Based on 18 customer reviews El Chasqui USA Company is rated 1.0 out of 5. They have been selling on Walmart Marketplace since 2017.
El Chasqui USA Company contact information, cancellations, returns and exchanges policy, estimated shipping times, and shipping information might be available by contacting El Chasqui USA Company. Their contact information including business name, phone number, address and email might be available here. If a seller is not responding to customer service, returns, refunds and other issues contact Walmart.com
Seller is now scamming people on EBay. Ordered HP desktop, slow to ship but did. Told seller it better be new as you claim and not a refurbished unit, seller contacted FedEx day after shipped and requested it be sent back to them. Jose Soto the owner is a crook. Kicked off Walmart as a seller, you will soon be no more on EBay. BBB rating is an F.
Unauthorized purchase from walmart. Contacted seller and walmart on 12/20 and it's 2/21 and am still waiting to get this cleared up. Walmart blames seller and seller won't respond. Contacted credit card company and walmart disputed my claim with the credit card company. I requested proof of delivery through my credit card company and provided them screen shots of the order and fedex tracking showing the item never shipped. Since this wasn't authorized anyway was glad it didn't ship, but why would Walmart dispute this? Glad I didn't have a debit card on file....
Purchased a new Lenovo and received a refurbished one that was worst than the laptop I was replacing!
I am sorry to say that I accidentally bought without realizing that it was a third party seller without checking the reviews.
El Chasqui USA Company - is a BAD seller with no response policy to questions or issues. so people do yourself a favor and ... S T A Y A W A Y from this company.
Good guys at Walmart settled my refund eventually....
Walmart - Please throw this seller away !
I purchased a fitbit charger on Walmart.com. This company found a way to piggy back purchase of a HP Laptop onto my purchase. Refused to permit me to cancel on line when I found out about purchase. Then wanted to charge $125.00 restocking fee. Warning ... unethical if not illegal!
STAYYYYYYYYYYYYYYYYYYYYY AWAYYYYYYY PLEASE DONT DO IT
I ordered a HP $770 they sent me a old dell worth $380 I’m puss off they dot answer the phones scam people I’m going to the higher ups to get them from selling on any web site they don’t even get a one star PEASE PLEASE PLEASE DONT DEAL WITH THIS COMPANY DONT KNOW WAL-MART NEEDS TO STOP THEM AT ONCE I WILL MAKE SURE 11-4-2018
This is NOT a new Dell Laptop Per Dell warranty expires in two months. I paid for a New Dell. I want my money back no restock fee. What a scam
I just received this Dell Computer as new. Now the warranty is showing expiring in December that is only 2 months away Returning
This company is a rip-off, buyers beware!
WARNING: DO NOT BUY FROM THIS COMPANY, IT'S A SCAM. I purchased a laptop from them and they sent me one with half the processor speed. I requested a return and they sent a prepaid shipping label but then never issued a refund after receiving the item. I had to get Walmart involved to get my refund. It's a total rip off company selling second rate products at full price. Terrible communication via email and they listed their phone number as (111)111-1111. Read their refund policy, it's full of bogus loopholes.
el chasqui = total scam
this company is a rip off.... i had ordered a laptop thru wall mart and recieved the wrong laptop, now i cant get a email back or a call from there to correct this situation
Read the return policy. Emailed request for RMA number...yesterday. No response.
This company wouldn’t call be so I could return a defective computer. I recommended that Wal Mart drop this company. Buyers beware.
Ok with laptop I received, but would not buy from them again.
If you purchase thru Walmart do not use this company. Buyer Beware
I ordered (2) new HP Desktop Towers form Walmart Market Place as advertised on Walmart.com on 4/2/2018. Third party seller is El Chasqui USA. I received them on 4/4/2018 and they looked like the product that I had purchased. After setting both of them up, I found that they weren't working right. Upon further investigation I found that both towers were refurbished and not the model that I had ordered. Now I've tried to make contact several times by leaving a voice message. Now it been (4) days and I've heard nothing. BUYER BEWARE