Based on 7 customer reviews Dulac Drop Shipping is rated 1.0 out of 5 stars. They have been selling on Walmart Marketplace since 2021.
Dulac Drop Shipping cancellations, returns and exchanges policy, estimated shipping times, and shipping information might be available by contacting Dulac Drop Shipping. Their contact information including business name, phone number, address and email are unavailable. If a seller is not responding to customer service, returns, refunds and other issues contact Walmart.com
Stay away. Just like everyone else they didn’t ship the actual item and whatever they did ship was sent to a different name and address but kept the city state and zip code the same. I’m not sure why Walmart is still allowing them to sell through their website.
I would give them a zero. My products never arrived. Was told by Walmart they were sent again and to no surprise they didn't arrive again. I have reached out to the company several times with no response.
Same experience as others. Sold me an item then gave me a tracking number. Showed up as delivered. Turns out it was for a different item to a different customer. Not a real company.
I’d give 0 stars if I could. This place is ridiculous. I had ordered a bike from Walmart and Walmart using this company for shipping/3 party and I never received my bike. I called Walmart 3x and I’ve emailed this company 2x and have never received an email back and Walmart even said they haven’t heard back from them. How does that even work? This company is the worst. Don’t order anything that comes from here
If were an option, I would give a fat zero. This is a horrible and unprofessional company. There is so much to the story, but I will summarize. I bought a pool from them through Walmart site. They tried backing out of sending me the item by saying it was out of stock because they didn't want to honor the price. I could see that they were lying based on their remaining inventory list on the site. They kept trying to get me to cancel. I refused and said I would wait for the pool to be in stock. Then they gave me a tracking number. I waited patiently and nothing arrived. I contacted FedEx and the tracking number was for a different item (based on weight) that was sent to a different person at a different address. When I contacted the company informing them of this and asking for a correct tracking number, they never responded. Then I contacted Walmart customer service. They reached out to the company and they didn't respond to Walmart either. There were many emails sent to the company that were never responded to. Do not buy from this vendor. I am contacting the BBB today about this issue.
Horrible service, I don't believe Walmart allows them in. I ordered a blackstone grill from walmart and Dulac was the drop ship company. I tracked the grill through fedex until itwas picked up by Dulac at the fedex office in my city. Three days later no gril and no word from dulac. I called Walmart and had them send a email to dulac to find out what is going on. Dulac emailed me back apologizing for the delay and that they see it was picked up and would get back to me on a estimated delivery date. Now remember this is the same town I live in. Never heard back from them after a couple more days I just canceled the order .
Don’t order from this company they are rip offs