Based on 5 customer reviews Cloud Clave LLC is rated 1.0 out of 5 stars. They have been selling on Walmart Marketplace since 2020.
Cloud Clave LLC cancellations, returns and exchanges policy, estimated shipping times, and shipping information might be available by contacting Cloud Clave LLC. Their contact information including business name, phone number, address and email are unavailable. If a seller is not responding to customer service, returns, refunds and other issues contact Walmart.com
Placed an order with Walmart for a Hoover Vacuum, on June 29, 2021. It is now August 23, 2021 and have NOT received my order, but was charged. This is unexceptable. I'm trying to get a refund and no damn response.
Ordered 7/13 and still haven’t received. Supposedly shipped to wrong address. Walmart needs to screen their marketers better! Getting a refund and giving up on receiving package from cloud clave llc!!
as other reviews have noted, this vendor is garbage. tried buying a product through Walmart, which connected this LLC to provide the product. Not only is the package lost in FedEx hell, but they failed to respond to my requests within the 48 hour window. They never responded, so I'm just disputing it with my CC company. Walmart doesn't appear to have a rating system for their 3rd party vendors. Terrible dumpster fire example of late-stage capitalism.
I contacted this seller in July because the item they sent by Fedex was delivered to the wrong address and left outside the door. (per Fedex delivery confirmation) My building has a doorman and the package was not delivered. The company has yet to respond or replace the item. Zero stars from me.
Slowest shipper ever. I'm convinced I'll never receive my item I ordered OVER 3 weeks ago! I have yet to hear back from them. I need a full refund. Do NOT purchase from them.