Based on 46 customer reviews Digi Commerce is rated 1.1 out of 5. They have been selling on Walmart Marketplace since 2020. They sell Warner Bros., Paramount, Lionsgate Home Entertainment, 20th Century Studios and Universal Studios products in Beauty, Auto & Tires and Home categories.
Digi Commerce contact information, cancellations, returns and exchanges policy, estimated shipping times, and shipping information might be available by contacting Digi Commerce. Their contact information including business name, phone number, address and email might be available here. If a seller is not responding to customer service, returns, refunds and other issues contact Walmart.com
Wish I had seen reviews on Digi Commerce before I ordered a baby dome for my newest grandbaby. Like many others, the price of one dropped before my eyes as I browsed baby items in Walmart's online site. I bought it and was looked forward to giving it as a shower gift. However, the item stayed in processing over a week. Then, I get notified by Walmart it was delivered. I was home and it wasn't delivered. I emailed back that I looked everywhere and it wasn't here. I called Walmart customer service and they told me a refund had already been issued. Of course, the item only stayed at sale price for 5 minutes so a refund wasn't going to replace the item. I contacted UPS and they sent a form which had my name followed by a strange man's name and address on "shipped to". It was delivered 20 miles away but in same city. So, it was marked delivered to Dallas, where I am, but to another person and address. I told Walmart CS where it went with screen shots of shipping label. They said it was up to digi commerce on whether they would replace at same price -but, refund had been issued so they were out. That didn't make me feel better because I found these reviews by then. I was very sad -then livid. Since, so many had similar experiences, I felt they were outright scammers. My THEORY is: they mark an item very low, get orders, insure "packaged product"-but, ship out only empty box to a random person in same town -so it's marked "delivered". Then, they refund sale amount to buyer and collect bigger insurance pmt from delivery service for "lost package".
If so, hope they get charged with insurance fraud soon. UPS form I started said package weighed 0.33 lbs. But, the specs on baby seat said it weight 4.5lbs. So...yea.
I just can't think of another reason for being so sadistic to buyers. This has happened repeatedly to people by this company. Curious to hear other theories on why they keep doing biz like this. Worst online shopping experience I've had since 2015. Awful
Questionable business practices... I ordered two carts via Walmart. The delivery time was extended, I accepted that. However I never received the carts. I received a notice the carts would be delivered today, and then 20 minutes later received an email that my account had been credited for the cost of one of the carts with the reason that the "customer changed mind". That is not true. I then received a notice that both items were delivered. I never received either. I do not recommend ordering from this company. Buyer beware!
Same date as everyone else. Ordered the item and it "shipped" the tracking said it was out for delivery but then I was suddenly refunded. Turns out they sent it to a different person at the wrong address and then refunded it before it was ever out of delivery.
Don't waist your time. I placed an order for my daughters birthday april 3rd. Said it was on its way. Then the day before i was supposed to recive my package i got an email saying i was refunded because customer changed mind. Which i did not. The day after said it was delivered and after spending 3hrs talking to neighbors, going to the leasing office, and walking all around my complex looking for it i got ahold of walmart customer service and they said it was probably out of stock. So it was never on its way and waisted 3 weeks of my time when i could have bought something else for my daughters birthday. (In 2 days) very disappointed.
I BOUGHT AN ITEM FROM THESE GUYS THRU WALMART. I NEVER CANCELLED THE ORDER. BUT THEY DECIDED TOO. THEY MADE A NOTE THAT THE CUSTOMER CHANGED HIS MIND. NO THE CUSTOMER DID NOT. THEY OUTRIGHT LIED TO ME AND TO WALMART.
Ordered from Walmart and was given a fraudulent tracking number. Item showed delivered when no delivery was made, confirmed by our UPS delivery driver. Walmart should kick them off their site.
