Based on 4 customer reviews Luminescence is rated 1.5 out of 5 stars. They have been selling on Walmart Marketplace since 2016.

Luminescence cancellations, returns and exchanges policy, estimated shipping times, and shipping information might be available by contacting Luminescence. Their contact information including business name, phone number, address and email are unavailable. If a seller is not responding to customer service, returns, refunds and other issues contact Walmart.com

Recent reviews

Paying $5 to contact a company about a faulty product they sent is ridiculous. Can a representative PLEASE email to discuss how we can get a replacement item or refund.

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I gave 3 stars because the product had leaked during shipment and was absorbed into the box/ plastic. Only had 1/3 of the product remaining because of this. Came in decent timing. It’s a shame because I had a hard time finding this product online.

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Ordered a product, received and was wrong size. Ordered 8oz cans got 2 oz can.

This place would not do a partial refund!!!!

WILL NEVER order from them again!!!!

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DO NOT BUY from this company!! I received the Olaplex No 3 I ordered today. It came with the QR code cut out of the label, obviously altered for some reason. I tried to contact the company and their email address is undeliverable. I tried to call them and they don't have a working voicemail. I checked my packing slip and it says "If you are unsatisfied with your order in any way, please"...and it just ends there.

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