipping times, and shipping information might be available by contacting Eleganzo Group. Their contact information including business name, phone number, address and email are unavailable. If a seller is not responding to customer service, returns, refunds and other issues contact Walmart.com
This business really doesn’t deserve even one star, ordered an eyeglasses frame and they sent me a used small size frame and I wear medium size, when I contacted them they told me small size is the only size they have after that they start ignoring my emails and my phone calls.
PLEASE DONT WASTE YOU MONEY DOING BUSINESS WITH THIS SELLER
I received a tracking number paid extra for shipping and still do not have the frames.
Received my order very quick. Great quality, just too small so I have to send back. I will consider ordering another pair if I can find it.
I just received my glasses but cant see out of them. I need to return them
Received the glasses much earlier than the expected date. Glasses were in great condition.
I too have received a tracking number for eyewear but the item has not moved in 10 days. I feel that i might have been duped! This is a poor way to do business. DO NOT SHOP WITH THEM! NOT EVEN THROUGH WALMART! They don't answer the phone or return phone calls. I'm going to the better business bureau. I believe that they provide that tracking number so they can take payment but never intend to send merchandise. Criminals.
I have also ordered eyewear. Received a tracking number and not product. Filing a claim with my bank.
Ordered Eyewear December 8th and I still don't have my order. I have contacted seller and will update review when an outcome gas been reached. I hope they do the right thing.