Do not order ANYTHING from Digi Commerce! I ordered 3 bags of Seiryu stone for my aquarium through Walmart and received a tracking number and everything. Watched it get shipped all the way closer to my home and then the morning of scheduled delivery, the site said I was being credited back for 1 bag out of the 3 I ordered due to what that say was a cancellation on my part..... Not true! Then that afternoon it said the package was delivered but never was. This company is full of scam artists and I am surprised that after all the negative reports, that walmart still offers stuff through this company. Shame on walmart, and I would expect nothing less from a company based out of a country of shitty ass people.
Bought a 12 pack from Digi commerce through Walmart website. Never received the product and their customer service said everything looks correct from their end. Never offered an apology nor a refund.
I have to update my review..Digi and Walmart did refund my money.. Thank you
They waited 7 days to ship my item and when they did, they shipped to a wrong address. I called UPS and they said the name and address was completely different than mine. They are scammers, I'm contacting the BBB and reporting them as a fraud.
I ordered chapstick on March 17th..Got an email would arrive on April 1st..many emails up to today and they continue to say it was delivered..It was not delivered..I did recieve 3 other items on 18th but not from them..From wal mart .com..It is only 16 dollars but it was my 16 dollars..Less then 1 star
I ordered a mascara from them via Walmart and I never received it. I contacted them a few times and they refused to send me a replacement. There customer service is horrendous.
I ordered a mascara from them via Walmart and I never received it. I contacted them a few times and they refused to replace the missing mascara. Very bad customer service.
I place many orders with Walmart & they always do a great job but this marketplace company (Digi Commerce) is the absolute worse I've ever dealt with!!! If I could give less than 1 star I would!
This seller continues to show their incompetence and ignorance when they cannot admit their mistakes and refuse to acknowledge their failure to complete an order successfully or verify any details of said order. Emails are obviously written by someone without even a rudimentary level of English. They deserve a MINUS 5 rating or worse!!!!!!
COMPLETELY DISHONEST AND UNTRUSTWORTHY. APPEARS TO BE INCOMPETENT AND HAS EITHER BEEN HACKED OR IS "BRUSHING" AND SHIPPING ITEMS TO ADDRESSES THAT ARE NOT THE CUSTOMER THAT ORDERED THE PRODUCT!!!!!!
So I just got an e-mail from Walmart, that Digi Commerce cancelled two items, what I ordered almost three weeks ago. This seller is a disgrace and Walmart should be ashamed of allowing them to sell items through them. I don't know if Digi Commerce is also scamming people through Amazon, too, as they operate on that site too. But what they do, they put up items, in my case pop up tent canopy with extremely low price, you think you hit the jackpot, you deal with the long delivery and before it's time to ship, they cancel items. I truly wish, I could give zero star because I would. And I order lots of stuff online, both through Amazon and Walmart, but I will stay away from this seller and I will remember their name. Digi commerce, you are a disgrace.
So I was looking for a reasonable priced pop up tent canopy on Walmart site for a few days and all of a sudden, this seller, DigiCommerce is offering one for $18.99. I Only 3 left! I went back and forth, reading everything, it might be just a bag?But no, it was the whole deal. So I ordered 2 out of the 3 quick, paid $20 for each and got e-mail from Walmart, I will receive them in March 15. Now I am trying to track this order and nothing. I can't even find this seller's site on Walmart anymore. I am afraid, I was scammed. I wish I read the reviews about this seller, but foolish of me, I trusted Walmart that they will deal with honorable sellers only.
I placed an order from Walmart. It was shipped via Amazon from a 3rd party seller, unbeknownst to me. It was the wrong item. They say I have to go thru Walmart to return it. Walmart wont let me do that via their website and, the company Digicom says "As a third party seller we have our return policy stated directly on the products page. Unfortunately cant take it back after that point." There have been at least 15 emails going on between us.
Just don't buy anything from Walmart online that isn't a Walmart product. I'm out $28 and have to get another product. Just sayin...
Probably one of the worst sellers I’ve ever had to work with at Walmart. They claimed in order was delivered but couldn’t provide me any evidence. I provided them plenty that it was not delivered. They went back-and-forth and wasted my time and money. Barely spoke English. I have no idea how they were rated a top seller on Walmart, seems like a scam to me.