Based on 4 customer reviews Blue Scratch Llc is rated 1.0 out of 5 stars. They have been selling on Walmart Marketplace since 2021.
Blue Scratch Llc cancellations, returns and exchanges policy, estimated shipping times, and shipping information might be available by contacting Blue Scratch Llc. Their contact information including business name, phone number, address and email are unavailable. If a seller is not responding to customer service, returns, refunds and other issues contact Walmart.com
Update: Walmart gave me a refund as “blue scratch LLC refused. They continue to email me about when I am going to shop the product back to them and I continue to say ..NEVER.
(ZERO STARS) This “company” is a scam company and I do not advise buying ANYTHING from them! They mailed my shampoo and conditioner in a plastic shipping bag with no box, causing the conditioner to explode everywhere so I only had half a bottle. When I reached out about packaging and how ridiculous their method was, they responded in broken English, calling me “dear” saying sorry about that, not answering about why they would ever package it that way. I responded that I was dissatisfied, not receiving the full product since it had exploded everywhere and they offered me a $3 refund. I used the product a couple of times and realized they filled the bottle with something other than olaplex. Rather than leaving my hair soft, smooth, and smelling great, it’s brittle, stripping of color, dry, and smells disgusting. I then realized it was a complete scam and they likely filled the bottled with cheap shampoo/conditioner from the $ store. They refuse to give me my money back unless I ship the product back. I refuse to do that because I don’t want them to have the bottle to be able to scam someone else. Stay far far away!!!! I’m leaving a negative review and taking them to small claims. If they had just been professional, apologetic, and refunded my money I would not have to do all this. I think they need to get real jobs and stop scamming people. But hey, karma gets people like that.
Item did not arrived. It was inform from day 1.
Seller wound not give a refund unless item is sent back.
Absolute scammer!!!! Sells fake products, looking into legal action as I couldn't aquire real ingredients. I have an autoimmune disease and the danger is real!!!! They should be prosecuted for neglect and careless endangerment.