Based on 45 customer reviews CocTree LLC is rated 1.0 out of 5. They have been selling on Walmart Marketplace since 2017. They sell Wendana, Tayyakoushi, FabricMCC, Buythrow and Popeven products in Home, Party & Occasions and Character Shop categories.
CocTree LLC contact information, cancellations, returns and exchanges policy, estimated shipping times, and shipping information might be available by contacting CocTree LLC. Their contact information including business name, phone number, address and email might be available here. If a seller is not responding to customer service, returns, refunds and other issues contact Walmart.com
Negative 1 ; never received order, they provide phony routing numbers and never get the product to USPS. THIS IS probably a total scam operation.
I placed and paid for a bedroom item...received a notice that it had been delivered...followed the USPS tracking (That explains a lot) that took it back to Republic, WA...then to Spokane, WA...then to Commack, New York... (never again "Coc Tree"!!! ).
I ordered a clock from CocTree and the first one was never delivered. They sent me a replacement that does not work. I would not order anything from this company again
I will.never buy from yall again. I was supposed to have a delivery on jan 14th 2021 and still have not received it. Tracking shows it is bouncing all over the USA. Dont make any since.
Sounds like from all the reviews this company takes your money and ships the package somewhere else, a new spin on porch pirates! After 4 requests and being told each time it has been delivered but no one comprehends the words " WRONG ADDRESS". Delivered to Huntingdon Valley PA at least it was in the right state. I would hope Walmart would reconsider the affiliation with this company. I will contact Walmart directly, I should of known this would not turn out good with a name like CocTree! DON'T BUY FROM THIS COMPANY!
Would like to give Coc Tree LLC how do you get Mccleans Va mixed up with Halifax Va. sent my package and put it in someone’s mail box hope they enjoy it . It was suppose to be a Christmas gag gift I guess the joke is on me. Called their number someone picked up and hung up. Next time voice mail left a message and still no answer . Very disappointed . Coc Tree LLC is not much of a business from now on if I find out it’s them who will be sending a product I will not order.
2020 the year we stayed home ornament.
Was shipped twice. Saying delivered to New York .. but our address is in Alabama. This Croctree LLC on Walmart online is a scam.
Purchased a Xmas gift for my child. Was delivered to the wrong town based on the shipping label from this company. Have never had this issue when purchasing through Walmart before. Won’t get the gift for Xmas now. Won’t purchase from this seller again.
I had ordered a six piece pillow case set and I received an email that it was delivered but it wasn’t delivered to me!!! It was delivered to the upper peninsula of Michigan in the far west and I live in Knoxville Tennessee!!! Contacted Walmart they said I would receive contact from the seller but I didn’t hear from them. Called Walmart again and they issued a credit at least!
My order was sent to the wrong city. I've been contacting WalMart about it and it's been 3 days of waiting. Why do they ship items without checking the address?
I should have read the reviews before ordering. I did not receive my order but in the tracking it was delivered. Scammers. They don’t even deserve any star.
Very nice items, but there are issues....Also VERY suprised Walmart is doing business with them. I ordered a very beautiful 5 panel canvas wall decor, my package was shipped to the wrong address in a different city. I always track all of my packages. To my suprise, saw my pkg arrive in my city and leave my city the next day, delivered and left on someone's porch. It took them 4days to respond to my 2 emails and 4 phone calls (with no answer). To their defense, they DID offer to send my pkg again or a refund. But by that time, I was so frustrated I just wanted a refund. ....I won't order from this company again. First time ordering from them, bad experience ...I'm not ordering again...
I had ordered a set of pictures on Walmart.com from this company and my package was delivered to the wrong address in a city about 30 miles away. I contacted the post office and discovered that the wrong tracking label must have been placed on my package. Once I learned this I contacted Walmart and they reached out to Coctree LLC to get it rectified. The next day I received an email from Coctree LLC with a new tracking number and they shipped my package UPS this time. I'm not sure what happened and why it was mixed up but they did make it right and I received my package today. The pictures are beautiful just as advertised. I appreciate that they made it right and did it quickly.
Extremely Crooked***** On 05/28/2020, I placed an order and decided 4 hours later, I wanted to cancel. I followed the protocols of contacting the seller through Walmart's website. Protocol states that the merchant has 24 hours to cancel the order. 23 hours later, I receive a response, half written in an Asian language where someone responds, "Hi dear, ok let me check on that, will be back soon." Two hours later, I get a confirmation email stating the order was shipped. It was vey obvious these people took their dear time to respond, then waited until the near 24th hour to give some cheap response that never said yes or no, just to provide some response (thinking that was enough) and sent my item off anyway hoping to keep a sale. **I alerted Walmart to your wrong-doing and they will most likely be removing you off of their vendor list. Good Riddance.
Do not order from this company..never got order..shipped to an address far, far away. Unable to contact via telephone. Items are available on Amazon..with no hassle.
Horrible company!!! Scammers!!! I ordered 8 pillow covers, my order shows delivered, only I never received anything! I can't believe walmart works with this company after all these comments!!!
They are really scammers!! Please do not order from this company. I ordered pillow cases and it had said it delivered. When I checked my mailbox and front door, it was never there. Walmart needs to seriously remove them from selling on their website because they are making Walmart look bad!
Where is my order??? Mailed to another address, NEVER AGAIN!!!!!!!! NO STAR - ZERO STAR
Interesting. I called USPS and provided them the tracking number that I was provided with whenever my order was delivered to a residence in a completely different county and was informed that the tracking information that I received wasn’t even correct. Not associated with my order at all. I hope someone takes legal action against this company. I can’t believe they haven’t been dropped from Walmart.com yet..
I order pillows two weeks ago and today it said delivery and when I check my front porch nothing was there and after reading all these damn comments. I can’t fucking believe this was a scam!!!!!! Your going straight to hell!!!! I’m getting a lawyer your done!!!!!