Based on 4 customer reviews Cooler Depot USA is rated 1.0 out of 5 stars. They have been selling on Walmart Marketplace since 2020.

Cooler Depot USA cancellations, returns and exchanges policy, estimated shipping times, and shipping information might be available by contacting Cooler Depot USA. Their contact information including business name, phone number, address and email are unavailable. If a seller is not responding to customer service, returns, refunds and other issues contact Walmart.com

Recent reviews

Do not buy anything from cooler depot.

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This business appears to be some sort of scamming entity. We have purchased multiple units from them and had multiple issues with them. They have what appears to be frequent misrepresentations on their website and I now question if they are outright lying about their products. Our first issue occurred with a unit they had marketed as NSF which was not actually NSF certified. Most recently we have had the compressor, controller, and temperature sensor on our unit fail and the company is not replacing the parts per their well marked warranty on their website. It took us over 2months to get them to even send the parts, they seem to have no information on the units they are selling and forced us to open the unit and send them pictures of the parts since they don't have that in records. They then charged us a $300+tax deposit to even send us the parts. We paid this and all three of the parts they sent us are wrong. They even sent a propane compressor for a non-propane unit and told us it was fine and to just install it. This is extremely unsafe and could cause an explosion since the rest of the unit is not protected for arcing as required for propane units. They refused to send a different one. After getting my lawyer involved they have tried to nickle and dime me and claim they cannot find the part but we are able to source the part at multiple locations with no problem. They tried to offer me much less than the part is worth in cash or send me yet another part that is not the exact match. This is the worst experience ive had with any vendor in 18 years and I would tell any customer to RUN and don't give a penny to these scammers.

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DO NOT BUY FROM THIS COMPANY. THESE PEOPLE ARE CROOKS. I PURCHASED A SLUSHIE MACHINE THAT CAME IN DEFECTIVE. THEY REFUSED TO REFUND, REPLACE OR REPAIR IT. THERE IS NO NETWORK OF REPAIR SERVICE PROVIDERS SO YOU WILL BE STUCK FINDING ONE YOUR SELF. IN MY CASE NO TECHNICIAN WAS WILLING TO COME TO EVEN LOOK AT IT AS THE MACHINE IS UNBRANDED. I AN NOW STUCK WITH A MACHINE THAT NEVER WORKED CORRECTLY.

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I bought a freezer, arrived damaged, seller refuse to issue refund after receive the freezer back.

contact many time, and ignore messages.

have to file credit card charge back.

BUYER BEWARE!!!

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