Based on 11 customer reviews Berrylily is rated 1.0 out of 5 stars. They have been selling on Walmart Marketplace since 2021.
Berrylily cancellations, returns and exchanges policy, estimated shipping times, and shipping information might be available by contacting Berrylily. Their contact information including business name, phone number, address and email are unavailable. If a seller is not responding to customer service, returns, refunds and other issues contact Walmart.com
As with others, I ordered (Sep 19) Wrangler Men's Rip-Stop Cargo Pants through Walmart.com and received (Sep 29) some off-brand substitution from the seller Berrylily. My (Oct 2) email inquiry received the following reply: "Our company is a formal and legal company, and the foundry of this item is in China, so there will be a slight difference. But this item is from the Wrangler brand. I am very sorry again and thank you for your understanding. Hope my explanation is able to assist you. Please feel free to let us know if you have any further question. Thanks for your understanding."
Having purchased Wrangler cargo pants for years, this substitution was not even close and I returned them on Oct 2nd via FedEx using the Walmart return label. The return delivery was made on Oct 6th and I am still waiting for a refund (Oct 23). Thankfully I am only out $22 but will be very hesitant to order from Walmart.com again.
Walmart needs to stop selling Berrylily products! I ordered Wrangler Cargo Pants from them twice thru Walmart.com. Both times received "Classic Fashion" Men' s dress pants. When I contacted them I was sent this reply, "I'm sorry that our products are from another supplier, so there will be small differences in the products, I hope it will not affect your mood. But the materials we use are of high quality, so you can use them with confidence. Looking forward to your understanding and acceptance." When I said "No, I ordered Wrangler Cargo Pants, NOT Classic Fashion dress pants. Please ship my Wrangler pants" They replied with "No"
I have never had a problem with Walmart.com but now I'm very uncomfortable with ordering from them. If I order Wrangler Cargo Pants that's what I want. Will continue to reach someone that cares at Walmart.
I don't think this review deserves even one star - I thought I was ordering 3 pairs of wrangler shorts for my husband from Walmart online. What I received were shorts that were definitely NOT Wrangler brand items!!!!!!! I read a review above that was EXACTLY what I went through with this. I cannot believer that Walmart continues to allow distribution of these fake items under their name. I still have not received my refund, nor have I had any communication since my return, from either the Seller, Berry Lily, or from Walmart. This is blantant robbery!
I ordered a Amope pedi from Walmart. Com . Berry lily was the seller. Received a totally different brand and was missing parts. Walmart wouldn't do anything because they didn't even sell that brand. So went online to Walmart. Com and they notified Berry lily. I did receive a email from them saying that they different people sending products out and they sometimes send similar products.
I explained to them that this product was missing the the charger. NEVER GOT ANOTHER EMAIL FROM THEM!
This is not the only time I have received wrong items from Walmart. Com! Learned my lesson will never order from Walmart. Com again.
I thought I was ordering wrangler shorts for my husband from Walmart online. What I received was shorts but that were a totally different brand, clearly from China with Chinese characters on all the tags. And they did not fit. I tried to return to my Walmart store and that’s when I realized my purchase on Walmart.com was not from Walmart at all but from berry lily. Clearly a scam!! Walmart gave me a return label but I had to pay $3.44 to fedex for the bag to ship the shorts back in. I’m disappointed that Walmart is allowing companies like this to scam customers. I think Walmart has lost my future business! Wish there was a no star option!
They are selling the incorrect items, and try an negotiate a 20-50% refund, because they send you out the wrong items. WALMART should drop them as a retailer (distributor). They are bad for business.
Ordered 3 pair of Wrangler pants as described on the Walmart website. Pictures are exactly Wrangler pants as decribed. Not what you get! Chinese junk and no refund. They offer you 20%back which you never see!
buy two pants are crap pants, poor quality. The company does not want to give me my money, they want to ignore the matter and they do not want to return my money, they are thieves. damn they.
Sold and shipped by Berrylily | Brownning Johnda Ltd on Walmart.com, I bought Wrangler Pants and they sent me some non-wrangler pants. Not sure they are legit seller on Walmart.com
This company is selling FAKE, COUNTERFEIT ITEMS on Walmart's website. This is Chinese crap. It is a bad attempt at replicating Wrangler products. I don't know how Walmart or Wrangler allows this to go on. It's happened to me more than once, by more than one company selling on their Market Place.
I bought Wrangler Pants from this seller. They sent me some chinese pants that were not what I ordered. They are hawking their crappy goods off and pretending they are selling the real deal.