Based on 97 customer reviews Easy Vision Inc is rated 1.0 out of 5. They have been selling on Walmart Marketplace since 2017.
Easy Vision Inc contact information, cancellations, returns and exchanges policy, estimated shipping times, and shipping information might be available by contacting Easy Vision Inc. Their contact information including business name, phone number, address and email might be available here. If a seller is not responding to customer service, returns, refunds and other issues contact Walmart.com
i bought a $23 dollar converter, tried to return it because it wasn't what I thought I needed. My mistake, said I'd pay the return shipping. So what do they do say there going to charge me a restocking fee. Now how does that bullshit make sense!! I bought it I'm paying for the shipping back and you want charge me more money than your even willing to give me back. Offered me 12% back on a $23 item, that's 3 dollars fokes. Worst business tactics ever!!!!
I ordered a computer graphics card that was supposed to be an Nvidia GTX960. What came was a FAKE device that did not work. I wasted hours emailing back and forth with Customer Service who offered partial refunds if I would keep the card. They would not accept that they were selling counterfeit devices. I shipped the card back to them today at my expense and should receive an 80% refund. I also raised a dispute with my credit card company (M/C) who may be able to stop the payment. As for Walmart, they ought to know better. I spent an hour on the phone with a WM customer service person. Another waste of time! WM is so busy trying to outdo Amazon that their market place is flooded with crooks just like eBay. At least with eBay if you pay with PayPal there are some guarantees that you'll get your money back if you receive a dud. If there was a rating of less than 1 star, I'd give it.
I ordered a projector from this company and they send me garbage do not invest in easy vision. This is a Japanese company that sells garbage.
And they make it hard for a refund.
Customer service is very very bad.
It's a third party to Walmart do not use them garbage garbage not worth no stars garbage
Ordered a plant light. Received on 9/22/18 by 9/24 one half of led lights would not illuminate and fan motor quit blowing. Calls to easy vision resulted in 5 days of dropped calls. Finally got message requesting video and picture of shipping label but no email address to forward video.
Visited Walmart three times to try to return and their answer was yes they were having problems with this 3rd party supplier but still would not refund. Walmart needs to address this issue. This does not happen with Amazon.
Do not buy from this seller. I purchased clothing that was NOT sized correctly and asked 5 times for return information. They would only respond with offers of partial refund. I finally had to take the partial refund or risk getting nothing because they would not give return information and the 30 return period was up. Walmart should take returns from companies they allow to sell on their site, then they can deal with the issues.
WOW i wish I had read these reviews before I ordered a product from Easy Vision via Walmart. The item is not at all as it was represented in the listing and if arrived without an invoice or any information. The email confirmation provided 2 links, one for return policy and one for customer contact. BOTH of those links go to nothing. WalMart should take the responsibility since they are who I ordered from. Thanks Walmart for allowing this company to continually screw over your customers. I think Target or Amazon will be my store since they care about their customers.
Please remove this seller from wm.com if you aren't going to stand behind them and their products. I bought this from walmart.com. walmart is responsible for giving me a refund, I didn't agree to the added hassle when I made a purchase from your website.
I purchased a tv antenna through Walmart and we discovered that the receiver box was broken. I have been dealing with Walmart for over 2 weeks trying to get this resolved and they are only offering me a partial refund of $15.00 instead of a full refund. I keep telling them that is not acceptable. I have not bee able to reach Easy Vision. I do NOT recommend anyone purchasing anything through this company.
I ordered a purse through Walmart.com. It was not what I expected . Walmart gave a phone number for returns. I have never be able to get through to customer service for Easy Vison. Business is a scam!
Did not realize at the time of purchase that I was purchasing from a third party seller from Asia through Walmart.com and what that mwant, that I could not return to Walmart, instead I had to contact the seller, IN ASIA directly. Tried contacting seller for a refund of my damaged product only to receive a response asking for pictures of the damaged item and instructions to NOT leave them a negative review. Sent pictures and have not received a response to date. Tried calling several times and they just hang up. Called Walmart, again, and now have to wait for Walmart to contact them and then I have to call Walmart back in two days to request my refund. What a joke! Never again!
DO NOT ORDER FROM EASY VISION THROUGHT WALMART. They are very difficult to deal with. On their web site they state a 30 day refund policy, but they do not have any intention to honor it. Instead they try to give you a minimum partial refund. I ordered a toy for 36.00 usd, and they wanted to give me $12.00 usd refund, stating that they will "make no profit" on this item if I returned it. Not sure what business model they are using, but clearly "THEY ARE SHADY" and the only thing they were interested in was for me not to leave them a bad review. I called Walmart to complain, and report them. Walmart did not have much explanation why they are doing business with Easy Vision. I have to give a one star for rating, but they don't even deserve a single star. Should be -1 star. Could not even leave a review thru Walmart.com, page was no longer available.
Worst customer service ever. They sent me the wrong item and want me to pay to send it back. They will not send the correct item.
NEVER BUY FROM THIS COMPANY. They give you wrong products and when you ask to return it, they just tell you that they will refund you some very small percentage (mine said 12% from a $30 purchase). They also told me that I can keep the product and just sell it to a family member or something? Ummm okay? What kind of customer service is that? If I could leave a 0 rating I would but unfortunately 1 is the lowest. Be warned!
I ordered a mouse a week ago and it still shows they are processing my order. It doesn't take that long anywhere else. I should have gotten my order last week.
there is no honesty in your service
I can not return a GPS that I purchased last week
I would not do business with this company. I don't know what business model they are using. Can't get hold of them had to call Walmart to complain. On the web site it say 30 day refund, but that is BS. They really have no desire to refund you unless you press them. I was offered a full refund after going back and forth with them. They initially wanted to give me a 30% refund, because they would "not profit" from me purchasing a small item from them ( a RC toy airplane). Stay away from them. Walmart should not be doing business with them. Gave it a one star but really they should get 0 Star.
They sent me the wrong size and I don’t know how to return it.
Garbage company. Totally cheat and unethical, sends faulty products and offers 10% refund
This is the worst company I have ever dealt with. I bought a power supply for my computer from them and it didn’t have enough plugs for my pc so I returned it within their 30day time frame. They first emailed me trying to haggle a refund price saying they’ll give me $5 for it when I paid $31 and that I can sale it to a friend. Their phone number also doesn’t work. No one ever answers because this company is from China, not America so you can only reach them by email. If you need their email it is [email protected] I then shipped back the item and they claimed it was damaged and tried haggling a refund price again. If they reuse you your refund, contact Walmart customer service directly because easy vision inc will never refund you, trust me. Walmart has turned into craigslist. It’s a shame they let these sketchy people sale through them. DO NOT BUY FROM THESE SCAMMERS.
Surprised! How Walmart choose this company spoiling his name and trust in their business.
Easy Vision Inc. is a very cheap and a crappy company who sells garbage products. ZERO quality and ZERO guarantee!!! Even Walmart is not taking responsibility for returns. "It cannot be returned to Walmart stores"..... I ordered "1M/1.8M/3M/5M Gold Plated HDMI To DVI 24 Cable Adapter Male To Male Converter". Upon arrival I hooked up to my computer to monitor but it didn't worked at all! While I used my old cable back, it worked as usual.
Walmart can not accept that at their store and I was unable to contact Easy Vision customer service, too. There is NO STAR below 1 so I would prefer rating for less than a star. NEVER USE THIS COMPANY.