Based on 30 customer reviews BTITrading is rated 1.0 out of 5. They have been selling on Walmart Marketplace since 2017. They sell wet n wild, Maybelline, Pioneer, Nintendo and Fisher-Price products in Auto & Tires, Toys and Home categories.
BTITrading contact information, cancellations, returns and exchanges policy, estimated shipping times, and shipping information might be available by contacting BTITrading. Their contact information including business name, phone number, address and email might be available here. If a seller is not responding to customer service, returns, refunds and other issues contact Walmart.com
Terrible....I ordered 3 laundry baskets on Walmarts website. I have recieved 2 of them, and they arrived from Bed Bath and Beyond. I checked their
website and they are less than half of the price that they are on Walmart's site. They charged my credit card the day of the order. Two weeks later,
no response. Walmart needs to kick them off their website!!!!
I give a rating of minus one star . I’ve tried to contact the company to no avail. I have contacted WalMart. They said it would be taken care of. Will not hold my breath. I placed an order November 26 and have not received it yet. Will not buy from this seller again.
I bought duralogs from walmart checked my confirmation email saw bti sold me one box for $45 immediately canceled. They won't do it! No star
BTI Trading is a HORRIBLE company. DO NOT buy from them, ever. I ordered a phonograph needle from them. I ordered the right one and they sent the wrong one. Never answered my emails and left 7 messages on their phone to call me which resulted in no call back at all. They have no customer service at all and to be honest, I don't think they even care. Walmart could not even get in touch with them after several times on my behalf. Walmart ended up doing what BTI should have done in the first place. This company should not be allowed to sell on Walmart's Market Place. It brings Walmart's reputation down. To me, Walmart is losing both money and reputation by keeping this seller on their site. Again, DO NOT buy from this company.
I orderd an item thru walmart, but shipped thru your company. It was the wrong item. From the email, i was SUPPOSED to be able to click links to see the return policy or contact customer service. These both were blank pages !!!! But the email said specifically that the item couldn’t be returned to Walmart. What am i to do????? Was very dissatisfied.
This is the WORST company. I did not receive my product . No one ever answers the phone number they provided and give you an email address the DOES NOT EXIST! DO NOT PURCHASE ANYTHING FROM THEM!!!
I purchased two flags from them in November 2017. I realized within minutes that I had ordered the wrong flags. I called every number and emailed the addresses I had and was told there was nothing that could be done until I received the flags. I received the flags a couple of days later, the packing slip showed they had only charged me for one flag $20, but they had deducted over $40 from my account, I emailed them, I sent them the copy of the $40 that had been deducted from my account plus the confirmation they had sent me when I originally ordered the flags showing the $40. It took several days for anyone to respond. I finally got a response from Abby, she sent me a return receipt so I could send the flags back. I sent the flags back the same day she sent me the receipt. I waited a month and I still had not received my refund, I started emailing Abby to check status on my refund. Months later I finally got a refund but it was only for one flag. I emailed Abby again with not response, It has now been 5 months and they still have not refunded MY money back to me!!! They have their items back and my money!!!!! DO NOT BUY FROM THEM!!!!! THEY ARE CROOKS AND THIEVES!!!!!!!! THEY KEEP MONEY THAT IS NOT THEIRS!!!!!!!!!!!!!!!!!!!!!!! I AM ONLY GIVING ONE STAR JUST SO I CAN SUBMIT MY REQUEST, THEY DO NOT DESERVE ANY STARS!!!!!!!!!!!!!!!!!!!!!
I ordered from Walmart and my ordered hipped to New Mexica and Walmart wasnt much help! I have not gotten a refund either
Same thing as everyone here. Ordered a comforter through walmart website. Said it was delivered to Louisiana, I live in NY. No one answers phone.
Ordered a doll for my daughter's birthday..it was delivered to the wrong address halfway across the country...was given the run around by Wal-Mart and told to contact bti..well that's a joke..they don't respond..walmart finally just refunded the money..but I never got any response from b ti concerning the situation..avoid these frauds!!!!zero stars
Horrible! We ordered a flameless candle which came broken in the mail. We emailed them and the said to send them pictures and they would issue a call tag. We emailed the pictures and heard nothing back. I emailed again and they said they are working on it. Three weeks later nothing. I emailed several more times with no reply. Then today i got an email ,they said my return was over their 30 day return policy.
Are you kidding me!! They never replied to my emails and now they are saying its my problem. Never ever buy anything from this place...they are a scam!!
Incorrect shipping, partial order, no one speaks english you can understand, stopped answering calls, charged a restocking fee on an order THEY made a mistake shipping. WalMart came through, but BTI is a company to stay away from.
This company has misleading/deceptive ads AND then doesn't have the product! I ordered an item per their ad and received something similar but NOT what I ordered and received it from another company on AMAZON.
Wish I'da read the company reviews first too! Should be able to give negative stars.
I would give no stars if possible, this place sucks. Ordered a piece for my swimming pool skimmer, to be delivered to El Paso Texas and these morons sent it to Hollywood Florida.
Our package was sent to the wrong address. the phone number given just rings and when you leave a message they do not call back. I was not able to email them since the connection was not allowed where I use a computer. We gave the correct address and why would it go to wi instead of mo I have no clue.
My order was delivered to the wrong address, when talking to customer service they said they no longer had the item and the delivery was false. I see the company is still advertising to add to cart for this item. How can that be if they no longer have it. Will not order from them again.
I ordered an item to be shipped to me in Michigan, and a week later, it was delivered to an incorrect address in Maryland. I would avoid this seller.
I will never use this service again. Total rip off. 300% mark up
They cannot ship properly. They are in NJ and I live in PA. They sent and delivered my order to someone in UT. How unreliable is that. After sending an email to them two days ago and no response, I demanded my money back from Walmart. Who says they have no control over this third party vendor. So basically, anyone who relies on them to get an order shipped correctly is screwed. They actually don't even deserve the one start
I ordered a flat iron from them through Walmart's website on March 3rd. I waited 10 days - and then the tracking said it was delivered. I never got the package and then discovered that it had been delivered to Alabama... I live in TEXAS. Walmart was kind enough to refund my money - but I was not able to get the item at the price that I originally ordered it because it had gone up $30. I've since ordered my item from Bed, Bath and Beyond. The email received from BTI was generic and not in any way good customer service. I WILL NEVER ORDER FROM THIS COMPANY AGAIN AND I WOULDN'T RECOMMEND IT.