Based on 10 customer reviews ECOM BEAM is rated 1.0 out of 5 stars. They have been selling on Walmart Marketplace since 2021.
ECOM BEAM cancellations, returns and exchanges policy, estimated shipping times, and shipping information might be available by contacting ECOM BEAM. Their contact information including business name, phone number, address and email are unavailable. If a seller is not responding to customer service, returns, refunds and other issues contact Walmart.com
NEVER buy from these people. Walmart told me they would start an investigation and stop taking orders from this 3rd party seller. Ecom Beam takes the money but changes the address and it is delivered somewhere else! I found this out by contacting FedEx directly. This doesn't give me much faith in buying from Walmart. It is ultimately Walmart's responsibility. Something unethical is going on here.
Hi ECO BEAM,
Item: Fire TV Stick 4K streaming device with Alexa built-in, Dolby Vision, includes Alexa Voice Remote, latest release
Reason: You are not authorized to Resell or Sell the products we want you to do an action we give you 3 to 5 business days to take an action to this.
the exact same thing happened to me ordered the microwave , they attached someone elses tracking number to my order according to fed ex, i never got it. i wanted a relacement they said it was a promotional price and the promotions over. i said i ordered it during the promotion, then they said theyre out of stock. i blame walmart for having this seller. now misteriously they arent selling the microwave anymore now its another company called Motley Express Deals which im sure is them under this name. walmart get rid of these sellers!
TERRIBLE SELLER! Doesn't care about their customers AT ALL!!!! "Lost" my package and then refused to replace it!!! SHADY TO SAY THE LEAST!!!!!
You guys suck!!! I ordered 2 microwaves via Walmart.com. The price was unbelievable, but the order went thru. My theory is - you realized the pricing was wrong on the website and because of that you are unwilling to honor the order and replace the failed shipment. I Now, you issued a refund - I don't want a refund - I would like the items to be reshipped. I have contacted fedex and they informed that you, the shipper, had inconsistent information on the shipping label. As a business owner - I can tell you that this is really crappy service.
No microwave here either. I reported them to Walmart.com who said they would investigate them. Too many of the same complaints. Walmart doesn’t need them ruining their reputation. So hopefully they pull all Ecom Beam products off their website.
Same here. We have 3 people who ordered the microwaves. All of them say they were delivered and none were. This company is ridiculous. And I ordered through Walmart.com and they should have some liability for dealing with an unethical company such as this.
If negative stars were available I would have chosen that.
Never received microwave FedEx and Walmart say it was delivered no answer from the company. Still waiting on a response to see what these companies are going to do about it.
Never received my microwave
You guys are liars and thieves! You are getting pain and not sending merchandise to customer.
I ordered a Swiffer Starter Set and paid 18.72 and WalMart and FedEx says it was delivered 4 days ago, but we did not receive the item. It is not the money. It is the principle of these people EcomBeam being incompetent and unethical.