Based on 14 customer reviews Big Red Space LLC is rated 1.0 out of 5 stars. They have been selling on Walmart Marketplace since 2021. From brands like Tahitian Noni and Victorio.
Big Red Space LLC cancellations, returns and exchanges policy, estimated shipping times, and shipping information might be available by contacting Big Red Space LLC. Their contact information including business name, phone number, address and email are unavailable. If a seller is not responding to customer service, returns, refunds and other issues contact Walmart.com
Scammed. Ordered through the Walmart app a very expensive cosmetic product of 4.2 oz. Received only 2 oz. package and it was delivered by Amazon Prime? Big Red Space has still not satisfied the order after contacting them. Called Walmart and they are working very efficiently to make this customer happy and giving me a refund. Thank you Walmart.
Completely agree 100% with all the other reviews. SCAM!!!! Walmart was good to refund my purchase and told me they were removing this store from their website.
SCAM!!!!!!!!!!! They ship an item to an address other than yours. Check with shipper and you will find that the shipment was not to you or your address.
Yes, they are a scammer. Same as other reviews, but, Walmart handled it for me immediately. While on the phone with them - I could already see the refund pending in my bank account. They are aware and making sure these people don’t continue to scam.
Big Red Space LLC is a scammer. Anyone reads this post or found this website has probably fallen victim to Big Red Space's scam on Walmart just like me. Don't give up. I have successfully worked with Walmart to get a full refund. Before you start, be cognizant that Walmart and FedEx are NOT adversaries. Walmart's and FedEx's processes were exploited by the perpetrator to scam money out of consumers like you and me.
First, you contact Walmart for the missing delivery, Walmart will reach out to Big Red Space (BRS) for response. You will receive an email from BRS stating FedEx has already made the delivery, and tell you to work with FedEx to figure out the rest. This is the first sign of a scam. A responsible seller will work with or help work with the shipper to track down a missing delivery. After all, the seller paid the shipper, not the consumer. You may call FedEx, but good luck getting more information after on hold for an hour or longer, because the tracking number you are given was to a different name and a different address. FedEx may not tell you more information than what's shown under the tracking number in their website. BRS did not mail any package. They has access to FedEx (how? I don't know) and find a package being mailed to your town, and give you and Walmart that tracking number. You should investigate details of the FedEx tracking number to uncover meticulous facts that do not match characters of merchandise you ordered from BRS. For my instance, FedEx tracking shows the package weights 0.5 lb, while the package is more like 10 lbs. FedEx shows the package is a FedEx envelope, while mine is a bulky merchandise with no chance being stuffed in an envelope. FedEx shows 2nd day as delivery method. It is unlikely a 10 lbs package is shipped over night. Lastly, FedEx show it was received by a mail room. There is no mail room in ordinary people's homes.
Next, contact Walmart again, and give them the meticulous details you found in FedEx tracking. Walmart can verify the FedEx info on the fly. It helps to point Walmart to this website that several people have already fallen victim. Once Walmart is persuaded that BRS is a scammer, they will process the refund. For me, they issued refunded immediately. Don't stop there, ask Walmart to open an "incident report" to investigate BRS to boot them our of Walmart market place, to save others from falling victim to BRS's scam.
Definitely a scam, but hard to tell how this one works... I was given a valid FedEx tracking number that showed up as delivered, but like everyone else, the item never arrived.
Place an order with this company 7/31/21 and still have not received my order. He/she provided me with a FedEx # but no tracking. They contact me back, just to tell me they are contacting the shipper. Called Walmart and reported them, now let's see if Walmart does anything.
Same thing happened to me. It's a fictitious company running the same scam on people.
Order sent to different address
Scammer. Do not buy from. They send a package through the mail with a different address on the box. This shows it being "delivered" by FedEx and makes it seem like they are satisfying the order. DO NOT BUY.
Never got my order delivery , they send and invalid tracking number. PLEASE NOT PLAY WITH THE CUSTOMER ON THIS WAY.
Never received the item. According to fed ex, the tracking number I was given was for a completely different recipient. No resolution yet
Will Never Order From Here Again. I Ordered 2 mattress foundations and never received them. I contacted FedEx & was told that the tracking number big red space provided me with was a tracking number to another order, name, & address
Absolutely a scam. Got charged for my order and never received it, then was blown off and told it wasn't their problem.