Based on 13 customer reviews Donner Technology LLC is rated 1.2 out of 5. They have been selling on Walmart Marketplace since 2017. They sell Donner, Kohree, Magicfly, Gonex and Kattee products in Musical Instruments, Toys and Home categories.
Donner Technology LLC contact information, cancellations, returns and exchanges policy, estimated shipping times, and shipping information might be available by contacting Donner Technology LLC. Their contact information including business name, phone number, address and email might be available here. If a seller is not responding to customer service, returns, refunds and other issues contact Walmart.com
Ordered a hairbrush straightener off Wal-Mart. Com had no idea it was sold through this company... anyways I didn't receive the one I ordered and it was in a small cardboard box. No directions! These people won't contact you by phone they just email late at night! The straightener had Chinese writing on it, like their is no brand name. I'm boiling
Would do no star but it's not an option!
I had ordered a product from Donner Technology LLC thru Walmart Marketplace and it was shipped to another address. I requested a refund from the company and also thru Walmart customer service. This company has the worst customer service. PLEASE AUDIT THIS COMPANY FOR THE ABUSE IN ITS PRACTICES!!
I will not do business with them again.
I ordered an item from Donner technology thru walmart I never received the item . I have made several attempts to contact them to no avail. Very poor service in my opinion.
i have requested a RMA# from them in order to return items that i want exchanged back in august 29th they have yet to respond now they have an excuse that they had a hurricane yet they are still selling just not returning !!!
WALMART YOU MUST HONOR ALL RETURNS IF THEY DONT !!!
THEY ARE USING UP MY THIRTY DAYS WHICH SHOULD BE EXTENDED TO THE DATE THEY RESPOND TO MY EMAILS!!!!
Cannot return an item !! Links provided to not work !!!! Walmart will not accept the return. This is TERRIBLE for WALMART !!!! How can I return this item !!!! Can't get a phone number !!! I'm extremely upset !!!! This item cost me 30.00 and I have no use for it. A total waste of money. Walmart should stand up and do something about this !!! This company has 3 different Charlotte NC address. Sound VERY fishy to me !!!!! Do NOT buy any thing from this company !!!!!!
I ordered a set of two outside security/barn lights a month ago and the delivery date was suppose to be by Sept. 8th. I have not received them as today, Sept. 21st. I will contact them and also Walmart.
UNABLE TO REACH RE REFUND - PHONE # NOT TAKING CALLS
HAVING TROUBLE GETTING DOCS TO RETURN ITEM - NO RESPONCE -- I WILL "BUG" WALMART TWICE A DAY UNTIL I GET RESPONCE. WISH ME LUCK -- OR YOU MIGHT DO THE SAME TO WALMART.COM
MY RATING FOR DONNER IS PISS POUR
I have also had problems getting them to return calls or emails. I have a pump to return. They have yet to respond. I will order any thing else from them. They don't appreciate their customers.
terrible customer service, will not send RMA to return flickering light that did not work when received
I placed an order from Walmart for several random items. All the items came from Walmart except 2 bike helmets. I tried to return the helmets to Walmart to discover they do not take returns from this outside vendor. When ordering it appears to be from Walmart until you try to return and there is no "return item here", you have to contact the seller who in turn, highly discouraged me to return the items. I did mail the helmets back by US mail and now they are saying I need the tracking number. I have never had to provide the tracking number when I return to on-line sites. So, now they have the helmets (over $50.00) and are arguing with me about the tracking number. They refuse to say if the helmets arrived. Somehow they don't get that costumer service is highly valued....
I've tried unsuccessfully to return my items to Donner Technology, LLC using the link provided by Walmart on their website. The link is either broken or non-existent as a blank screen appears once selected. Per Walmart's policies, they do not accept returns from this vendor. If the vendor links provided by Walmart are not good, then what do I do?????? Frustrating!!!!!
Customer service is poor. Have not send replacement item. Suggest purchasing items that are sold and shipped by walmart only.