Based on 22 customer reviews Carlos Choice is rated 1.0 out of 5. They have been selling on Walmart Marketplace since 2018. They sell Emmababy products in Clothing, Baby and Home categories.
Carlos Choice contact information, cancellations, returns and exchanges policy, estimated shipping times, and shipping information might be available by contacting Carlos Choice. Their contact information including business name, phone number, address and email might be available here. If a seller is not responding to customer service, returns, refunds and other issues contact Walmart.com
This seller steals from consumers! I am still trying to get my refund it has been three weeks and nothing but no response from them. They sent my three blouses in one pkg and I returned all three blouses in one pkg but they charged me 18.00 in return mail fees along with 6.96 in restocking fees for a total of 24.96 in fees!!!! I AM REPORTING THEM TO THE BBB!!!!!!!!DON'T BUY FROM THESE PEOPLE!!!!!
This was awful! The dress I bought was crap and when I returned it they told me I would only get $2.05 back instead of the $10.25 I paid for it bc of a fee! They won’t contact me about my return and my card was stolen so I can’t get a refund at all!
I'm still waiting for an delivery I ordered on April 6th, promised delivery was on April 17. The shipment tracking shows it never even left Rochester NY on April 6th. I have sent an Email to Walmart and I'm still waiting to hear back from Carlos Choice. Reading these other reviews I'm concerned about the condition of the jacket at this point, that's if I ever get it.
I ordered a white fuzzy bodysuit through Walmart recently. Very poor quality, the size says (60) and no washing instructions. I was going to use it for a shower gift; now I will be recycling it at Goodwill. DO NOT order from this company and shame on Walmart for selling your products.
Ordered a one piece fluzzy sleeper - very poor quality, no sizing or instructions for washing, was going to give as a baby gift, but they would think it was from a garage sale - no use to return by the sounds of things as they keep most of your money. I will never order from them again and Walmart needs to stop doing business with this company.
Ordered XL pants and they look like a size Small. The back pockets are fake. The phone # that Walmart has for this place is no longer in service. Sounds like a garbage Chinese co. Wish I had read these reviews before I ordered.
Do not purchase anything from this store through Walmart market place or anywhere else. They are a rip off. I purchased the big sister little sister outfit from them. The outfits came and my order was missing the little sister romper and hat. Got in touch with them , they said they where going to send those missing pieces but they never did. I say again they are a ripoff
I am very upset. I live on disability and thought I would get a top. I ordered a larger than normal. And it was no where near the size. It was like 3 sizes of to small. And I went to send back. I paid 12.10 I am getting 3 .42 back after they take out shipping and restock. That is not a place I ever want to do business with again.they get no stars but it won't let me send that way
I am so disappointed in your clothes, I just returned 3 turtlenecks, that were way too small and I am reporting you to the better business bureau, I got charged back 8.47 for a shirt that was 12.97. This is outrageous you know your sizing is way off by all the reviews. You are done.
I paid for the big sister little sister outfit , they sent me 2 big sister outfits. How could you make such a huge mistake. I tried to call them but I don’t believe the phone number is correct. Shame on you guys.
Ordered matching mother and daughter outfits and only received the toddler outfit. Unable to contact seller in any way. Should have read the reviews on this "company" to start with. Unfortunately I can not give 0 stars.
I order a newborn outfit and never received it, but they did send me my money back
I ordered a men’s XL ski jacket, I received it today it fits my grandson that is 9 yrs old! It fit like a YOUNG BOYS medium/large . I gave a one star because I received it quickly????
You should not be allowed to operate. Your whole advertising is fake. Sizes are not accurate at all. Cheap, cheap clothing. So sad that you have to be so dishonest and then fix it where it cost more to ship the crap back. You are taking people's money plain and simple. I will not stop until you are shut down and or reimburse ALL these people you have ripped off. Shame on you.
Do not buy from this company. The items were described as 100% cotton, but were actually 35% cotton and 65% polyester. They also have a very short return window, but this is not obvious anywhere when you place an order. Returns are extremely difficult and I was only refunded after my phone call to Walmart Customer Care was escalated to the Resolution Center. They are not a reputable company.
ordered infant sizes and they sent me girl sizes, ridiculous. Havent even tried to send back the items but as I can see by reading other reviews they will probably be charging me instead of fixing what was a problem on their end.
Do not buy from this Seller!!! I ordered a men's shirt and when I got it, the smell was so bad that I returned it defective. I have emailed the customer several times because he charged me $6.00 for shipping and $3.57 for a restocking fee. I ended up with a credit for $8.00. He said I returned it because I "no longer wanted it." so I have to pay the return charges. I told him several times it was defective and I returned it defective but he pretty much told me "no exceptions" and that I had to pay the fees. I suggested that he not sell this shirt to anyone else because of the bad smell, but he does not care about anything the customer says. All this Seller cares about is how much of your money he can keep for himself. Very bad Seller! Not someone you want to do business with! Unfortunately I saw the bad reviews after I purchase so I am yet "another victim". I am now filing a complaint with Walmart as they need to know just how this Seller operates and hopefully they can and will do something about it.
WARNING!: do not purchase anything from this awful site!! & shame on Walmart for supporting them!
The clothing us awful! It is not what it looks like and it is cheaply made! I will never EVER order from them again nor will i recommend them to anyone!
What a rip off this seller is the item was not what it was described and to have to pay for shipping to return the item as well as a restocking fee is ridiculous!!! Stand by the product that is suppose to be advertised which this company does not!!! Will looking into futher ways to make sure no one else is scammed